- Phone: 208-383-1000
based on 10209 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Victor was on time. Answered any question and offered suggestions about protective coatings for our carpet. Completed the cleaning of all carpets quickly and efficiently. Things look great!
Our tech was nice and explained the process to us well and everything but we were not impressed at all when our carpets finally dried. We added and paid for the additional additives he recommended and still did not see the results we expected from your company.
I like my clean carpets after you all have finished cleaning them. I like the clean smell.
The technicians are always professional, courteous, and experienced. We love Zerorez!
Efficiency, punctuality
The service technician did a great job-he was friendly, knowledgeable and our sectional and carpets look amazing. I will definitely use them again and highly recommend.
we appreciated the young man who pformed the clenin service. seemed knowledgeable and willing to answer ourour que
Carpeting came out very clean. Technician did a great job!
professional and very clean carpets. they protected all corners of the baseboards.
Quality of work. Professionalism.
Our carpets look great and the service man came on time, worked hard and left valuable information for caring for my carpets.
Great employees!!
Technicians were friendly carpet looks great. Especially appreciate that it's not sopping wet.
I had a white ottoman shampooed and it looks worse than before it was cleaned. There were a couple spots on my carpet that were addressed. As the floor dried, they got much better than before they were cleaned, and are just as visible. After shampooing my daughter's room, knowing it needed to be deodorized from our dog having slept on there, the smell was worse! I honestly can't believe how it turned out. Very disappointed and frustrated.
HIGH QUALITY product and service! This is not the cheapest company on the market, but "you get what you pay for." If you pay a fair price, you should receive a fair product or service. Zerorez Boise did that for us this last week.
Great job this time with the carpet! The master bedroom is wonderful taking out the pet smell and stains. Thanks again!
I have used ZeroRez for years on multiple homes and a large Retreart that we manage that caters to Corporate groups, Family Reunion and Church groups! I love the process that ZeroRez uses and have always been happy with the result of their work. If there has ever been something that needed redoing they have been great to come back and get it right! Thanks ZeroRez! You're the best!
The carpets smell really good and they dried in one day!
Friendly staff and great service.
Convenience, quality, and friendliness
It was an effortless process. Thank you for the great communication and I loved that you sent me a link to the invoice.
The customer service, the caring, and the professionalism….Mike from the company was great!!
No soap products are used.
Some stains are still visible.
Polite, friendly, efficient staff.
For one, you're getting cat hair out that our super(?) vacuum left behind, so I can imagine ditto for other "stuff" too.
Like the no-chemical method and the carpet feels revived and no chem. smell.
Service tech is always considerate and informative concerning the status of our 23-year old carpet.
I appreciate what you do and how you do it.
Rep was constantly trying to up sell additional services even after I told him 3 times that I was not interested in additional services. The small stains on are carpet are now bigger and more visible.
Always top quality service when Zerorez cleans our carpets. On time, efficient, polite and friendly.
The carpet still has a very slight lingering smell, but Ill be booking another appointment in the coming months for a follow up treatment :)
I like how clean my carpet feels and how quickly it dries.