Customer Testimonials
Downeast Energy is always responsive to my needs. The people in the office are lovely when I call. The people who come to my home inspire confidence.
Direct, consistent respect for customers. You took care of my mom until she was 96 - I will never forget!
No-hassle, "automatic" delivery and billing (with prompt-pay discount).
The downside? Compared with competitors, DE oil is always at a higher
price (e.g., $5.58 on 12/10/22). — Brad Last name removed
Everyone is always so nice and helpful.
Friendly driver
The customer service support in Brunswick is fantastic!
Exceptional service.
Thank you.
I like the payment plan and the office staff is always kind and helpful.
Reliable
When I notice that the indicator on the tank is getting toward LOW (and I call), the response is very prompt.
And if I call and speak to an operator about the account, the responder is always so pleasant
and helpful. All the questions I have, no matter how stupid I thought they were, are answered
with care and to my satisfaction.
The delivery men are cheerful no matter the weather. I stick my head out the back door just
so they know that I appreciate their service.
I hope you get lots of positive comments about the over-all service from your customers. MHC
I would like to have one plan for both the propane and oil like I had in the past.
Over years of service I have always been satisfied with with quick service and quality.
Dependable service
Never any worries!!
They are willing to help by setting up payment plans
Reliable, service oriented, fair prices.
You explained everything before you came to the house the drivers were awesome, very knowledgeable and polite
Everything
Consistency in delivery
Excellent Customer service, reliable deliveries and knowledgeable technicians.
Mine is a "summer place" partially heated during the winter, and Downeast Energy has been servicing my energy needs for many years. The "good news" is that I never have to worry about running out of propane!
convenience and the promptness of the automatic deliveries
Friendly and when I need service on my furnace they are prompt explain everything and fix it as soon as possible.
Your prompt service and very helpful, friendly people.
Great company.
Prompt Deliveries.
Technician was great and fixed the problem. Many thanks
Customer Service - reliability of service
Very prompt, all staff good to work with.
Your office staff is outstanding in service provided, and your delivery folks are courtesy and helpful when asked questions about deliveries and propane.