based on 1317 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are very happy with the whole process!
no residue. effective. fast dry. lots of services. courteous technicians.
The technician was professional and proficient. Results were way more impressive than anticipated.
My carpet was clean. The technician was friendly and courteous.
Great results, great, efficient, friendly worker, Tim
Cleaned well and dried fast
My carpets look amazing! And they were dry just hours after they were done! Very impressed will use them again
No chemicals or cleaners
Tim was very informative and attentive to my wants and needs. There were several small stains and a couple of larger stains that I was afraid would not come out but they did! I have all light colored carpets and they look fantastic! I will definitely use zerorez again!
The technician, Tim, was great!! Very personable and very professional. He explained the process very well, and kept me informed of the progress. When I needed to make decisions, he explained the different aspects of the options.
The process is great!! Our carpet is very old and had lots of pet stains, but thanks to Tim's diligence, it now looks and smells like new!!
Thank you Tim and Zerorez!!
After all the hype I heard for years, I am just not impressed. The problem areas were just as dirty again after just a couple weeks and overall the carpet felt to me as though it would after having any other outfit come and do the job. That being said, it is ridiculously old carpet that sat in an unused apartment for 7+ years before we moved in and you all aren't magicians but I still expected the clean to last a bit longer I suppose. I dont think there is anything I can ask that would make it right, not even if offered a re-treatment gratis. But I appreciate the professionalism of the techs, minus leaving equipment in walkways. My wife hit her foot on the metal vac head and it bugged her for a week. Anyway, thank you for your time. Have a great day
we were very happy with the results!
Carpets look clean and great!
Do a good job.
How clean my carpets are.
The technicians were so helpful and kind, the service and cleaning was exceptional. Thank you
The carpets were very clean - they did a good job
The technician was very professional and helpful.
The technician explained everything thoroughly and seemed anxious to do the job to our satisfaction; the carpet looks and feels clean and vibrant.
Good service and product. My carpets look great.
I like that the technicians are professional, the carpet is crunchy, and it dries faster than other companies!
GREAT JOB,..GREAT PEOPLE,.. AND GREAT PRICE FOR THE JOB.
Thorough job, great customer service, got the carpets super clean and fluffy again! They also cleaned my shower and really made it shine again!!
I just love how my carpet looks after they are cleaned by Zerorez!
They seemed to work well
They were great! our carpets look amazing! we are so happy with their service!
Nothing-he was great and explained everything!!
The tech was very professional. He did a get job getting the stains and old smells out of our carpet. He was quick and efficient.
The carpet cleaner, Tim, was VERY professional and esp courteous which I appreciated very much. He was always seeking for the best way to help me as the customer and respectful of my opinions. He answered all my questions about my carpet stains in a way which made sense to me. He was esp willing to go beyond just the minimum to have the customer satisfied. My carpet had never been professionally cleaned since I got it 15 years ago, ... I will definitely use the service again. It looks great!
The cleanliness