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20141 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I pay for annual cleaning/maintenance checks every year. Last year I had a maintenance check done. I had a new air filter & humidifyer filter ready to put in and asked the service technician to put both of them in. He put in the humidifyer filter but said that the air filter was clean so he did not put in the new air filter. The air filters are too difficult for me to put in myself. I did not say anything to him when he told me that it was clean and did not need replacement but when I pay to have them put in during the annual maintenance, I expect that the service technician does it.
Your professionalism and sense of urgency is appreciated.
High quality service, good follow through.
The technician was thorough and detailed in his work and he was sensitive to our condo space as he worked.
Services over the years has always been a notch or two above everyone one else when it has come needs a homeowner has. David H. who was out this week is my wifes favorite. He is very good at what he does. Very trusting and can answer most any question about the furnace or air conditioner he has worked on.
Bob Last name removed
I like the people I worked with during our search for the right company to replace our heating and A/C systems and any time I've had questions, the office has been helpful.
Quick, courteous service!
I asked for additional feedback from my salesperson and he mentioned that someone from the office would call me to schedule something. That never happened. A call is no longer necessary. I decided to go with another company.
energy saving - latest models - good prices - excellent installer
Make sure to re attach the water hose to the central air unit in the basement. It took me quite some time to figure the hose thing out since we had several raining days and I thought it was seeping in from the ground. Only to find it was from the furnace/ac. Otherwise they are great.
quick and painless.
1. The salesman never called after installation to ask how everything went.
2. Signed up for annual maintenance contract and have never heard from anybody.
My new Bryant central air conditioner has been getting a lot of use this summer. It works great.
good products. Guys are knowledgeable.
Personal attention! The technicians' personality and thoroughness. Follow ups like this one.
Your team is professional, prompt and knowledgeable!
Always on time. Technicians are always willing to explain any issue that arises.
friendly and on time
Prompt. Courteous. Dependable. I feel totally confidant with Standard Heating.
On time, efficient, knowledgeable.
In terms of shopping around to update our AC and Furnace the industry knowledge/expertise was top notch. Installation of both units went very smoothly, and was all done within one day.
Neat service person, good service
How fast you got here when we called. Almost as good as the Jimmy John ads.
Fast response; reliable products and services
on time.efficient.
As a first time home owner, I appreciated that I recevied not only great service and recoomendations for the A/C I was putting in, but was given knowledgeable advice for improving temperature consistency in my (very old) house in the future. Service was prompt both for quotes and installation. I felt Standard Heating and A/C was transparent with me and I received a fair price for work I can trust.
Great technicians, staff and sales people. They are there when you need them. They keep your equipment running smoothly. They help you decide the best replacement equipment when you need new units.
The service is outstanding!! I'm very thrilled with the furnace and AC. Thanks to my favorite serviceman, Seth.
Yes
On time. knowledgeable service persons. affordable pricing.