Customer Testimonials
always a quick response to calls fr service or deliveries
Employees are on time, and have experience to solve problems.
Prompt and excellent service!
reliable
Fuel products very clean. Parts last longer as a result. Can’t complain about delivery service, all though on automatic delivery.
Could be more available. Long wait times on phone.
I like the full services you offer, but I wish you would let me know in advance when a delivery will be coming.
reliable, dependable, friendly
price and response have been good so far. Like dealing with local company
Did a great job installing my new furnace and have worked with me on pricing for propane every winter.
We have been DownEast customer from 2004 and have been very satisfied with the service, we will continue to rely on DownEast’s service. We are very satisfied customers.
I have always been treated respectfully. And the deliveries are always timely
Your servicemen are the best! Have always been willing to answer questions and always clean up theoughly.
Consistency and reliability
Very polite on the phone easy to do business with
Always very prompt and show up when they say are
Great website easy safe and secure way to pay my bill
Excellent and reliable service all of the time.
On time delivery.
The consistent service and ease of working with the staff.
Your team is always pleasant and efficient.
We have dealt with downeast for about 15 years. The best customer service!!!
Quick response and friendly service
Good service!
Great service, very friendly
Its a good price, the employees are friendly and helpful
I have been a customer of DownEast for many years. I really appreciate the dedicated help when I have to call and the satisfaction of knowing when I sign up for auto delivery the company is always there.
Convenient pay plans, auto delivery, responsive customer service
Everything. Especially your excellent people.
We love Downeast Energy!! never a problem. The only complaint I could have is the way you cannot use a credit balance if you are on auto pay. You have to cancel Auto pay, then they will use your credit balance. Then you have to call them back and put your Auto pay back on.
Timely deliveries
Consistency of service and knowledgeable people, like Jeff McMullen.
very prompt deliveries, solid customer service, competitive prices
You come quickly when I need products or service .