Customer Testimonials
Prepaid plan and great customer services
Down East is often difficult to reach by phone but when we have requested service there has also been a prompt response. Would appreciate a receipt on time of delivery.
Reliable courteous service.
I have and will continue to refer Downeast Energy to people. When you call for any reason, you get a pleasant and helpful rep to assist you. The delivery driver and service tech are always friendly and ready to answer questions. It’s one service company I feel I can rely on.
So far you have been very dependable
Staff is nice, professional and helpful.
Love that i can set up a fuel plan and pay a set monthly payment.
On time delivery; delivery when needed without need to request; good service
I have been on an automatic fuel oil delivery plan for almost nine years. Downeast has always delivered when needed, without me having to place an order, ever. That is the true definition of reliability, and demonstration of a good accurate forecast / estimation system.
Good service, knowledgable staff and their ability to come up with sound plans to deal with any problems that may arise
I'm confused as to your products and services, but I have and will continue to recommend DownEast for propane delivery.
The serviceman who came to our home was friendly, very knowledgeable and able to explain how everything worked. We were impressed. He also discovered we had a leak at our propane tank and fixed it during that visit. It was pouring rain with gale force winds and he completed job right away.
The office staff is very thorough in their contact with me. All polices and products were explained
to me.in a very friendly manner.
Have utilized Downeast Energy for over 33 years. Service is excellent, Staff is courteous - what more can you ask for ?!!
You're very reliable. I don't have to monitor my fuel level. You do it for me!
They go out of their way to get us what we need!
Great service when my furnace had problems.
Great service! Prices are very reasonable!
Dependable, prompt, courteous service.
Staff competence and friendliness. Accuracy of automatic refill.
Customer service has been very helpful to us in scheduling a delivery to our home.
I like that you listen to my issues and seemingly do your best to fix it. you have put a new propane heating system in both of my houses and were very patient and accommodating during the processes.
Feels like family
Friendly, thorough, knowledgeable, on time, and consistent.
customer services is wonderful!
The product is probably the same through any company to propane, but the service is great. I never run out and the prices are as fair as I can possibly be considering the times I’m a fan of Down East Energy..
Jonathan Compton
If you hav a problem they are right there.
Your service is timely, cordial, and done with care and attention to detail!
Good customer service
I seem to always have questions about my account(s). Your representatives are very patience and so helpful to me. I'm thankful for your services.