- Phone: 208-383-1000
based on 11472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast on time. Very good
No soaps, no chemicals, extraction
I will send a more formal email shortly with pictures and explanation.
Service was great. Braydon was on time, explained the Zerorez process and started the job. The carpets looked great after he was finished. They dried quickly and we are very happy with the result.
He was on time, very professional did a great job at the price quoted.
I will use Zerorez again.
The technicians were extremely professional and explained each step of the cleaning process. We are so happy with the customer service and how great our carpet looked. Thank you!!
Service people are always polite. They do a great job
Having no residual on furniture or carpets after having them cleaned is comforting. The service is always perfect.
Zerorez did an amazing job cleaning our carpets! We had a playroom that had several spots that I was sure were never coming out as well as stairs up to the kids' rooms. The carpets look so good. We will definitely have them back to clean other rooms and highly recommend them!
Great communication. Great products and great worker and workers.
Clean carpets and good customer service
Our technician was prompt and courteous and he spent a lot of time to get our sectional as clean as he could. Your pricing is very reasonable as well.
The guy who cleaned our carpets yesterday did a fantastic job.
We so enjoyed the friendly service techs, they explained everything to us, our furniture looks great
The worker was very considerate, efficient and did a good job.
Cleaning job was great! The employee was pleasant and efficient. Easy to book the service and they were able to come exactly the day that I need them.
Did a great job cleaning my carpet
Great service. The techs were very friendly and helpful.
On time, fantastic customer service, showed care for our belongings.
Would you stop judging workers.
Professional and knowledgeable staff
Minimal chemical use
The products and services were great. The carpet turned out beautiful, and my tech was kind, knowledgeable, and very professional. I will be using zero Rez again and highly recommend their product and service. They were very accommodating to my schedule changes and answered all my questions each time I called.
We had our carpets, a couch and a recliner cleaned. The house smells so fresh and we appreciate knowing we are sitting a clean couch and recliner. Mike was a great teacher about the products used and the "why" that supported the use of each.
Great Job Mike!
Have been using Zerorez for many years, both in Boise and Tucson. Always good, with no surprises.
I appreciate you being able to accommodate cleaning carpets in high-rise condos.
Your representative was polite, knowledgeable and cleaned our carpet in an expert manner.
Non toxic products used. Knowledgeable and respectful technicians.
Clean smell. Good advice from Michael.
We are in the process of purchasing a house; our realtor was present when the carpets were cleaned yesterday. I have already paid the invoice - she sent us this feedback:
Ok yep, he charged you for an extra room and 2 extra fiber protections. So you were over charged $116
I'm so sorry, this guy was all over the place! You'll need to call the office and have them fix it. Phone number removed
She has used your company before and been very happy, and apologized this happened. I would like a corrected invoice and a refund for the additional charges.