Customer Testimonials
The company is very dependable.
Online payment/ account information and always filled on time.
I like the service in delivering fuel oil in a timely manner.
I do not care for your new portal to order online. I don't find it very user friendly. I don't like that I can't get a copy of my delivery receipt on the portal, can't tell when the delivery will take place. It is just not as user friendly as the previous portal to order fuel online.
Prompt attention to requests. Cordial phone assistance. Good service
Reliable service. Reasonable prices.
Reliability and prepay option
easy to contact, friendly, knows me
We've been customers for years and we've never had an issue with oil deliveries or servicing of our furnace. We can rely on Rymes for our heating needs.
Timely deliveries, reasonable prices, easy to contact
My issue was resolved with as single phone call!
You have always helped in a timely manner. That helps the customer feel comfortable.
Employees are easy to talk to and get questions answered quickly and potential issues also resolved quickly!
Timliness
N 1 service
Friendly people. Good pricing.
We get propane deliveries. I like the new device so Superior Propane know when our tank is getting low.
I really like the peace of mind that comes along with the monitoring of my tank. I appreciate the timely email offering support for and speaking directly about the changes that I also noted on what seemed like suddenly ‘low’ tank levels. I’d welcome not having a paper copy/envelope left on my outdoor porch that blows around for a few days before I see it: just send the invoice via email and save the natural resources (says the customer who is burning LP fuel….). Thanks!
We are on a budget plan and auto fill program so it takes the guess work out of our deliveries and payments
Great service, timely arrival.
When I have questions about something, the people I talk to are helpful.
Efficient and timely deliveries
Never a glitch, thanks!!
Reliability
The delivery person, Matt, was very helpful and answered my questions.
Oil service received within two days of ordering. Delivery man was exceptionally pleasant. A pleasure to utilize Rymes Propane & Oil
I like that it is monitored and you are tracking the usage. I do not need to be outside in bad weather checking my tanks.
It keeps my hot water hot.
I like that your customer service is responsive/friendly and with auto delivery I never run out of oil. Wish oil prices weren’t so high though.
I don't have to worry about when it's time to get a refill.
Very knowledgeable and pleasant to talk to. My concerns were immediately taken care of. Thank you so much.