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Guest Testimonials
The security of the lot and the drivers who ensure you are taken well care of on the drive to the airport and returned to your vehicle on return
Convenient and busses are timely
Convenient and quick friendly people
Making a reservation on-line was easy. The price was right! It was great having the shuttle seem to appear out of nowhere when I parked. The driver of the shuttle was friendly and helpful. On my return trip, the shuttle was immediately at the airport taking me to my car. Again, friendly and helpful. I will choose Parking Spot again.
Everything.
Prompt and courteous shuttle drivers, easy to use app
Very simple to use. And there is an actual person at the facility. I would much rather deal with people.
Prompt pickup service to and from the airport. Shuttle drivers are friendly and courteous. First time at the Cleveland parking spot, excellent experience....will be my go to for parking.
Easy parking. Efficient transfers to and from the parking lot. Very pleasant employee's!
Easy in easy out. I never had to wait very long for them to pick me up at the parking spot or the terminal. Every driver I got was nice they’re engaging. They all wanted to make sure I had a ticket so I remembered where my car was. The only problem I had was your exit signs when you leave at night should have a light on them I missed a few of them and had to double back.
Reliable
The yellow polka dotted shuttles are easily identifiable. Drivers are nice.
Close and efficient
Convenient location, usually don’t have to wait long for the shuttle.
Short wait times after flight arrives.
Very efficient system - in and out quickly. Frequent shuttles back and forth from airport.
Kenny at Parking Spot East was very kind. My husband had thrown out his back and Kenny saw me struggling to get heavy luggage loaded into the trunk of our car. He came over and lifted it in for us. Totally not expected and greatly appreciated.
Like that they are waiting at your parking spot and then drop you off at your vehicle when you return.
the gate attendant was very helpful helping me locate my reservation both when arriving and departing. The drivers both when leaving and returning were professional joyful and helpful with loading my luggage. The process was efficient an stress free. Conveniently located across the airport. Good price for the service
Everything worked
Frequent shuttles, terminal-to-car-door service, friendly drivers
On time and helped load & unload luggage. The driver even brushed the snow off our car when we returned!!!
quick, responsive service
Fast service
Great driver and cashier
Drivers are quick and efficient. When you pull in attendants are very helpful
Prompt! Clear directions
Safety & convenience!
Door to door service.
I like the service of being picked up by our car so we don’t have to walk to get to the shuttle. The shuttle comes regularly at the airport for pick up. Also, the workers who help put the luggage into the shuttle, the free water and the opportunity to pay ahead of time for a lower price. I feel that I get a lot of bang for my buck.