based on 1317 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and care!
Zero-Rez lives up to it's name. My carpets look brand new again. No soapy residue and excess water. Carpets smell fresh are soft, foot traffic resistant and dry quickly.
The workers were polite and efficient. There was not a strong lingering odor when the cleaning was completed.
Overall it was a great experience. There were only a couple of areas that still seemed wet by evening. Other than that the carpet was pet much dry in 4 hours.
Prompt efficient friendly service with all of the advertised results!
Services were Great! Thank you!
Efficient communication and professional work, carpet looks new now
The carpet feels good again. Looks good 👍
I like that there is zero residue. I like that my carpets were cleaned with hot water extraction.
The home that was cleaned looks like almost new carpet. Thanks
What a great experience! From the professional and very courteous and friendly tech, Remington to the preparation and the cleaning..it was top Notch! The results nothing short of amazing! Carpets and ceramic tile turned out amazing!!! Thank you!
PS...Remington waa fantastic!
so far so good. the serviceman was polite and informative.
You were on time & completed the work efficiently. We are pleased with the job.
Great service and a great product. I asked about other products such as cleaning a tile shower and they have special cleaning equipment to get into grout joints. I will be calling them back for that but the carpets look great. The individual cleaning our carpets understood carpet make up, types of flooring and how to clean it all. I was impressed.
Good service, results were positive, cost was reasonable.
I was very impressed with the service. The carpet looked like new, with no residue.
The service tech, Ariel Johnson, was very thorough, explained the entire process from start to finish. Also he was polite and precise.
Prompt and efficient
Zerorez carpet cleaners were very prompt, polite, and proficient! My carpets look fabulous! The whole process was quick; they were in and out in no time at all. I took advantage of their promotion of 3 rooms for $25 per room, so it was relatively inexpensive.
The technicians were good to explain everything they were doing and answered any questions I had. They also offered suggestions, and were very thorough. My carpet is old and worn, and it never looks great after it's been cleaned, but this time it looked brighter and better than ever before. I did put down old towels over the heavy traffic areas for a couple of days because I was walking on those areas a lot. They had put a protectant on the carpet, and it looked really good.
I was surprised to learn that you also did tile cleaning, my bathroom, shower, and kitchen turned out very clean, almost like it was new again. Your service persons did a great job.
we really enjoy having Arnell service our home ...very professional and knowledgeable
and courteous...represents your company well...very impressed with the results and long term clean and fresh look in our home...we will call on your expertise again!
First name removed and Chris Last name removed
6245 Wing Point Drive
Idaho Falls ID 83401
Phone number removed
Arnel is great and did an awesome job at my house and medical clinic. Already told several people to try zerorez. Thank you First name removed
The carpets came out very clean and the cost was very reasonable.
Very polite and helpful employees
The carpets look great and I feel more confident having my baby crawling on them.
Great job, reasonable price
The employees were clean, polite and very thorough. The carpet feels like new.
The technician was very knowledgeable and very helpful talk to me through everything that they did my carpets have never looked so good I am very pleased and I will recommend this service and this company to anyone who has a Carpet Arnel was very wonderful
Arnel was great, explained everything to me and did a fantastic job with my carpets
They were very polite and nice to talk to. They cleaned our carpets in a very timely manner. The carpets look great!!Thanks so much for a job well done!!