Guest Testimonials

Staff great

We got to the lot and our battery was dead. Our driver Jon let my wife sit in the warm truck while Jon made sure that we got our car jump started with the box they have on site as mine was not working correctly. Top notch customer service.

Service was excellent parking in the covered garage in the winter is a must. Everything went well. The shuttle was on time.

Great interactions from all employees

fast, friendly and convenient service. Very nice drivers

It's nice not to worry about finding a spot close to the front because the shuttle was right there to pick us up as we were unloading our bags. The shuttle drivers to and from the airport were very courteous.

After years of patronage at ecoPark, I had a bad experience and decided to try Parking Spot IAH. Everything was so smooth and seamless. The employees were all kind and went above and beyond for the customers. My only feedback would be clear signage as you approach the covered parking entrance versus uncovered so people know here to turn. I'll definitely be a repeat customer!

We could not be happier with The Parking Spot. I use a wheelchair Van and travel with my racing equipment. The Parking Spot staff are always very friendly and helpful - dropping me and my luggage and equipment off and picking us up. All this and parking cost is under $14.a day.

Thank you guys - I'll be traveling a gain in March. See you then.

The bus was waiting for me upon arrival at the parking lot. And the bus was waiting for me at the airport upon return to Buffalo. nOT the other way around- me waiting for it. Thank you.

Pick up and drop off at my vehicle.

Easy to use and self serve checkout

Employees are above expectations. Always friendly. Pick up from airport was excellent. Waited 5 minutes. Car was waiting for me and heated.

Covered parking and quick transfer back n forth

Short wait for airport shuttle

Absolutely fantastic services.

My car was well cleaned after the snowstorm

We came into BWI on Wednesday evening (1/28/26) and we're quickly picked up by a shuttle. The driver then proceeded to call ahead to let them know our parking spot so that our car could be dug out. Both the driver and the gentleman who dug our car out and helped us get going were very nice and provided exceptional service! Thank you

Snowstorm each of my last two times parking and my car was cleared, warm, and defrosted
The staff genuinely wants to help us travelers start and and our journeys well

Great service, great people!

Convenient and easy to get the shuttle to and from airport. One negative: return flight put us at parking spot at 10:30 PM. There was a snowstorm the previous day and we found our car had been plowed in; the parking aisles were plowed and snow was piled 18"+ behind our car, trapping our car. Shuttle driver offered no tools or services to help free the car. We took 30 min digging through snow with freezing hands and feet to move enough of the snow so we could work out way out. Several people on our shuttle had the same issue. It would have been nice if the Parking Spot had offered the use of a shovel (even if you didn't have personnel to assist) - that would have helped tremendously. We'll remember to pack a shovel if parking in the winter.

Hadn't used Parking Spot 2 before. It's a great alternative to parking spot 1. Will use again!

The shuttles are always available.

Sheltered parking
Shuttle service and assistance with bags is awesome

Easy and efficient to get in and out of between flights.

The drivers

Personal kind and accommodating
Service is great.

I was traveling with two seniors that were on oxygen and couldn't walk to regular bus stop. An employee cleaned my car free of ice and snow, picked us up at baggage claim, helped us load our baggage. We drove him back to the spot. He was wonderful and concerned because of the ice and snow in Nashville.

I have recommended and will use the SPOT FROM NOW ON.

My daughter introduced me to the SPOT.

The service was outstanding! Speedy drop off at our terminal and pick when we landed. My car was super warm & cozy when we arrived back from the airport in zero degree weather. Reasonable prices worth every penny!

Super convenient! Always friendly drivers!

Availability of space, easy to book online

Driver called plow to move snow from front of my car so I could drive over it.