Customer Testimonials
The Rymes technician that arrived to do the work was professional and courteous. I am grateful!
Prompt, great customer support, transparent about pricing, willing to work out payment plans, love text message communication
Love the price and new customer rebates and referral bonus.
Have already referred neighbor
Excellent technician in Alec
Always courteous phone conversations
Monitored propane tank and prompt deliveries
Senior discount much appreciated
The person on the phone was very nice. The driver/delivery person is also very nice.
Reliable propane delivery when tank goes below 30%.
Automatic delivery happens when it's supposed to.
Good communication through text and email.
Automatic new contract sign up each year.
Always delivers when necessary.
Great service and liberal payment terms.
Thank you for tge delivery early.
Small company
You take care of problems well!
You also respond promptly !
Always attentive to my needs.
Service and pricing
Staff are consistently friendly and helpful..
AC works better than I thought it would coming from a Natural Gas environment. Response from company to emergency was quick and complete.
Customer service
So far the friendly helpfulness of everyone I have come in contact with
Promt service
The office staff!!!! Excellent!! Always helpful
Fast service, they showed up and buried a new tank, hooked it up and had it inspected the same day.
Personal
Prompt
Professional
And completed job
GOOD JOB KEEPING UP WITH AUTOMATIC DELIVERIES, AND A GOOD PRICE
We were out of propane and they were able to come out the next day to fill our tank. At first, there was going to be a 10 day wait. Great customer service!
Polite and helpful when I called.
The lady who answered the phone did as much to help us as anyone could have. She explained the new verification process and was nicer than nice. Fantastic customer service representative.
Automatic fill is nice so I don't have to think about it or worry about forgetting. Customer service is friendly every time I've called.
Yearly financing
Downeaster energy has always been responsive and timely to our propane needs. Last winter when they knew deliveries were going to be difficult, they let us know there might be delays and kept us updated as things changed.
Service was very prompt and driver was very nice and answered a question
Kathy & Davis Parker