- Phone: 208-383-1000
based on 10574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything went smoothly and the service technician was professional and courteous. I appreciated how efficient and good they were at cleaning my carpets. The carpets look amazing and the work was done quicker than I thought.
Love my clean carpets. They have a great team! They arrived on time and completed it quickly. Affordable and great to work with!
Friendly, efficient service and a very professional job.
Known product, on time
Great service / great products.
Great customer service, knowledgeable, and fabulous cleaning job.
Technician friendly, communicated confidence in knowing what he was doing. Respectful, informed me of how is day was going and that he would be later than anticipated.
We signed up for an 800 dollar apartment cleaning, urine was activated in the carpet, so it ended up costing 3K, many extra hours, and the odor was still pungent. What could you do to make it right at this point? We moved out shortly thereafter and the carpet probably had to be replaced.
Victor did a really nice job on my carpeting!
Great knowledge people who work there to clean carpets!
Brian and Christy Authority Real Estate
The best part of our experience was our technician, Mike. He was very personable, polite and provided us with great education. He also did an excellent job cleaning our carpet. We will request him the next time we need carpet cleaning services.
Friendly service and very thorough.
My contact with staff to set up appointment was professional and helpful. Very knowledgeable & thoroughly addressed all my questions.
Technician Cecelia (sp?) Was timely, explained process, and ask if I had questions.
She did an excellent job cleaning the carpet.
My entire experience with Zerorez was superb.
Thank you,
Great employees, quality work and always do their best to please the customer.
Efficient and friendly!
They did such a great job! Got out all my sticky stains from my dog eating on my rug 🙄. It looks even better than when I used another company last year on the same rug. My bedroom carpet looks like it’s never had a stain in its life when they finished even with a pet. The guy was very nice and professional.
We have used Zeroes several times now and the carpets come out nice every time. Their staff. Is always professional and efficient.
Easy to make an appointment, great techs who know what they are doing, value added services should we need them. Overall great experience!
We’ve used Zerorez a few times over years we’ve been in our home. There are several reasons why we keep coming back: timely service, good communication, excellent product. We have never been disappointed with the results.
Quick service and friendly staff. Price is reasonable.
Quick service and friendly staff. Price is reasonable.
Quick service and friendly staff. Price is reasonable.
Good communication. Was right on time. Did a good job.
Clean mixture leaving no residue or unpleasant odors. Quick drying, quick job of cleaning on our 8x10 rug by a very honest, pleasant serviceman (Youssef). Thanks, Zerorez!!
I have used Zerorez a few times now and love that there isn't a chemical residue in the carpets and how much gunk comes out. In our case, we have a shedding dog and cat and the carpet cleaning really helps get rid of a lot of the hair. The house feels a lot cleaner afterwards. All the techs I have used have been really great - knowledgeable, professional and personable. Thanks again for a great clean.
Thanks for being flexible and adding extra rugs to my order on cleaning day! Also, very thorough and professional.
Looks great
You guys do such a great job! The price is right, and all of your technicians are friendly and super helpful. The last appointment was for my home, but I'm a realtor and call you whenever I have a house that needs carpets/tile cleaned. Thanks so much!
So far everything has gone as advertised: Good service, no surprises on pricing and nice people.
Great product and great customer service!!! Friendly and very informative!!! Product doesn’t stink or feel sticky after all has done. Great! Also got all the dog pee smell and stain out of the carpet!
Didn't have to wait long to schedule. They are prompt and honest.