- Phone: (312) 453-1700
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Guest Testimonials
Friendly,helpful people. Easy site to reserve parking online
quick pick-up a both drop-off and terminal
Your bus drivers are always so positive, cheerful and helpful. We have never had a bad experience with any of them. They are wonderful!! And they are always so prompt and extremely helpful. We always recommend you to our friends.
Good customer service.
Easy to use. Friendly and helpful drivers.
I like being picked up and dropped off at our car.
Easy drop off and easy pick up. Drivers are very helpful!
Our shuttle broke down on the side of the road. The driver was prepared with cold water even being frozen. Able to get to the airport in timely fashion.
Great close location and wonderful pick-up/drop-off service
Easy in and out. Friendly drivers
Excellent service and procedures. Clear instructions. The right amount of “contactless” and customer service.
I appreciate being able to reserve a spot ahead of time. Checking in and out is easy. The shuttle drivers are friendly and helpful. When I returned last Thursday, I was pleased that my driver was sitting and waiting for my return.
Easy and affordable
Fast and easy
Covered parking
frequent shuttles
complimentary water
The best is regular pick up service at DFW. Years ago, we had to call to request pick up at a terminal. Now we walk to the pick up point and within minutes, a van comes by for pickup. A QR code is scanned when driving into the parking area. The same code is scanned to leave and pay.
Pick up once I've parked is quick. Maybe too quick sometimes. Wondering what happens if I wave the shuttle on and try to get on the next one.
Convince and the staff is great.
Easy process very easy in and out. Price reasonable
I love how easy it is to book a reservation and the timeliness and friendliness of the shuttle drives. The cost is reasonable and the service is always reliable!
Very convenient and great pricing!
I accidentally took the wrong shuttle and ended up in the wrong parking lot. I was so grateful that our driver took us to the right shuttle. Both drivers were so kind and polite.
We arrived in covered parking on May 30th around 3 am. I had requested assistance for my mom who has difficulty walking. I was used to a shuttle picking us up but we waited 25 minutes before a stranger told us we needed to walk to the office area. I struggled with our bags and my mom as I had parked in the East Covered Parking 1301. It was pointed out when we returned home on 6/9/26 that I could have parked in the handicap parking. At 3 am in the dark I thought I was going into premium parking so I didn't get a look for handicap. Not sure how to correct that situation except to state there is no shuttle drop off / pick up in the covered parking area?
I like how quickly you generally pick me up at my car. I don't typically have to wait for long at the curb at the airport either.
Your people are excellent
My car was safe and it was easy to check in
Pick up and drop off at your vehicle. The secure facility gives me peace of mind while I'm gone. And in Texas, covered parking is a must.
Easy to use and they are always right there, ready to get us to the airport. And friendly service.
The ease of the app and checking in and out with parking
I was new to that airport so the driver helped me get back to the airport to pickup my husband. She was very helpful.
Easy in and out! Great shuttle drivers