Customer Testimonials
Reliability!
Been a customer for 25+ years, see no reason to change. However, it has become VERY difficult to call the local Brunswick number and get a response by a real person.
Personal and professional and delivered on time!
They are on time and the level my tank is closely monitored.
Someone answers when I call.
The delivery guys
I appreciate the consistency of deliveries and response to questions and service.
Customer service was very responsive, and we received a delivery the next day.
I appreciate your budget plan option to pay year round as well as your automatic delivery option. One eases the strain on my wallet while the other gives me peace of mind knowing my tanks will always be maintained.
Good prices and service. Thank you
The service location is our vacation home. This means that we are not at our vacation home during the harshest time of the winter season.
We never shut down our home. Therefore, it is it viable for occupancy at any time of the year. To keep our home warm and prevent frozen pipes, your service team is very alert to when it is necessary to replenish our propane tank. Thanks so much for attention to details!!!
I never run out of kerosene.
Can sign a contract for amt of kerosene used and get a cheaper price for it
Woke up to a 52 degree inside temp...23 outside. Empty propane tank. Called before 6:30 and asked for delivery. I was preparing to take myself to a friend's home to warm up, but the delivery truck arrived sooner than anticipated. Wow! What service! Does that even happen any more? The delivery person came in to check the pilot lights and test that everything was working properly.
Online monitoring of fuel levels and automatic delivery
Friendly customer service. Service was quick when needed.
I've been with DownEast for 10 years. They have always been on time to fill my propane tanks, the technicians servicing my boiler are always polite, professional, and do excellent work.
Customer service reps are always helpful and friendly. Service is always prompt when I have a problem and ordering propane online is so convenient and easy.
automatic delivery, no need to worry about tank level or having to remember to check the status of the fuel
Very dependable. Propane there when I need it.
Doesn't require cmp
Prompt service, polite professional customer service and delivery people
I don't have to worry or even think about having heat or hot water.
Very Friendly and polite
ease of payment plan
very satisfied.
Prompt and friendly service for over 27 years. Thanks.
Fast
Everything
Convenient, fair prices, friendly staff
I don't have to worry about when it's time to get a refill.