based on 3821 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Occasionally wait times are inaccurate. Sometimes the stylists get carried away with their conversations, ignoring the customers.
This is my to go place. There are many other stores but I have always got great service
Checking on line is so easy and I have never had a serious long wait. I will back often as they really care about service
Clean, friendly staff, quick and the shampoo service
The experience has always been very good!
Sandra always takes care of me, she is friendly, she cares about your haircut when shes done. I drive out of my way to have her cut my hair.
Service is Outstanding SHY does a Fantastic job
I enjoy the friendly atmosphere and cool clean feeling after a MVP
The stylist that cut First name removed's hair on Monday was amazing. I think it is one of his best haircuts there!
The last location I went to is the only one where the stylist took her time and cut my hair correctly.
That was the third trip in about 2 monhs time.
Jess cut my hair this time, great service, and one of the best cuts I’ve gotten at sport clips
Punctual, professional, friendly, and talented......very clean environment with a reasonable price.
Farah my hair stylist is extremely professional and courteous to my time.
Service was fantastic
Good work
Excellent haircut
they was quick and got me taken care of and listened to what i wanted and delivered
Cass is Amazing! Come in because of her
cass is the best!
Today I decided to go back to this barbershop that I had visited before at other locations, but when I looked for one close to where I live that was still open at 7:35 pm, this was the closest one.
When I walked in, there was one client being attended by a stylist on the right side, and I thought she was alone because I didn’t see anyone else. I checked in with my phone number and selected the option to be attended by the next available stylist. A few minutes later, a woman wearing glasses with long two-tone braids came to the counter, checked the computer, called me by my name, and in a rude manner told me to sit in the second chair on the left. That was the first red flag that I chose to ignore.
Then she asked how I wanted my haircut, and I showed her two reference photos from my phone. I told her I wanted a haircut that was a mix of both styles, and she said that the styles in the photos were very different. I then said that was fine and chose just one of them.
While she was describing the haircut she would give me, I felt like she was scolding me because of the way she spoke. That was the second red flag.
I still agreed, and she started cutting my hair using only one hand and in a rushed manner, not without first telling me to take off my glasses—without saying “please” and also in a rude way. Third red flag: she wasn’t paying attention to detail and continued being rude.
After about 10 minutes, she told me my haircut was finished. When I put my glasses back on, it was not pleasant to look in the mirror and see the haircut that this person—who, according to the receipt, is named Samantha—gave me. I told her I was not satisfied and that it wasn’t even properly faded. At that point, I couldn’t take it anymore and told her to stop and that I didn’t want her to continue doing anything to my hair.
No one goes to a place to be treated badly. In 50 years, this is the first time I’ve had a haircut done in 10 minutes. If closing time is 8:00 pm and they take a client at 7:35 pm and think they won’t have enough time to do the haircut properly, then they should say to come back another day because there isn’t enough time.
It was very clear to me that Samantha wanted to leave on time to go home, so she gave me a 10-minute haircut and then even bragged that she has 10 years of experience cutting hair.
The point here is not whether the result matched the photo I showed as a reference or whether I expected Samantha to have an angelic voice. The point is to provide good service with respect and professionalism. I repeat: no one—or at least I don’t tolerate being treated badly anywhere, especially when I’m paying for a service.
I invite you to review the cameras and observe Samantha’s attitude toward me, and hopefully even listen to the audio. And maybe you should put up a sign that says: “Open until 8:00 pm, but if you come at 7:35 pm, we will cut your hair in 10 minutes because we have to leave at 8:00 pm.”
Cass always gives me the best recommendations for products to keep my hair and scalp as healthy as possible.
They’re great
Great service as always. Thank you Cass!
Cass is by far the best. I try not to go to anyone there other than her. She always does an amazing job cutting my hair and making recommendations to keep my scalp and hair healthy.
The team at Sports Clips always does a fantastic job. The camaraderie between team members is great and they always make me feel welcome. Cass especially does a fantastic job and never fails to make me feel special.
Cass consistently delivers an exceptional experience and is a major reason I come back every single week. Her haircuts are always top-notch, her washes are incredibly relaxing, and she does an excellent job recommending products that are actually useful and tailored to me. She is professional, skilled, personable, and clearly takes a lot of pride in her work. Cass creates an experience that goes far beyond just a haircut - she makes every visit enjoyable, comfortable, and something I genuinely look forward to. She is a tremendous asset to Sport Clips and absolutely deserves recognition for the high level of service she provides.
Great service and awesome staff
Cass is amazing!
Cass always does a fantastic job!
Great attitudes and friendly conversations!
Fast and friendly.