Customer Testimonials
Reliability
The staff is very knowledgeable and helpful.
great delivery and quality
You have always been so reliable in service sales and propane deliveries.
you're always there when I need propane-very responsive to my situation
You have good people.
Friendly, helpful, polite.
And you answer your phones without robots.
Convenient, simple and easy.
Ordering, delivery schedule, customer service interaction
I have been happy with Downeast Energy for many years!
A real person answers the phone when you call and they are knowledgeable and helpful and polite and friendly!!
Excellent customer service. Every time I call a real human answers the phone. The office staff delivery drivers, and the boiler technicians are all really nice.
The service is awesome we just got propane and the person that came was verynice
Product and service is very expensive, however the staff is very friendly.
No problems.
Customer Service personnel , available telephonically in the Brunswick Office, have through many years proved be knowledgable about my product inquiries and have always been efficiently responsive to service and/or deliver requests.
Service all around!
Thank you for always responding quickly. I very much appreciate your service.
The 2 gentleman Installed my 100 gallon tank were very knowledgeable of there job and answered all my questions which were probably the same questions that are asked and answered all day , however they did not waiver. After a super clean install,and pressure drop test , they confirmed no leaks, and made sure I was 100 percent satisfied and that all my concerns were met and or answered !! Job well done !!
Prompt service, helpful, friendly.
Great service.
Consistent service and checking on supply. Locking in rates.
I like the prompt service and the fact that when I call, I get someone local.
Quick, efficient service. Friendly and helpful staff.
They were very helpful even coming out during a storm to get our heat back on!
It was so refreshing to work with people that are so kind, professional, and very prompt in getting back to. Your made to feel that you are important no matter what the level of urgency your need is. Thank you and you are greatly appreciated
Excellent service when you call office for information on account.
Competitive pricing on propane. Always on time with automatic delivery.
You have a local office and good people to deal with.
Dependable delivery and service
On time, efficient service and friendly!
Thank you!