based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets came out very clean and the cost was very reasonable.
Very polite and helpful employees
The carpets look great and I feel more confident having my baby crawling on them.
Great job, reasonable price
The employees were clean, polite and very thorough. The carpet feels like new.
The technician was very knowledgeable and very helpful talk to me through everything that they did my carpets have never looked so good I am very pleased and I will recommend this service and this company to anyone who has a Carpet Arnel was very wonderful
Arnel was great, explained everything to me and did a fantastic job with my carpets
Great thorough service and the technician genuinely cares about helping where needed. Highly recommend
The people who came were super friendly and worked hard on my old carpet. I appreciated the extra effort. So far my carpets look good.
Great customer service, and my carpets turned out great!
Love how clean the carpets are and they were way past due for cleaning!
The carpet was so clean and smelledfresh
I appreciate the service and the guy was kind, polite and seemed to do a good job..thanks!
The technician and his professionalism and kindnesd
I love that you use only water and no chemicals to clean the carpets. And your reps do such a god job and are so nice.
Our carpet came out very clean.
It does not appear that stains were treated that well, or that the process really worked that well. There is a spot underneath my desk that was worked on but is still obviously not clean.
Was a great service , very professional, carpets turned out amazing , definitely would call back for future services.
Results!!
I love Zerorez. There is no other carpet cleaning company that can compare to Zerorez.
Asked me if I had questions too many times.
Missed a pee spot down a short hall that I found after he was gone.
Otherwise it was a good experience
No chemicals is a big plus. Our two experiences with Zerorez have been awesome! The people we’ve talked with on the phone as well as the technicians have been professional and kind.
The service man was excellent and did a wonderful job and our carpet was excellent and we are very very pleased. Thank you very much we've tried a zillion other things and this was the best ever.
Tech explained everything. Went to work and did a BEAUTIFUL job. I am very pleased.
Explained the cleaning process
Willing to answer questions
Came in with a smile on his face even though it was late in the evening
His behavior showed how much he loves his job
Fast, efficient and left he carpets looking so amazing
I had 3 rooms in my house cleaned that hadn't had the carpets cleaned for 9 months or so. The room with the dirtiest carpet (highest traffic) did not get cleaned properly and I was not home when the tech came that day. There were stains and spots that were still there after the cleaning. I let Zerorez know and they scheduled me in to have someone come and do that room again. The tech came and did a fantastic job. I was impressed that they would come back and make sure it was done correctly and to my satisfaction.
The service was excellent from the scheduling of my appointment till the carpet technician was finished cleaning my carpets. The technician was prompt in arriving. He was friendly and explained the cleaning process thoroughly. My carpets looked amazing when he was finished. I will tell all my friends about this wonderful cleaning company.
Primarily the fact that the process is chemical-free. We have our great grandson with us daily. He is about to crawl and we don't want him on a dirty, or chemical-laden surface. Secondarily, the technician was personable and efficient. We felt comfortable having him in our home.
Very pleased with the the quick and pleasant service I received. Zoram did an great job and was very professional. He did 3 properties for me and was very knowledgeable in making suggestions and keeping in contact with me to make sure we were on the same page. He even went the extra mile and added the deoderizing treatment after he had finished cleaning and was very pleasant about it. I have rental properties and a cleaning business and recommend Zerorez often. Thank you!
Arnel is great and did an awesome job at my house and medical clinic. Already told several people to try zerorez. Thank you First name removed