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based on 3169 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet cleaning companies have always moved small furniture and cleaned under them, I guess you don't include this service. We had our tile and grout cleaned but I had to scrub the edge where the tile and hardwood meet because there was a distinct line. The guy drug the hose from room to room and he only had two corner covers, he kept dragging them against the corners. We had just painted all of our baseboards. I don't like it when service people ask what ratings I give them. I'd rather full it out on my own.
Great price, great service and the product really works
Professional and good work with timely manor
Tanner and his crew ALWAYS to an excellent job! They came to my Mother-in-law's home this week and did their usual outstanding job! She is another very satisfied customer. Thank you Zerorez for your great service!
Very quick and professional.
He did a great job
Everyone that I spoke to was extremely helpful, kind, and professional
Brandon your tech is a pro, knowledgeable ,and friendly . Your technique style is by far the BEST in the business. My old dog stained carpet is clean and the house smells really nice. I will return, thanks from a happy customer Bob
Friendly and efficient
Service was excellent carpet smells and feels wonderful.
Superior cleaning...excellent service. Technician was very knowledgeable!
Zero Rez carpet cleaning company came promptly and the technician did an excellent job cleaning an entire house of both carpets and area rugs.
He was neat and careful to keep floors dry during the cleaning process.
We would definitely use them again.
Brad was very good at his job and a very nice person. He was very thorough also. We were very pleased with the results Brad got in cleaning our old carpet
Great experience! Tanner was professional, courteous, and on time (actually running ahead of schedule). He cleaned 5 rooms in under an hour. This is our second great experience with Zerorez. Highly recommend!
I am not your customer - I live in Rhode Island. Please contact your customer in the Orlando area who has a name similar to mine. Please remove my email address from your contacts - Email address removed My guess is that she may spell her first name without an "e" - maybe Email address removed
HOLY COW!!! So when the current owners moved out, they clearly had not cleaned the tile or the grout in the 20 years they owned the house. You could see the lines on the tile where all of the rugs had been because the tile was a different color and the grout where there were no rugs, was almost black instead of a cream color. The grout under all of the rugs of course was pristine. So, I hired Zerorez to come out to clean the tile and the grout and to seal all of the grout. When I walked in the front door last night, I could not believe it. ALL of the grout was back to its original color. I was absolutely amazed! If you are looking for a company for tile and grout cleaning and sealing, I would HIGHLY recommend this company.
I considered the carpets to be in horrible condition and very dirty. Our technician was so professional courteous and went above and beyond. The carpets looked great and the customer service was amazing thank you so much.
My wife and I are always completely satisfied with our houses overall look and the crisp cleanliness of the floors and the sanitized smell that gives your brain the feeling that your home is like brand new again. I especially love the techs who seem to go out of their way in respect to your home to leave no trace of their being there besides the clean smell. I would highly recommend
Tanner and his cleaning crew are amazing! I will never use anyone else for the care and maintenance for the floors of my home. Thanks, Tanner and Zerorez. Spelled backwards and forwards, It's the Right way to clean!
You do a great job, unlike Stanley Steemer.
Friendly, easy to make an appointment, great communication, carpet looks fantastic, prices reasonable, non toxic!
we are very satisfied with the service and will be sure to use you again, 😊
Our carpets came clean very nicely. Our rep was tanner, he was very friendly and did a wonderful job. It was a very nice experience using you all for the first time. We will definitely consider you all again
The individual who came out the first time made a concerted effort to clean my carpet. I had minor spots on the steps and an area where my dog had soiled several times. He did a great job and spent a lot of time working the area. However, the spots returned. I do not feel this type of cleaning works for certain situations - like mine. I have used Stanely Steemer for 20+ years, but thought I would give this a try.
Also, Zerorez sent out someone a second time. He was personable and spoke to me about a potential solution. I am not ready to replace the carpet and pad in that area. I feel it is premature. In addition, the gentleman explained to me that my previous survey impacted the bonus of the original technician - which I think is very unfair as I feel he made a strong effort to clean my carpet. Rather, as I stated earlier, I do not feel this type of cleaning is appropriate for all situations. Knowing my honest comment - counted against the tech, put me in a very uncomfortable position.
Please do not contact further.
Jim was awesome. He did everything I had asked for and suggested more for cleaning my sofa and chair. Very friendly and did a great job!!!
Jimmy was friendly and professional. He went out of his way to help me and do his best in cleaning my white couches. I'm very pleased with the cleaning job. The couches were dirty and had stains. Jimmy took them out. He also handled my furniture with care. He cleaned a rug that had my dog peed on. The stains are gone and it smells good. Jimmy is the best.
Zerorez team came in and did an amazing job getting all the stains out of our carpet. Tbey were fast and will be my first call when my carpets need cleaning again.
Good job. Nice workers.
Tanner did a great job and will have him back sooner rather than later. Wanting to know more about yiur hardwood floor cleaning

Very nice, professional and completed the job in no time. Definitely will call them again for their service