- Phone: 208-383-1000
based on 11842 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been so happy with Zerorez for over 10 years now. It's easy to make an appointment, the technicians are organized and friendly and the whole process feels so professional and efficient.
I have used Zerorez consistently and with excellent results for many years. They are responsive, reliable, friendly, and provide dependable high quality service.
Hildy Ayer
Punctual, knowledgeable and thorough, Johnathan was awesome!
Great job! Good customer service. Prompt, knowledge and hard worker.
Natural, no soapy residue
Great service
Professional service done on time. Technician was knowledgeable and friendly.
I like the prices for cleaning the carpet. Was happy with the service until my husband went to use our bathroom and found a large poop in the toilet that hadn't been flushed. It's only my husband and I that live at our house and I didn't poop and my husband wasn't home. Was very disgusting to find this left there. I would have been fine with it if he would have flushed the toilet.
Tech was thoughtful enough to call me and let me know that he was running very late, in spite of that he had a great attitude after a long day. Got my job done efficiently and the carpets looked great as usual. Zerorez has been my “go to” for over a decade.
Great service and great product
Was timely, gave recommendations on how to keep the carpet clean
Tech rearranged schedule and came earlier. He was very kind and got in and did the job. It was a good job
I had my carpets and upholstery cleaned by Jerem. He was professional, kind, detail oriented, and thorough. He stayed for several hours to get the job done. We are pleased and grateful.
The owner the way I know him is an amazing human being and don’t want to support businesses with amazing people. His customer service seems to emulate who he is and what he does. My last visit from them was no exception. They never let me down. They’re always there when you need them. They do a great job or friendly, professional, kinda like the way it used to be when customer service was a thing nice job guys.
I love that you Don”t leave any chemical residue!
Prompt and friendly
I was able to schedule an appointment with very little waiting. The technician, Nate let me know when he'd arrive. He did a great job and I'm very happy with the result.
Great customer service and technician was knowledge, friendly, and helpful!
Love Zerorez. Have youse you many times. I have terrible allergies and when you come you use water to clean. I get a reaction if you use anything I can smell.
Johnathan is the guy who does my carpets and he is very good. He works very hard and is always eager to please. Give him a raise.
Professional and excellent product
Quality, speed, price. Great service.
The employees are very congenial and listen to you concerns. They are good about suggesting solutions for the problems.
Your products really to the job needed. MIKE was fantastic applying the chemicals and vacuuming/cleaning our carpets. Aso, he was unblameably able to find all the dog traces. GIVE HIM A RAISE/BONUS!
Always arrive on time and always clean as expected.
The Zerorez Rep was on time, very professional, very knowledgeable, and he kept me up to date throughout the process. He also did a very thorough job with my carpets.
Knowledgeable technician and good product. I am a repeat customer and am satisfied with services. Return discount is very much appreciated.
Technician communicated well, arrived on time and did a great job.
Be more clear on pricing options.
Nate did a great job of cleaning the HVAC ducts.
No chemicals or fragrances. Prompt and courteous service. Reasonably priced.