Customer Testimonials

Top tier Hyundai Products.
The Professionalism of the Staff made for an Awesome Experience!

Alexis Holland has been the greatest help! I would recommend just because of her. She’s been open and honest both times we had an interaction.

Good service, quick in and out and has a good coffee station.

Fast, efficient and friendly service.

Had a good salesman Connor Free was so good to us and highly reccomend

We are always taken great care of from David A. in the service department. He goes above and beyond to work with our schedule in getting all 5 of our Santa Fe's in and out and back on the road. Always quick to return calls if needed and just over all is easy to work with. This alone is great customer service!

Great job on my service, and I really appreciate how the service team explained all the work that needed to be done.

Very friendly staff and that cares about their customers!
Andy and Chris have done a great job taking care of me and me family!

Courteous, capable, and efficient service

Timely service and good price

Reliable

First of all is the warranty-really a big selling point for me.
Second, I really like the styles of your SUV’s and available options.
Third, I have been using the same dealership for several years and have had very good experiences both with the sales staff and the service staff.
I highly recommend Don Franklin Hyundai in Lexington to anyone looking for quality people to help you get the vehicle you want.

Even though I couldn’t get a affordable car you all have great consistency to help try to make something happen even though I didn’t get anything

Very fast service and very informative on what is needed

Always pleasant and helpful.

Great service, friendly, and quickness.

Very friendly associates and quick, efficient service.

Excellent customer service and the fact that a live person has always been available to answer a phone call.

Quick

Colin was super informative and made the whole car buying process less stressful and confusing. The show room was great and the finance team was super Pleasant!

Very attentive with my needs for car care.

Efficient ready services. Everything - check in waiting room all in one place . Waiting area very nice and comfortable . Checkout quick .

Broke down on the highway heading to Florida Don Franklin took my car in, gave me a car to drive in Lexington while my car was being repaired and at a five star job they made me feel very comfortable did the work on a timely fashion and honored my warranties

Quality and good service

Quick service

It was quick and easy. Super nice and willing to do whatever it takes to make you happy.

The cars are great, and staff is friendly and efficient.

Promptness of service, great facilities and great staff.

Daniel was awesome during my first maintenance visit! He took the time to explain everything clearly and made sure I understood what services were being done and what options I had. Super friendly, professional, and made the whole process easy. Thanks for the great service, Daniel!

Quick service