based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician (Tim) was very friendly & knowledgeable. Our home looked, felt & smelled clean & fresh.
Clean longer
Read my google post, awesome
I didn't like that there was a $15 environmental fee and I didn't like that we were asked if we wanted to leave a tip. I felt like some of my spots on my rugs that were cleaned are already visible again.
Thank you for your review- we have been in contact, and are working to resolve your concerns. Thank you!
I was quoted a number on the phone, which I thought was high for the small space but went with it. The technician came and gave us a number 4x higher. Even though the company made it right by having my husband wait on the phone for 18 minutes to give permission to do the job for what we were told, I still don’t know I would use you again. The run around was a lot to handle. Price was so high, and the number the technician gave was flat out laughable.
Thank you for your feedback. Please give us a call at 2084273133 to discuss what happened.
No chemicals. Friendly workers.
FAST AND VERY GOOD JOB.
We were very happy with all aspects of our carpet cleaning.
The vents and carpet was thoroughly cleaned.
I was incredibly impressed from opening my door to your service man putting on booties to protect my dirty carpet, to bringing in fans to facilitate drying, to answering my many questions - I have already recommended you to my in-laws and neighbors. Thank you so much for the great service!
Very satisfied with the results and the competent way the service man worked. Thanks
The health and environment friendly products.
Customer service was great. The technician was super nice and respectful, the price I agreed to pay is not what I expected for the results I received. I understand that some stains may not come out, but gum and candy still in the carpet.? I’d like to speak with someone and negotiate a new price or have it redone.
Really clean carpet. Great job on stains, too.
Friendly, efficient and effective
good work, took time to do it right
Attention to detail perfectly explained and job well done
The home looked incredible
Great service techs
The technician was able to remove an old red/pink stain from the bedroom carpet. We assumed the carpet was ruined.
I was happy to get my carpets clean efficiently and without residue left. The tech did a great job and answered any questions that I had. Thank you
It does the job!
The stains did not come out of a lot of areas. The man working was very nice, very very nice but I wish there was a way to get stains, some, and this red dye from a drink that was spilled out.
What’s not to like!! My carpets look amazing!!!! Tim was awesome and very friendly!! There is nothing to be disappointed about and I will recommend to everyone I know!!!
Good.
Zormite was a hard worker and good at this job.
I loved everything! The attention to detail- shoe coverings, bumpers to protect corners in my
Home, the professional and informed techs.
Professionals, excellent customer service, and carpets look new when they finished !!
Definitely will use again & highly recommend !!
Customer service and the fact that it's all natural, no detergents
I had my couches cleaned and they are obviously much cleaner and look great. Also no residue or film left behind
Easy to schedule, friendly staff, quick and effective service!
When I called for an appointment, I told your agent that I had two rooms and a hallway. Price quoted was $120 . When your technicians arrived they bumped the price up $35 to $155. I questioned it and he refused to accept the quoted price. When finished that evening we noticed the edge of carpet 1 to 2 inches next to the wooded floor in the kitchen was still filthy. And a square about one foot was missed.
Good job! However it was spendy.