Customer Testimonials
Friendly associates and good communication
Friendly, Reliable, Flexible, & Effective!!!!
Excellent from the start. They checked first to see what the problem was by checking anywhere that might be a potential way for pest to enter the home. Then offered different options to solve the problem. Once an option was chosen, the team went to work and I do mean work. They worked tirelessly until the job was completed. Professional and courteous is how I would describe each employee including the office staff. The work was just completed, and so far, all is good. I have not seen or heard any more pests. They will follow-up in a couple of weeks to make sure everything is still good. That is what I call good service. Thanks to the entire team!
Technician very friendly, efficient, and knowledgeable.
Results exceed my expectations - no bugs.
Joe! The best, most efficient and nicest technician!
Northwest employees are all so nice, responsive and professional. They keep my home free from pests and respond quickly if I have a problem of any kind. They sweep the outside of my house with a long duster pole to get any spiderwebs down and just go above and beyond. I would not hesitate to recommend them to anyone.
You schedule a consistent recurring visit and if pests appear in between, I can call for interim services. I had a wasp issue inside two rooms of my house and the technicians tried various ways to locate the entrance points and various treatments. Although it took about 2 years, they finally eradicated the insects. The people with whom I have communicated within the company have always been polite and very willing to help.
Very thorough and got the job done
They let me know when they will be at the house. Their serviceman is very thorough in servicing
my house.
Excellent service and people
Price perfect
All good
Chance does an excellent job. He is professional, friendly and take the time to explain how the services help us. He answers our questions and does a thorough job. He explains other services as well. He is the reason we stay with Northwest. Thanks. Greg & Sheila Barbee
Clear communication from techs
THE HELP
Explain everything good and on time
My service guy Ryan is one of the most awesome people I've ever met. Always on time and addressing my home need.
Tyler does a fantastic job.
Friendly, professional service
I like the fact that Jarret was on time and he was professional and courteous. He even reached out to me and asked if he could come a day earlier to work closer with his schedule. This change worked well with my schedule that had some last minute changes. Communication is a good thing.
Courteous, professional technicians who maintain a schedule.
DJ is great!!!
I love that no matter what time it is I can text my guy Kevin and he responds within 24 hours! Love the service and always here when I need them!
I like the professionalism and the courtesy of the service personnel.
Worker is out there really doing stuff, not just arriving and leaving. Feels like they care which means a lot.
Very friendly employees
Services provided are excellent
Our pest Service Representative Demetrius Jarmon was very friendly and listened to any concerns we had. He did a great job and I hope he will continue to be our pest control person.
Thank you
It’s dependable and it works.
Reliability, Communication, Knowledgable. My go to guy is Robert in Lagrange. His professionalism, courtesy, and knowledge has made our family feel comfortable to continue with our service.
Very helpful, prompt coming, very thorough, explained everything so I understood…both men were very nice and kind. Felt like they worked to give me best deal possible. As an elderly lady, I really appreciated that.
Mr. Joseph Murray's professional demanor and service.