Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 15, 2026 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Your tech, Jacob, was very knowledgeable about your products and services. And, he was extremely efficient and quick, while still providing us a seriously clean carpet!

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.C. Zerorez Boise
What do you like about our products and services?

We have been with Zerorez for many years now and are very happy with the results. Their employees are always courteous and respectful.

Report a concern   March 13, 2026 — Rated 10 out of 10 by S.Y. Zerorez Boise
What do you like about our products and services?

The cleaner cleaned everything very well and followed my instructions. I am not extremely mobile and he actually moved my car when it was needed.

I felt he went above and beyond.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Pam Gandolfi Zerorez Boise
What do you like about our products and services?

Great service professional friendly and are cleaner than ever. Ty. For a fabulous job/victor was our service guy

Report a concern   March 12, 2026 — Rated 10 out of 10 by G.H. Zerorez Boise
What do you like about our products and services?

Victor did a fantastic job. Very professional and timely.

Report a concern   March 11, 2026 — Rated 8 out of 10 by L.S. Zerorez Boise
What could we do to improve?

blood stains didnt come out very well. Well try peroxide.

Report a concern   March 11, 2026 — Rated 10 out of 10 by Jaclyn Morrison Zerorez Boise
What do you like about our products and services?

We've used Zerorez services annually, for 6 years. Their service technicians are thorough and respectful in my home. Thank you.

Report a concern   March 9, 2026 — Rated 10 out of 10 by E.E. Zerorez Boise
What do you like about our products and services?

Great job Keegan!

Report a concern   March 6, 2026 — Rated 10 out of 10 by N.N. Zerorez Boise
What do you like about our products and services?

I appreciate a cleaning that is nontoxic. The cleaner gave me advanced notice before he arrived. And most importantly, the carpet looks great!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Cathy Spencer Zerorez Boise
What do you like about our products and services?

There was dried caulking and pet stains in the carpet. All were removed.

Report a concern   March 4, 2026 — Rated 10 out of 10 by Doniel Hayes Zerorez Boise
What do you like about our products and services?

It's easy to schedule carpet cleaning, the techs are fast, reliable the products get rid of biological smells. When they take and clean our antique Persian rugs, it's obvious the Atmos care is taken!

Report a concern   March 4, 2026 — Rated 10 out of 10 by B.D. Zerorez Boise
What do you like about our products and services?

Environmentallly safe

Report a concern   March 1, 2026 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Technician arrived promptly and did a great job. Carpet looked new. He worked hard and cleaned up after himself. Highly recommend.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Wendy Steinburg Zerorez Boise
What do you like about our products and services?

Excellent results, friendly serviceman!

Report a concern   February 27, 2026 — Rated 10 out of 10 by Mitch Head Zerorez Boise
What do you like about our products and services?

You listen, your team are great comminutors and your focus is making sure your customers are satisfied with your services.

Report a concern   February 27, 2026 — Rated 0 out of 10 by S.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The trouble spots ( dog areas ) where I wanted the most cleaned did not look any better .. I ended up using my hand help carpet cleaner afterwards and sucked out so much dirt after the cleaning . I was very dissapointed with the cleaning and how much was spent when I had to clean it afterwards myself . I was able to clear the stains myself.

Report a concern   February 26, 2026 — Rated 10 out of 10 by H.G. Zerorez Boise
What do you like about our products and services?

Our cleaner who came to our house did an amazing job!

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

Great work, Great Price, Very nice friendly respectful technicians

Report a concern   February 26, 2026 — Rated 10 out of 10 by Loretta Jarmin Zerorez Boise
What do you like about our products and services?

Excellent carpet cleaning without detergents.

Report a concern   February 25, 2026 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

Great job cleaning our carpet. Excellent customer service from Marshall!

Report a concern   February 25, 2026 — Rated 10 out of 10 by C.D. Zerorez Boise
What do you like about our products and services?

Matt did a great job. Cleaned up the "stripes" and refreshed the whole house. He showed up on time and communicated the entire process, also recommended the carpet protectant. Good job!

Report a concern   February 24, 2026 — Rated 10 out of 10 by Anna Hohnbaum Zerorez Boise
What do you like about our products and services?

The tech was very professional, did a complete job, and the carpets look great.
Thank you, Bill H

Report a concern   February 24, 2026 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Jake was great. Kept me updated on his arrival and did a great job once at the house.

Report a concern   February 21, 2026 — Rated 10 out of 10 by James Smiley Zerorez Boise
What do you like about our products and services?

I like the results of the finished product and the tech did a real nice job explaining things. My only issue was the search on the internet said they could carpet stretch but that was not true. The did recommend a third party to perform this.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Douglas Smith Zerorez Boise
What do you like about our products and services?

Service was great, Zerorez employee did a fantastic job, quickly and efficiently. Very professional. thank you, Doug

Report a concern   February 17, 2026 — Rated 10 out of 10 by P.H. Zerorez Boise
What do you like about our products and services?

Nick was very personable and did a fabulous job of making the carpet look almost brand new!

Report a concern   February 15, 2026 — Rated 10 out of 10 by C.K. Zerorez Boise
What do you like about our products and services?

Knowlegeable, personable, reliable, excellent results.

Report a concern   February 14, 2026 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

He cleaned my mattress.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Mary Schultz Zerorez Boise
What do you like about our products and services?

Very good job, quick and professional!! Excellent service.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Peter and Laurie Rounds Zerorez Boise
What do you like about our products and services?

We liked the fact that there are not a bunch of soaps and chemicals in the Zerorez liquid. What we saw, was that the carpets came very clean after the treatment. The Technician (Marshal) was very professional, personable and paid attention to our concerns. He knew his product and took very good care to protect finishes and flooring as he moved through the house with the hoses. He worked very hard and did a great job. The folks at the office (Niya) and others were also very kind and professional. From the time we called to the time they showed up was only 2 days. We would very much recommend Zerorez to any one.
Peter Rounds


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