based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was clean cut haircut etc
Seemed like he knew his stuff
We would have him back again
He did an excellent job
No chemical after smell!
The end product. I like that my carpets do look clean after you are done.
The service was prompt and on time. The carpets are clean. Your price was higher than your competition for the same amount of carpet and rooms.
Smelled great! Love no soap residue. Very fast!
The guy that showed up to clean our carpets really loves his job and it showed. He was so nice and seemed excited to clean our carpets. They look fantastic, I really didn’t expect much because our carpet is very old and has not been professionally cleaned for years. We vacuum regularly and shampoo them ourselves but there were many stains and bad spots just due to high traffic areas so I figured we would give you a shot and see what happens. WOW !!!!!’ They look brand new again what a great job. We will definitely be giving you a call again. Thanks
The job completed in a timely manner. The tech very profesional. And the price was right.
Our service was the best. Our carpets are really clean, that is a great feeling. The service agent was so cordial and extremely informative. We have never had better. Thanks You🤗 Yes we will recommend the service to our friends and family.
Service tech was very knowledgeable and thorough. I knew what to expect and it was done well.
Carpets look great!
I paid $300 just for urine treatment that seem not that impressive. I was right the the area I was most concerned about smells of urine. My tech kept asking and all I could smell is the cleaner when he was here. The room to me is no different. The whole cleaning cost over $500 and I even had him come back that night because of missed areas. I want it fixed ASAP or a refund. Not happy...
Thank you for your review, and for giving us the opportunity to fix the problem!
Prompt, friendly and great job cleaning my carpets.
The tech was very respectful, helpful, and courteous. I would definitely recommend Zerorez.
We've had our carpets cleaned twice now. The people who have cleaned our carpets have been professional and have answered any questions we had. We also liked how our carpets felt afterwards and how fast they dried. Thank you
The service was above and beyond. Very pleased!
Loved that it does not use harsh chemicals.
The guy that cleaned our carpet worked really hard to clean some really pet stained carpet. He was upfront with what he could do and how much it would cost.
Carpet looks great and really fluffed up the carpet.
Chemical free.
I have some spots that are still damp as of Saturday night and I have put a space heater near it off and on several times. Cleaned on Thursday morning.
He needed to go over the spots he extra cleaned a couple of more times to suck up the water better.
I was rescheduled twice, but when the tech finally got here he did a fine job. I guess they had too many jobs and I got bumped twice. That was inconvenient because I had moved all my things out of the rooms so the carpet could get cleaned easily. So the apt. that started out on tues. finally got done on Fri.
Everything went smoothly. Good tech and good job.
I really liked how thorough our tech was. He was very also very informative and we could tell he loved his job.
No residue left on carpets. On time, excellent communication, answered all questions.
Timely, courteous, and professional service. Tech was very friendly, knowledgeable and careful.
You don't use soaps.
Very easy to work with. Excellent job.
Cleaned well, NO RESIDUE, left our carpet feeling soft. Zoram did a great job. Very professional and courteous.
My floors and upholstery look like new. They young man who did the work was pleasant and explained what he would do. He was careful and quick. I am very happy thank you
Great service and very polite young man did an excellent job and explained everything he was doing
No chemical residue, clean, fast, and quick drying. And the price was competitive too.