- Phone: (859) 263-5020
- Visit Website
Customer Testimonials
Welcoming and fast
The sales manager Leah and my top tier salesman Darryl and the overall experience. This will be my second vehicle with Don Franklin and with Darrly my salesman. I love Don Franklin from service to the showroom! I've always had great experiences and customer service has always been top tier as well. The new Hyundai building is phenomenal! Thank you all at Don Franklin!
The personal attention to all of your concerns
The courteous and friendly staff. Along with ease of getting services scheduled at the time most convenient for me.
How helpful and polite everyone is
Lots of great options
Like that once they finally got my car into work on. They fixed the problem
However I I hope the fix last more than four months
Because that how long the same problem lasted
Car is wonderful.
Service is great.
You are awesome
Customer service
Alway's excellent services
Conner and Darrell were both awesome. Answered my questions and made sure I was all set and ready to rock once I left. Hopefully I don’t have to buy again anytime soon but if I do I’ll come back here.
They take care of the car
All of the Hyundai vehicles I've owned have been quality without any severe issues. The Service Department has always given me excellent service.
No pressure. Question answered
I absolutely love how friendly and caring you guys are. You never mind to explain stuff when I don’t understand. And you’re always honest about things. When I go in I know I can trust you to take care of my car well and my pockets.
Very friendly, no pressure and really know their stuff!!
It’s a very nice vehicle at a reasonable price. Our salesman was top notch and very knowledgeable.
Do not have the car yet. Very impressed by salesman Darryl Bond. Very knowledgeable and personable.
Service is always good!
People are friendly, helpful, and honest.
Knowledgable and professional staff, very helpful even when they are managing to serve various clients. Very responsive. A pleasure to deal with you all.
Great sales management and service.
Prompt and Professional
Great staff, communication and vehicles. Great to work with!
Connor was very knowledgeble about the Hyundai products, he was polite, friendly and professional
Jamal has helped us with her fourth car. He’s great! We really like Don Franklin!
Beautiful cars and beautiful dealership
WELL, I love my new 2025 palisade it is so stylish. It looks so good. In order for you to be good you gotta look good and when you look good, you do good. thank you Don Franklin for being good to me.
I purchased a Genesis GV80 from Carter Wilkinson at the Genesis dealership. Carter was more than patient and very helpful in the several weeks I was looking. What I liked best about Carter was the fact that he was patient and helpful throughout the dealings. He sometimes made suggestions that I had not thought of that helped me finalize my decision. Another thing about Carter, he was not just trying to “sell me a car”. His patience and perseverance with me while I was deciding was what actually sold me on the Genesis that I eventually purchased but also sold me on himself. All throughout our dealings, he never showed any frustration as I was deciding on the right vehicle.
As far as services, that is yet to be decided as I have had no reason for services.