- Phone: 208-383-1000
based on 11669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very attentive to detail! Had to come back out the next week for a redo and they were very , kind, and efficient! I will definitely use them again
After discussion with your staff I opted to not proceed at this point. Our carpet is very old and we are going to replace it rather than clean it. I don't know how long it has been down but it is past time to replace. He was very helpful and I appreciate his honesty.
We are so impressed with the excellent results from the cleaning. Mac (spelling?) did a great job and is such a nice person.
We will recommend Zerorez to anyone who is looking for an excellent carpet cleaner.
Very easy to schedule, always make times and days happen for us here at toll brothers. Easy to work with and great service
Zerorez is very nice and their online reservation system was easy to use. I was glad they offered shower tile cleaning as an add-on to carpet cleaning. They walked through the house, made suggestions and followed up when done.
Great people and did a great job at cleaning our floors.
Professional people, great results, fair prices
Every single stain came up from my rug cleaning. The service man was very thorough, polite, and quick. I like the idea of not having chemical on my carpet and just using water. Safer and cleaner for my family and health. Thank you zero Rez.
Didn't remove the stain that I requested to be removed. Took 90 minutes. Technician ran into my door trim and chipped the wood and paint. Still got charged full price as well.
The service was excellent! The crew was very friendly and explained different options. They took their time and the carpet - both upstairs and downstairs - looks great.
Technician was amazing!
I love that fact that there is no chemical smell..
Service was outstanding start to finish with great results. Jacob and Nate from the Boise Zerorez team took time to discuss problem areas, treatment plan and recommendations for future maintenance. On time, communicative and professional.
They come back perfect! clean and much better looking!
Very nice and informative technician. Happy with results!
Zero chemicals on carpeting used. Friendly technicians. Good service at a great price.
Our carpets look great after your service. The two technicians were a great team. It was obvious that Jacob was training Nate. Jacob was very patient, let Nate do some critical thinking on his own, and then shared his own thoughts. It was refreshing to watch him be such an effective teacher. They worked well together to get the job done. We were very impressed and will definitely be using your services again.
Team was friendly, efficient, and helpful. Carpets look great!
The techs that showed at the house were polite and very informative and worked quickly. Carpets are now super clean.
The carpet clean was good enough for the new owners to except it. That was all I needed.
Quality of their work.
The odor in my carpet is very stubborn. Mike has come out 3 times to clean. Unfortunately, the odor is back. Mime gave me the contact information for the company you recommend that can pull up the carpet and see what’s is going on underneath. I have really appreciated the professional service and advice I have received.
We always get great service from Zerorez staff and are always happy with our carpet cleaning.
Excellent service. I scheduled and there was a mix up. They contacted me the next day and rescheduled immediately to get my carpet cleaned. I appreciate the communication.
Nick was very friendly and did a great job.
On time and they do a good, thorough job.
The technician was on time and called ahead as promised. The service was very professional and careful with our home. The cost for the service was agreed upon before he started and were accurate. The carpet turned out very well. Dryers were used in each room and helped start the drying process.
I like that Zerorez doesn’t use soap to clean the carpet.
Carpet is very clean. When I vacuumed the next day, absolutely no dirt came off the carpet & into my vacuum.
Corey did a great job and was very pleasant 👍