Customer Testimonials
Excellent Customer service, reliable deliveries and knowledgeable technicians.
Mine is a "summer place" partially heated during the winter, and Downeast Energy has been servicing my energy needs for many years. The "good news" is that I never have to worry about running out of propane!
convenience and the promptness of the automatic deliveries
Friendly and when I need service on my furnace they are prompt explain everything and fix it as soon as possible.
Your prompt service and very helpful, friendly people.
Great company.
Prompt Deliveries.
Technician was great and fixed the problem. Many thanks
Customer Service - reliability of service
Very prompt, all staff good to work with.
Good , dependable service for oil and propane
Very friendly delivery person
Both servicemen were very nice and helpful. They both went above and beyond to explain the process and our system
Great service, fair prices. Excellent customer support whenever I need help.
Easy company in which to work with to keep my house warm!
Consistent & timely
I seem to always have questions about my account(s). Your representatives are very patience and so helpful to me. I'm thankful for your services.
Prepaid plan and great customer services
Down East is often difficult to reach by phone but when we have requested service there has also been a prompt response. Would appreciate a receipt on time of delivery.
Reliable courteous service.
I have and will continue to refer Downeast Energy to people. When you call for any reason, you get a pleasant and helpful rep to assist you. The delivery driver and service tech are always friendly and ready to answer questions. It’s one service company I feel I can rely on.
So far you have been very dependable
Staff is nice, professional and helpful.
Love that i can set up a fuel plan and pay a set monthly payment.
On time delivery; delivery when needed without need to request; good service
I have been on an automatic fuel oil delivery plan for almost nine years. Downeast has always delivered when needed, without me having to place an order, ever. That is the true definition of reliability, and demonstration of a good accurate forecast / estimation system.
Good service, knowledgable staff and their ability to come up with sound plans to deal with any problems that may arise
I'm confused as to your products and services, but I have and will continue to recommend DownEast for propane delivery.
The serviceman who came to our home was friendly, very knowledgeable and able to explain how everything worked. We were impressed. He also discovered we had a leak at our propane tank and fixed it during that visit. It was pouring rain with gale force winds and he completed job right away.
Consistency in delivery