based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very efficient, did a good job.
The rep was courteous and professional and did an excellent job. She focused on high traffic areas as I requested. The carpet looks great.
Very professional and satisfied with the cleaning.
they were efficient, on wine and done in the estimated time. The carpet smelled great. Clean and fresh.
My wife & I are very pleased with Zerorez. There were some portions of our carpet that were grubby, especially in heavily travelled areas in the livingroom. Trinity was able to totally remove the crud, grime and grease. Our carpet now looks just as good as when it was originally installed about 15 years ago! NICE JOB!
It didn't take a long time to have the carpets cleaned. They looked really nice!
Quick and efficient rug cleaning. Very professional. Easy to schedule and reliable.
He did a good job and was very kind!!!!
No chemicals, friendly tach, and clean carpet and tile.
The young man who did our cleaning was pleasant and responsible and did a good job!
My carpet was left so soft with no sticky residue after. It looks brand new like the day we put our carpet in.
He did a fantastic job on my carpet. I would love to share before and after pics.
The carpets look fantastic, the service tech was professional, knowledgeable and did an amazing job.
Excellent cleaning process that actually have made our carpets look much newer...We haven't had them professionally cleaned in about five years, so this is saying a lot!
We received education about the process and what to expect which I really appreciated.
I would definitely use them again and highly recommend their services!
I am very please with the appointment promptness, Filipe called and said he could arrive early!
He wore protective foot wear in my home, was very knowledgeable and informed me on the treatment and cost before starting. I would highly recommend Zerorez! My carpets look wonderful.
The person who did our carpets was an excellent worker and our carpets are very clean.
I was offended that we were asked to possibly add a tip. I always think if this is asked you may need to pay your people more.
did a fantastic job and quick service
Felipe was very conscientious about keeping my hose clean. answered all my question. Time was taken to clean thoroughly and deeply. the carpet is clean and the tile as well. I am very satisfied with this product and process. I was kept aware of the date and time that company would be here and they were on time.
Carpets are fantastic. Worker was very helpful, did a great job, very informative.
Professional and great price
Cleaned carpets as instructed, did job quickly and carpets we left nearly dry when finished.
Early and efficient. Carpet looks brand new!
Excellent process. Much more thorough than the traditional carpet cleaners. You got out stains that other companies left behind last time. Yes, I'm using you for next time. Yes, I'm recommending you. Felipe was also a top notch technician. Good job, you guys.
I like that it is safe for us and pets, no chemicals.
Carpet just wasn't clean.
I got out our portable cleaner, which we had never used and did my small area again. Got quite a bit of dirt out.
I'm too tired to do the other areas again, but plan to in the next few weeks.
Had a small spot on one carpet and asked about it. A bit surprised it couldn't be lifted. The carpet is only 18 months old and the spot less than 2 months.
Wondered if we could add the stairs, but didn't seem like that was possible on short notice. The "brush" then broke at the end of the regular job. I'm wondering if that's the reason the carpet wasn't so great.
Considered adding a few runners, but the price to clean them looked to be about what I paid for them, so not worth it.
Also had less than about 45 square foot living area to clean. Seemed unreasonable to pay the same as a 250 square area. Although it looked like the small area in the bedroom was included even though I was told that wasn't doable without another room fee. So I did appreciate that. Just too bad I had to do it again.
Not anything to be done about it really. Discouraging after paying $300. Won't go this route again.
The cleaning lady was very efficient, they did a wonderful job with the carpets
They offer a variety of services. I don’t need to shop elsewhere to get all the services need.
On time, the representative did a great job.
I have used Zerorez in a number of different locations and they are professional and do a great job in carpet and rug cleaning.
Very professional and knowledgeable. I loved seeing all the dog hair he pulled out. It's gross, but I know your equipment works!