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Customer Testimonials
The customer service is top notch. They het you in and put quickly. They even looked at another problem that I told them about. They listen when you have a concern.
Quick & friendly service
They are very friendly and professional.
This was only my second service visit, but I'm impressed with the cleanliness of your facility and the efficiency with which you get the job done. I'll be back. Thanks for everything.
Service
is excellent. The staff was friendly and honest.
Customer service is exceptional.
Great ride, great salesman, and great warranty.
Great sales experience with Kanon and Brad! So helpful and has always followed up to check in. Purchased our 2nd Palisade from Kanon at Don Franklin Lexington Hyundai. 10/10 experience
Jamal was a, great person to work with, with outstanding customer service skills.
The whole process was seamless, efficient, pleasant and very professional. I will definitely come back to give Don Franklin my business for my next vehicle purchase.
Chad/Brad/Ty, 10/10 on making us feel like we got top-tier service. Will be a lifetime customer of Don Franklin.
I like the ease of scheduling and being able to drive up turn over my keys and relax while the service is completed
It was very easy to get my appointment set up. They were very friendly, great to talk with got my car back in a timely matter. I’m very well pleased with the service that I got. Staff very, very friendly. I cannot say that enough well done job thanks once again.
They were pretty quick and worked with my schedule.
great experience very easy no pressure
Everything was easy and a good experience. thank you!
Great incentives. Sales person very knowledgeable, and helpful. Friendly, clean environment. Great warranty options. Hyundai has great safety features, great comfort features, great prices.
We like how professional and knowledgeable Jamal was; in fact, we already shared the good experience with our neighbor over the weekend. In addition, Michael in finance was professional and we were grateful for his efficiency. So far, our experience with Don Franklin Hyundai is 10.
Your employees were very friendly and I appreciate it greatly, and they didn't try to take advantage of us like most dealers do. If I ever by a car again or a friend does I'll be sure to suggest you. Thank you very much!
Everyone was very helpful! Brad and Ty were friendly and professional and very accommodating.
Like Santa Fe that were present
Great vehicles, great service a Great people.
Great and reliable service. The people in Service have always been very helpful and prompt
Friendly staff, very helpful
I like the service and the information I was provided. I also like the vehicle options I had available.
Very friendly and accommodating; I appreciate the snacks and drinks.
With soooo many cars and car lots, I think it would be nice to give a car away at least once a year or maybe quarterly. It doesn’t have to be a new car. Customers could nominate and give reasons for who should win. There are people out there who need cars and can’t afford one.
Service and excellent employees.
Friendly and efficient employees. Great communication letting me know when my car was ready.
Took care of my 2015 Hyundai Elantra.
Courteous, helpful, discussed other issues with car, and a very nice, clean waiting room.