Customer Testimonials
I never have to worry about running out of propane.
The staff are excellent
I believe the pricing is very competitive. I realized we were dangerously low on propane. I placed the online order for propane. In a day or two the delivery driver was at our house. We neglected to plow the lower driveway for the propane truck. Despite questionable passage to our tank, the driver made the attempt and successfully filled out tank.
He could have rightly offered to return another day when the rather steep driveway was plowed. That's good customer service. Thank you.
Have been a customer since 2008...deliveries have always been on time...lately I know it has been tricky to get in touch by phone but I am sure the kinks will be worked out. No real complaints.
I would like to know why I late on auto delivery?? In the past, I would receive a fuel delivery in early November, old people and babies need heat. Two years ago I had a generator installed so that when electric went out, I would have the furnace to prevent my pipes from freezing....it doesn't help when the fuel runs out..
Reliable deliveries and responsive customer service.
That you take care of business
This is a vacation home and you have the delivery’s on a schedule which works out great
Great service friendly customer service.
Provides very good, reliable service to my home.
Professional interface and delivery services
auto refill and monthly pay program.
Very responsive and professional. Thank You
I am pleased with deliveries.
Prompt delivery and Senior discount is super helpful!
Automatic delivery customer service is great
Your delivery man was very pleasant.
During the last snow storm I saw a driver stop and help a neighbor shovel their driveway.
That is service at its best.
thank you for your prompt delivery
Delivery guy was great!!
Downeast Energy provides excelent serviice,at a fair price. I can only hope that it will continue now that they have been swallod by Superiior Propane.
Service is professional, reliable and prompt. Communication is excellent.
The timed delivery and promptness
The automatic delivery
ease of service
Kind knowledgeable staff just hard to get a luve person with questions
Great, reliable service! Thank you!
Always responsive to customer needs. Once you talk to someone at the local office any issues are resolved quickly. The actively monitored tanks are key to a great service.
The free appliance check up was great. They taught us a lot.
Every call I have made has been very pleasant and helpful.
Quick delivery
Good pricing
Easy ordering