Customer Testimonials
My installation guy was GREAT and setup time was fast and costs were low.
Prompt service, especially with emergency calls!
Dependable deliveries; excellent maintenance of furnace and gas fireplace; courteous customer service !!
Convenient, efficient, reliable
The service taken care of by customer service(Donna)
Very caring! And trustworthy !!
They manage your oil/propane needs throughout the year.
Service plan for boiler and repairs if needed let’s you know a plan is in place.
Staff are excellent.
I would like to thank everyone at Downeast Energy (especially Tyler!) for their above and beyond efforts to complete the propane hook up for our generator installation. Always great customer service, knowledgeable technicians, appreciate everything you have done for us!
I like the easy to handle my heating cost
Prompt efficient service. Reliable delivery.
Service was very good
Faithfulness;attention to any need. Up to date with delivery. Really great. Friendliness of the one who comes. Right on the ball.
You have very good and responsive service technicians. You are a good company to do business with, although a little pricey.
Ran out of propane. Same day service
Responsive
Calls answered promptly (by a human) , questions clearly answered, service provided promptly and all associates are polite and respectful.. A pleasure to do business with.
Reliable and prompt.
I've just sold my mother's condo. She was serviced for gas and oil by Downeast for years. They always responded to emergencies immediately and professionally. I would recommend them to anyone who asks.
Great customer service
Have been a customer for years and the service has been great. When heating system went out, the response was quick and got us up and running again.
Friendly drivers when deliveries come.
Charlie, The fellow who fixed my radiators was polite, knowledgeable and thorough. The deliveries are on schedule. Response to problems very good. However your accounting system and statements are virtually unintelligible.
Stove installation was quick, no long wait, and done well
RELIABLE PROPANE WHEN NEEDED.
Quick service great competent crew
I love the way you keep on top of my propane needs so that I do not have the fear of running
out! Being elderly and widowed this is such a big help and peace of mind for me.
Thank you!
Great service and reliable.
Response and politeness.
The gentleman that delivers my propane is so friendly and nice ...the office staff is wonderful every time I call them, very helpful and pleasant and when I have had no heat in the middle of night they always come to get the furnace going...thank you downeast energy
Very responsive, friendly team!