based on 1295 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
She was very professional and nice.
Arnel is very professional and does a great job!
Arnel was very polite, friendly and professional. He explained everything he was doing and was very informative. My carpet looks and feels awesome. I will certainly be calling him back the next time I need my carpet cleaned.
person who cleaned my carpet was very polite and competent.
Great service very professional and they did a fantastic job@
Very pleased with the results of the cleaning. The employee was very thorough and informative as what his processes were. I would definitely recommend him,
I had Zerorez come in and clean my Elderly Aunt and Uncles carpets and chairs. My Aunt uses a walker and electric recliner so the the carpets w were in rough shape.
The tech not only got everything clean he helped get the bunched up carpet under my Aunts chair smoothed out.
I highly recommend them.
she did a really good job and there was a lot of bad stops in the carpet. Very polite and got in and got out, it was better than I expected. Well done.
Katie was great!
My 18 year old carpet looked like it was brand new, No other carpet cleaning service has been able to get it so clean. This is the only company I will use from now on.
Excellent job! Great customer service! Katie did a great job! She explained the whole process and also other services that they offer.
Katie was great , what a hard worker. She needs a raise@@
No residue on the carpet and it looks brand new again!!!
The gentleman who cleaned the carpet was courteous but very thorough in explaining that which he was doing and what we needed to do. The carpets are clean and look and feel clean. We have already told others of the good experience we had with your company.
Fast and effective
Tiffany was great, nice to see someone hustle and do a good job.
We had a leather couch, two chairs and two ottomans cleaned and there was still some sort of “residue” left on them. Also in the creases of the couch there were still crumbs and stuff. I had Zerorez clean my carpets and I was pretty impressed with the process. That’s why I had all the faith in the world that they would do a great job on my furniture. I’m sad and disappointed to say that was not the case.
Nothing!! I was pleased with the service but is to early to tell how the cleaning holds up.
Tech was very friendly and efficient. Couch and chairs look great. Will use again.
very respectful and very professional and reasonable, will use and recommend again. thanks again for your quick response to a quick appointment date.
Cleans the rugs without leaving a soap scum or odor.
The tech was very polite and knowledgeable with his work. He was very helpful and did not waste any time. I appreciate the help.
Katie and Arlan were great. My carpets look wonderful!
Our first time with Zerorez and we couldn’t be more happy. Love their no soap cleaning technology. Ariel was great and so careful during the cleaning. Will definitely use them again.
Carpets actually come clean and stay clean!!
My carpet looks great and the technician was friendly and knowledgeable
The pressure suction and the the cat urine treatment.
Your quality of service and details of customer services.
On time
Courteous worker, answered all questions
Disappointing results this time around. The carpet was saturated for a day or more afterward, and it’s still crunchy a week later. This is not what I expect from you.