Guest Testimonials

Very easy and convenient to book and the airport shuttle seems to always be there for pick up and drop off. you never have to wait.

Easy to book online. Excellent customer service once arriving and making to airport on time.

Easy breezy

Easy app
Easy in/out

We love the conscience. Service is very helpful with our baggage & getting us to our destination on time.
Perhaps I missed the update notification? When we landed back at DFW, it would be helpful to have The Parking Spot pickup area better marked. Or, a reminder as to exactly where to be picked up.

It was my first time using it and I couldn't have been happier with the service. After getting picked up at the airport, the driver took me directly to my car and also waited until I got in safely. I'll definitely be coming back!

Easy and convenient to reserve online, get in and out.

One of the other families on our bus took my backpack in error and the driver realized the mistake radioed the front to try and get them stopped at the gate and stopped dropping off other passengers and drove me to the gate quickly to stop them before they left with my backpack that had my keys and wallet in it

App works very well so is convenient to reserve spot, pay, enter and exit. Buses are usually timely so not long waits.

Efficent easy on time and close to the airport

Low price. Close to airport. Friendly drivers.

Prices

convenient location and 24 hour shuttle

Your people

Prompt service. Friendly and helpful. Cost.

I appreciate the easy online scheduling and the friendly customer service you get from the drivers. The prices are reasonable as well.

Fairly priced valet parking; employees are attentive and helpful; we had no wait for a shuttle to the airport after dropping the car off and very minimal wait to get a shuttle from the airport back to the Parking Spot after landing. My car was ready to get in and go which was sooooo appreciated after a long day of travel due to significant delays.

Great valet service from start to finish. When you arrive, they take your bags, get you on the bus with a cold water in hand, park your car and you're off to make your flight. When you return, you catch their bus which takes you back to your car waiting for you. They load your bags. So easy!

Greeted as we entered and directed where to park. Bus quickly picked us up and had us dropped off in no time. Nice and courteous service

The Parking Spot is a highly reputable parking location. My vehicle is in good hands while I travel. To and from the airport - shuttle drivers are courteous, kind, helpful, and safe.

well organized and the drivers have been so friendly and helpful

Great people and great service!

Easy check in, Friendly employees and good shuttle drivers (and Friendly). Been using The Parking Spot for about 15yrs

I appreciate the assistance with pick up of me and my luggage and returning it to my car as well. The bottle of cold water is a welcome touch.

One question on both my outbound and inbound trips the drivers asked me to leave the handle of my large suitcase up so they could lift it by the handle. I did not want to do that because it damages the integrity of the operation of the handle. One driver complained that it’s weakening my handle or his back. This is the first time that has happened to me in all the times I’ve used your service. Is it a new policy? It seems to me that if the drivers aren’t able to handle luggage, they should not be hired.

Its easy and convenient to use

Easy access to park and worry free for getting to the airport and back to your vehicle after traveling.

Efficient and convenient

Usually very fast

The convenience of using the app to get in and out with no delays

Friendly, efficient, fast, helpful and courteous!

It would be nice if the checkout line offered “tap” for a credit card. Because I had to “swipe” in the lane I was in, my card company declined the charge. We finally got it to work but it required changing lanes and hand entering the number. I know I could save my card to the app as an option but prefer not to do that. Apple Pay?

And thanks for the water!

Thank you!!