- Phone: 208-383-1000
based on 11756 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keegan was thorough, respectful and professional. Our floors feel and look amazing. Great work and would/will recommend to friends and family!
No odors, just clean carpet! Great system!
You're delivering services versus understanding and solving my problem.
Thank you for your feedback. We are sorry we could not come to a satisfactory outcome in your estimation. We are happy to solve your problems, but we will not do it for free.
Great service!
You arrived timely at my house and did a great job cleaning my carpets. Both people who came to perform the services were very professional and friendly and answered any questions that I had along the way. I am very happy with how clean my carpets turned out!
very clean carpets
Chemical free!
Easy scheduling, prompt service, good communication, quality work.
Mike explained all services, gave recommendations and did a great job. He was also personable!
First and foremost your service is outstanding. Paula is a hardworker and always smiling. Your products dry fast and everything looks outstanding!
Professional, excellent service. Carpet looks great!
The communication was great, the service was great! He even mopped up the floor he didn't clean before he left. He was also honest and didn't try to push anything we didn't need. And he double checked our order and saw that I said our area rug was a natural fiber (which it wasn't) and lowered the price for the correct fiber. We will definitely have Zerorez back next year
Carpet cleaning was done exceptionally well.
Our tech did a great job! Carpets look great!
Paula did the best job on our carpets of any carpet cleaner including anyone from Zerorez. we would highly recommend her to everyone and will request her in the future.
Doug & Jean Keith
Less toxic and don’t make the rugs feel crunchy.
Easy scheduling. This is the second time we have used you. The guy who came out was super and everything looks great. Thanks.
Quick dry time, safe for pets. Gets my carpets really clean!
Paula was amazing! Highly recommend zerorez. My carpet looks and feels amazing. Thank you guys!
That no soap is used, and they stay cleaner a lot longer, because of it!
Responsive, friendly, communicated
Two Dogs and my house smells great! We will absolutely be on the every six months program.
Cory does an excellent job whether it is carpet or hard surface floors. He communicates on arrival time and is honest about what can be done and the results I can expect. Zerorez seems to have solutions to the problems when it comes to cleaning. I highly recommend them. I appreciate their fair pricing.
Cleaning did nothing for dog urine in carpet, was still sticky when carpet dried, did not remove any odor though was told after cleaning that tech did not smell odor. I shampood it myself after I vacuumed and the pick up water was about black from all dirt in carpet after having just been cleaned by zerorez. I didnt find any value in what was done by zerorez
I’ve used Zerorez for years. They do a great job and their technicians are always very professional and friendly.
I give zerorez AAA there workmanship and performance price given over the phone was price charged at the end of the job. My tile was installed 27 years ago we had mopped it tried keeping it clean. We had no idea how dirty it really was till the guys come in and put their equipment to work and I was amazed at how clean my tile is it looks brand new even the grout. I thank this company very much for the work that they’ve done for me and will recommend them to even the pickiest homeowners. Thanks again.
We really appreciate the uniqueness of zero residue on the cleaned carpet. I actually got down & smelled it after it dried & it smelled, ‘just plain CLEAN’. No chemical or fragrance smell.
The job got done as expected & price was very reasonable. The carpets look pretty amazing & we’re very satisfied & glad this company was recommended to us.
The care used for my home with corner guards, thoroughness, moving simple things I couldn’t, asking if I had questions, not rushing, professionalism and kindness. The water process used is a real plus. Keegan is the best tech I’ve ever had (here and in another state); a real gem!!
Mac was a pro.
The cleaning expert had a lot of anlage about how to clean and how to remove the spots.
And did a fantastic job.
I would hire her again to clean my couches and carpet. She was amazingly. 😊