Guest Testimonials

Love the Spot West! Staff always friendly and helpful. Gives me piece of mind my car is secure when I leave town and is undercover. No chance of hail or other wind damage.

Close to airport
Efficient trip to airport
Friendly staff
Reasonable price

Clean shuttle, courteous drivers

Good service and great staff.

Fast and friendly. Always have had a great experience.

Very convenient, dependable and affordable.

Easy to book, no surprises when I checked out.

This visit to your Midway Airport location this time was flawless. When we arrived and were directed to our row the shuttle followed us and we were on our way in no time. When we returned home, there was a shuttle already waiting. There was no jockeying for a spot on the shuttle. The driver was super friendly. I DO think this all had to do with the fact that we were traveling at what I would consider 'off-times'. But regardless, it was a very good experience this time.

Prompt friendly service, great rate, very convenient to the airport.

I used the spot recently for a business trip. The pickup from my parking spot was AWESOME! I love how the driver picks you up at you parking spot and there no need to "Rush" to a designated pick up area.

Print, efficient and friendly.

Organized, professional & affordable! I like the new branding - very noticeable!

Much more efficient and less stressful that using the airport shuttle. Thanks.

I like being picked up at my car with my luggage instead of having to walk to a central location in the parking lot. I like the automated check-in, check-out and payment processes. I like getting the reminders and QR codes for my trips on my mobile phone. I like that the lots are secure and well lit.

Love The Parking Spot, I will always use The Parking Spot when I fly! Great vans and great service. Love the service directly to my vehicle.

Very easy to use and close to airport. Less than half the price of the daily garage and no less convenient

Good service, a lot of shuttles. Convenient booking online. Overall good price for the service

Being picked up and dropped off at my vehicle.

The bus was waiting at the airport pickup point when I arrived.

Everything

pickup and drop-off were extremely fast

Your shuttle drivers are the most courteous, friendly, helpful people we've encountered anywhere. They are quick, responsive and always willing to help. No matter the time of day or night we (senior citizens) feel safe from start to finish.

Convenient, there when you need them

Everything went smoothly and the drivers were very helpful with our luggage. The only thing we don't like is the parking spaces are so narrow that we worry some parking next to us will scrape our car.

Pick up and drop off at my car. The app that shows the locations of shuttles.

Very easy to use. Shuttles are quick.

The welcome is always very good. On my last 2 visits there has been an issue with the machine at exit and an assistant in the booth has had to assist.

I really liked how I was picked up and dropped off at my car, along with helping me with my bags. That was so nice!!

Quick check in & out and shuttle to your car.

It's always been easy to book and use. I do know that last time I checked in there was only one person at the desk and the phone rang non-stop. It took longer to check in.

The staff! They are always so kind and helpful