Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 18, 2025 — Rated 10 out of 10 by Elva Mosley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department was very prompt, courteous and efficient

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good bang for your buck

Report a concern   July 18, 2025 — Rated 9 out of 10 by S.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Valet

Report a concern   July 18, 2025 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick and fast

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service
Report a concern   July 16, 2025 — Rated 9 out of 10 by N.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees I dealt with were excellent.
Report a concern   July 16, 2025 — Rated 10 out of 10 by J.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, attentive service. Explained to me in real time what was happening. The snacks and water didn’t hurt, either!

Report a concern   July 16, 2025 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The value of Genesis and the responsiveness of the service.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Tammie Crawford Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Chad makes this process so stress free. He’s always warm, welcoming, and most importantly he’s honest!
Report a concern   July 15, 2025 — Rated 10 out of 10 by Earlene Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The friendly staff and they were very professional and helpful.
Report a concern   July 15, 2025 — Rated 9 out of 10 by M.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt attention to services

Report a concern   July 15, 2025 — Rated 9 out of 10 by W.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service. Comfortable waiting area. Excellent customer service.
Report a concern   July 15, 2025 — Rated 10 out of 10 by Grace Kiyana Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is so good 👍
Report a concern   July 15, 2025 — Rated 10 out of 10 by Lisa Terrill Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent and kept me informed

Report a concern   July 15, 2025 — Rated 10 out of 10 by Kimberly Wright Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have had my vehicle for 13yrs never gave me a problem. The people are friendly and courteous and very respectful.

Report a concern   July 14, 2025 — Rated 9 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have the power train on my vechicle so i have to come for the oil changes.
Report a concern   July 14, 2025 — Rated 10 out of 10 by L.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   July 14, 2025 — Rated 10 out of 10 by A.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jeff made me a fair deal. He was patient and true to his word. I appreciated working with him.

Report a concern   July 14, 2025 — Rated 10 out of 10 by H.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Don Franklin has excellent customer service along with outstanding product delivery.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Jennifer Guilliams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Your team was great and we loved Brad and TY! They took their time to make sure we got exactly what we wanted, talked us through the details and gave us their full attention! Best dealer ship!

Report a concern   July 14, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Don Franklin is the best place to buy a car!! CJ Bush is one of the best salesman they have. Always helpful and delivers great customer service!!

Report a concern   July 14, 2025 — Rated 10 out of 10 by Jonathan Wagner Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The excellent knowledge Salesman Jamel Wagner for the Hyundai policy, safety features the technology features on our investments into Hyundai Palisade SEL We needed and deserve

Report a concern   July 14, 2025 — Rated 10 out of 10 by Sharon Howard Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my Tuscan! Chad was wonderful! Helpful, friendly and listened to what we wanted. The whole buying process went smoothly - best experience we have had purchasing an auto. Brad was top notch with service. Also very friendly and helpful. Explained everything clearly for us. Terrific experience from start to finish.
Report a concern   July 14, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Staff was very friendly and attentive

Report a concern   July 14, 2025 — Rated 10 out of 10 by Paul Romine Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The staff that I had contact with very professional and polite.

Report a concern   July 14, 2025 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great deal on a new vehicle. Excellent and timely customer service. Smooth experience every time.

Report a concern   July 14, 2025 — Rated 10 out of 10 by Michael Smith Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great value and service
Report a concern   July 14, 2025 — Rated 10 out of 10 by V.E. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly staff.
Report a concern   July 14, 2025 — Rated 10 out of 10 by A.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Misty Roberts was very helpful
Report a concern   July 14, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

CJ was a great help! Answered all of my questions and gave me honest feedback! Would definitely recommend him to anyone looking for a car!


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