Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11735 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 23, 2026 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Responsive, friendly, communicated

Report a concern   August 22, 2026 — Rated 10 out of 10 by T.P. Zerorez Boise
What do you like about our products and services?

Two Dogs and my house smells great! We will absolutely be on the every six months program.

Report a concern   August 22, 2026 — Rated 10 out of 10 by Pamela Jabs Zerorez Boise
What do you like about our products and services?

Cory does an excellent job whether it is carpet or hard surface floors. He communicates on arrival time and is honest about what can be done and the results I can expect. Zerorez seems to have solutions to the problems when it comes to cleaning. I highly recommend them. I appreciate their fair pricing.

Report a concern   August 21, 2026 — Rated 0 out of 10 by L.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Cleaning did nothing for dog urine in carpet, was still sticky when carpet dried, did not remove any odor though was told after cleaning that tech did not smell odor. I shampood it myself after I vacuumed and the pick up water was about black from all dirt in carpet after having just been cleaned by zerorez. I didnt find any value in what was done by zerorez

Report a concern   August 21, 2026 — Rated 10 out of 10 by Linda Waag Zerorez Boise
What do you like about our products and services?

I’ve used Zerorez for years. They do a great job and their technicians are always very professional and friendly.

Report a concern   August 21, 2026 — Rated 10 out of 10 by Roger Taylor Zerorez Boise
What do you like about our products and services?

I give zerorez AAA there workmanship and performance price given over the phone was price charged at the end of the job. My tile was installed 27 years ago we had mopped it tried keeping it clean. We had no idea how dirty it really was till the guys come in and put their equipment to work and I was amazed at how clean my tile is it looks brand new even the grout. I thank this company very much for the work that they’ve done for me and will recommend them to even the pickiest homeowners. Thanks again.

Report a concern   August 20, 2026 — Rated 10 out of 10 by T.E. Zerorez Boise
What do you like about our products and services?

We really appreciate the uniqueness of zero residue on the cleaned carpet. I actually got down & smelled it after it dried & it smelled, ‘just plain CLEAN’. No chemical or fragrance smell.

The job got done as expected & price was very reasonable. The carpets look pretty amazing & we’re very satisfied & glad this company was recommended to us.

Report a concern   August 16, 2026 — Rated 10 out of 10 by E.H. Zerorez Boise
What do you like about our products and services?

The care used for my home with corner guards, thoroughness, moving simple things I couldn’t, asking if I had questions, not rushing, professionalism and kindness. The water process used is a real plus. Keegan is the best tech I’ve ever had (here and in another state); a real gem!!

Report a concern   August 16, 2026 — Rated 10 out of 10 by R.T. Zerorez Boise
What do you like about our products and services?

Mac was a pro.

Report a concern   August 15, 2026 — Rated 10 out of 10 by T.Z. Zerorez Boise
What do you like about our products and services?

The technician walked me through the whole process and gave me options for deeper cleaning. It wasn’t a hard sell which I appreciated. When he was done, the house smelled and looked clean.

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Reliable. no residual smell

Report a concern   August 14, 2026 — Rated 10 out of 10 by P.A.K.C. Zerorez Boise
What do you like about our products and services?

The appointment was easy to make via a phone call
The technician called ahead as predicted and he was very professional and courteous!

Report a concern   August 13, 2026 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

I love Zerorez. I also love the people who work for you. Nathan is the one I always ask for.
He knows I have allergies and he works really hard to get my rugs clean. I have a dog that sheds 24/7 so I have Nathan come every several months. I breathe much better when he cleans. Ive had a lot of people and company’s clean my rugs over the years. You guys are the best. It may be the equipment you use but I think it’s the people. I always ask for Nathan. He is polite, works really hard and does a great job.

Report a concern   August 13, 2026 — Rated 8 out of 10 by D.K. Zerorez Boise
What could we do to improve?

Be on time.

Report a concern   August 11, 2026 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Everyone was great and polite.

Report a concern   August 9, 2026 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

Best service, excellent results.

Victor was terrific and our carpet looks perfect! Thank you very much!!!!

Report a concern   August 9, 2026 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Technician was very professional and courteous. I have used Zerorez before and would definitely hire them again.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Patricia Braddock Zerorez Boise
What do you like about our products and services?

The carpet is so clean and did not take long to dry. I am so pleased with the cleaning of our rugs.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Traci Smith Zerorez Boise
What do you like about our products and services?

Paula! Paula! Paula! You must write her name down, and request her when calling to schedule an appointment. We're so amazed at the incredible job she just did at our house. She actually requested to work on a Saturday so she could complete the large job we had scheduled with Zerorez. Talk about going above and beyond.

We're firm believers in supporting local businesses and remaining loyal to them. Zerorez has been an absolute pleasure to work with. Their technicians are very knowledgable and committed to doing the best job possible. We highly recommend them, and won't have anyone clean our carpets (which are cream and show everything).

Thank you, Zerorez.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Kelly O'Callaghan Zerorez Boise
What do you like about our products and services?

Zero Rez is consistently outstanding, delivering high-quality results every time. I highly recommend their services.

Report a concern   August 7, 2026 — Rated 10 out of 10 by W.N. Zerorez Boise
What do you like about our products and services?

Carpets take just a few hours to dry. Pleasant tech who explains the process.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Very professional and did an out standing job. Very happy

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Mac was very professional, thorough and did a superior job.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Best service and techs to work with. Always pleasant and willing to help in any way..
Walk-throughs are always very impressive & thorough. Have used them for years...very pleased!

Report a concern   August 6, 2026 — Rated 10 out of 10 by E.B. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   August 5, 2026 — Rated 10 out of 10 by Sarah Kelley-Chase Zerorez Boise
What do you like about our products and services?

Paula the technician was professional and efficient. She explained all of our options for getting pet hair out of the carpets. They look (and smell) great!

Report a concern   August 5, 2026 — Rated 10 out of 10 by Diane Goddard Zerorez Boise
What do you like about our products and services?

Thoroughness

Report a concern   August 4, 2026 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

Professional. The service tech had excellent communication skills. I knew exactly what areas he was cleaning and the cost.

Report a concern   August 1, 2026 — Rated 10 out of 10 by T.F. Zerorez Boise
What do you like about our products and services?

Results are great. Always timely and polite.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Denise Sheldon Zerorez Boise
What do you like about our products and services?

Love the service! Carpets are cleaned like new!


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