Standard Heating & Air Conditioning
130 Plymouth Avenue North
Minneapolis
MN 55411
United States

Average rating: 9.5 out of 10 based on 20141 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2012 — Rated 10 out of 10 by B.G. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt attention and a very helpful and informative tech. Also the phone service and follow up.

Report a concern   July 27, 2012 — Rated 5 out of 10 by S.O. Standard Heating & Air Conditioning - Minneapolis - MN
How did we disappoint you and what can we do to make things right?

The technician saud the charge in the AC was 20 lbs low. When I asked what it should he said it varies. I was expecting a much more specific answer.

Report a concern   July 27, 2012 — Rated 9 out of 10 by J.E. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

I like the option of bringing my filter in on a Saturday (off work hours for me) to have it replaced versus ordering filters online and changing my own filters. I would like to have a reminder sent to me via email about my service contract (expiring after five years this October I believe), on my new furnace from standard Heating & Air Conditioning. I am quite sure other customers would appreciate this type of reminder so that we can have a last service checkup prior to our contract expiring. Also, it would remind us that we may want to research a continuing contract option with your company or from others i.e., CenterPoint Service Plus, etc.

Report a concern   July 26, 2012 — Rated 9 out of 10 by Melanie Stone Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

My first call was to another company. It took them one week to tell me it would be another week. When i called Standard, they showed up in under an hour. He was knowledgeable and fast. I paid a little more than expected, however I agreed to fix everything he suggested. He was not a pushy salesman, I just agreed that what he told me was a necessary repair. In the long run, I believe that I will save money.

Report a concern   July 26, 2012 — Rated 10 out of 10 by G.E. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The technician did a nice job looking at our furnace and air-condioner. He was very informative. He explained what our futures holds with these 2 appliances. Thanks again.
Greg Last name removed

Report a concern   July 26, 2012 — Rated 9 out of 10 by Paul Orson Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Work to find leak while working until almost 7:00 PM, even if not able to definately locate the leak. Willingness to reschedule later to return with couple employee to better locate potential leak.

Report a concern   July 26, 2012 — Rated 9 out of 10 by K.H. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The guy seemed to know what he was talking about, and he was very polite and efficient.

Report a concern   July 26, 2012 — Rated 7 out of 10 by G.K. Standard Heating & Air Conditioning - Minneapolis - MN
What could we do to improve?

price

Report a concern   July 26, 2012 — Rated 10 out of 10 by Russ Lindvall Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

the prompt service and professionalism of the installers.

Report a concern   July 26, 2012 — Rated 9 out of 10 by M.P. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Friendly, knowledgable staff on repair visit. No experience yet with products, but will have soon.

Report a concern   July 26, 2012 — Rated 10 out of 10 by Ginny Ewald Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

We have just purchased our first product (air conditioner). We had a choice of models from two top manufacturers to choose from and our salesman, Jeff, was extremely helpful.

Your employees really make a difference! Paul has been doing annual maintenance for two years and is prompt, friendly and good at what he does. We just met Jeff yesterday and he's another great guy. The people who answer the phone make us feel like we're dealing with family!

Report a concern   July 25, 2012 — Rated 10 out of 10 by Judy Steiner Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Readily available even though not a true emeregency. Friendly guys (one 7/24 and another 7/25) with helpful hints. When calling for an appt. I requested a new thermostat, but it was not mentioned by the service guys, and I decided against it and did not inquire further about it. Altogether it was a good experience, and already the house is cool!

Report a concern   July 25, 2012 — Rated 10 out of 10 by T.R. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

You tell me what it will cost before hand. You respect my home by puting on boot covers. You showed me what needs fixing and what can wait, saving me money.

Report a concern   July 25, 2012 — Rated 9 out of 10 by Rollie Clark Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Your two representatives, Josh and Ben, are outstanding!

Report a concern   July 25, 2012 — Rated 10 out of 10 by P.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Service people in all of our experiences with your company has been wonderful!

Report a concern   July 25, 2012 — Rated 9 out of 10 by R.B. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

fast, friendly, courteous service. Servicemen are knowledgeable about the products they support

Report a concern   July 25, 2012 — Rated 10 out of 10 by V.Y. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

You're the best...and very friendly...thanks!

Report a concern   July 25, 2012 — Rated 10 out of 10 by Brad Neuman Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Jason was extremely knowledgable, considerate, thorough and polite! He educated me on my air conditioner, didn't try to persuade me to perform unnecessary maintenance and showed me how to clean off the unit. Upon leaving he said, "thanks for calling us", which showed me he is proud to work for Standard...you should be proud to have him, too! Thank you!

Report a concern   July 25, 2012 — Rated 9 out of 10 by M.G. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Technician was timely, made a "heads up" call that he was on his way and was professional during his visit.

Report a concern   July 25, 2012 — Rated 10 out of 10 by B.W.A. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Fast service. Knowledgable service man.

Report a concern   July 24, 2012 — Rated 10 out of 10 by G.C. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

The service person was on time. He seem to be very knowledgeable and took time to answer my questions.

Report a concern   July 24, 2012 — Rated 10 out of 10 by Jimmy Mathews Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

service ready,professional i like that.

Report a concern   July 24, 2012 — Rated 10 out of 10 by C.T. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Awesome service every time! Thank you for keeping us COOL!

Report a concern   July 24, 2012 — Rated 10 out of 10 by Barb Golliet Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Friendly technicians. Easy appointments. They call when they are on the way so you have a better idea when they will arrive. They explain things very well.

Report a concern   July 24, 2012 — Rated 10 out of 10 by J.R. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Seemed knowledge, was polite and on time. It is hard for me to say to much because it was just an annual check up for the air conditioner and I hadn't used your company before.

Report a concern   July 24, 2012 — Rated 10 out of 10 by D.J. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Prompt, on time, accurate and reasonable - no up selling on parts and services not needed, feel customer interest is paramount

Report a concern   July 24, 2012 — Rated 10 out of 10 by M.K. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

ARRIVED BETWEEN THE TIMES QUOTED OVER THE PHONE. SETH TOOK THE TIME TO ANSWER ALL MY QUESTIONS. THE OTHER GUY (SORRY, I FORGOT HIS NAME) WAS ALSO VERY NICE. AND DENISE, THE EMPLOYEE I SPOKE TO ON THE PHONE, WAS VERY NICE AND REASSURING. THANK YOU ALL VERY MUCH!

Report a concern   July 24, 2012 — Rated 10 out of 10 by P.W. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

They respond quickly and the serviceman was knowledgable, prompt and personable.

Report a concern   July 24, 2012 — Rated 10 out of 10 by C.R. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Knowledgable staff, friendly, and helpful. Didn't overcharge or pressure for extra maintenance. Definitely will use again!

Report a concern   July 24, 2012 — Rated 10 out of 10 by J.A. Standard Heating & Air Conditioning - Minneapolis - MN
What do you like about our services?

Great customer service and quality work.


Privacy Policy