based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very pleased with the results. The technician (Trinity) was very efficient, very pleasant, and very thorough. Our carpet has been revived. Thank you.
Was very pleased on how the carpet looked. Almost like new Thank you
Fast efficient service, from a technician that knew his stuff. Refreshing to work with a company that actually takes customer service seriously, trains their staff properly, hires people with a strong work ethic, and has top notch equipment.
Clean carpet, no chemical smell, personable and knowledgeable tech! My carpets were fully dry in under 6 hours.
It is clean and he did a great job.
The tech was very courteous and went right to work
The area's that typically come clean with other carpet cleaners, including our small consumer unit didn't come clean
Did a great job. Was fast. Courteous. Didn’t try to add on services without my consent.
Curtious treatment by office and technician. Was able to get grease stain from floor. Didn’t soak my carpets.
Great people, awesome service!
They were on time, did everything that they said they would, and the end result was wonderful. They were even communicative throughout the process with me to make sure that I got the results I wanted. I would highly recommend them for their professionalism and their ability to communicate, two things that seem to be lacking in most businesses nowadays
Fairly reasonable pricing. Tech person was polite and professional.
Came after we were closed! Great service and quality work done. My name is Name removed and I am the Store Director here at Ammon Albertsons. I am very happy. Thx d
Felipe Solano cleaned our carpet and sofas and did a very professional job. He was very polite and helpful ! We are very pleased with the services and products provided!
The agent was very professional and she discussed every step as she did it.
STAIRS WERE STILL SIGNIFICANTLY DAMP
CARPET UNDER COLD AIR RETURN ON GROUND FLOOR WAS STILL DIRTY CLEANED WITH A BRUSH AND DAMP RAG
The tech was very nice and explained what he was going to do and the extra cost for spot extraction. What I didn't like was the smell of the house after the carpets dried. It should have smelled better than it did. Also, I don't believe all the chemicals were extracted well. All the carpet was 'crunchy' after it dried. The last thing that surprised me was how quick the tech finished, which to me is probably the reason why the smell was there and the carpets still had soap residue in them.
Very professional.
Great job on the carpet and some chairs. Very professional and courteous. Called and kept us informed of when they would be at our home. Thanks Zerorz!
The tile and carpet were like new after cleaning. The carpets were dry within hours. Christian communicated with us throughout the process.
Affordable
Thorough and professional.
Extra charges not spelled out.
Too by much time spent on the phone by worker with the office scheduling other jobs.
Hallway traffic stain not removed.
Communication with office just prior to arrival was unfriendly.
Arrived around 4 and finished within two hours with considerable amount of time in the beginning on the phone.
The soiled carpet edge next to the tile was not touched.
Expected a more professional job from start to finish.
The technician was personable and professional. However, there was a pink spot on the carpet (not the red one he tried so hard to remove) when he left. I decided to try spot shot just for the heck of it. The spot came up. That was a bit disappointing. I'm sure it was from a spilled drink of some sort. I guess using only water doesn't clean as well as some type of cleaner would.
Service was great. Carpet looks great. More information should be put out before service is done. Other options were offered on his arrival. Carpet protection. Your TV commercial said 3 rooms at certain price, disposal price was not mentioned, moving furniture extra charges,
The carpets look and feel very clean
Everything!!!
the carpet looks great there's not a spot on it it feels good to walk on and it just looks brand new again.