Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 29, 2025 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Fast and accurate.

Report a concern   June 29, 2025 — Rated 10 out of 10 by W C Gilliam Iii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

- Hyundai stands behind its products
- Don Franklin dealerships are the friendliest, most accommodating, and best Dealerships I’ve ever dealt with in my 70+ years of dealing with dealerships.
- i’m impressed with the large investment that the ownership is putting into all of the show rooms to give best appearance and most comfortable sales and service experience for their customers and staff.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Antiono Jones Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Colin was very polite and insightful, he's is an excellent sells man

Report a concern   June 29, 2025 — Rated 10 out of 10 by Alan Lyndon Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great

Report a concern   June 29, 2025 — Rated 10 out of 10 by Jacqueline Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've been with your service department many years. Service is always excellent and in a timely manner. I would like to give a highly accommodation to Leanna Wilson for her professionalism, and extremely knowledgeable about her products. Her kindness is greatly appreciated! 👏🏽💐

Report a concern   June 29, 2025 — Rated 10 out of 10 by Stanley Watkins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It was amazing

Report a concern   June 29, 2025 — Rated 10 out of 10 by Mark Walker Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Had an excellent experience buying our new Hyundai Kona N-Line from Don Franklin in Lexington. Brad Lovitz, our sales representative,was so thoughtful and professional. He took the time to answer all our questions, and not once did we feel pressured into anything. Everyone at the dealership was so nice and made you feel like one of the family. Brad is now a part of our family, and he's not just a sales representative, he's our friend. Please consider Don Franklin for any of your vehical needs, and ask for Brad Lovitz if you want an experience like ours.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Douglas Roberts Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The warranty

Report a concern   June 29, 2025 — Rated 10 out of 10 by Timothy Givens Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great and friendly people working there.

Report a concern   June 29, 2025 — Rated 10 out of 10 by Eric Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   June 29, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Price

Report a concern   June 29, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and efficient

Report a concern   June 29, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Classy, reliable, safe and fun. Proud to drive a Hyundai .

Report a concern   June 28, 2025 — Rated 10 out of 10 by Cristy Bunn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quality and performance

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is very accommodating and friendly. I needed a last minute oil change for an out of town trip and service was able to fit me in. Zach Shuping (family friend) showed me around the new Genesis service area which will be opening up soon. It started pouring down rain when my car was ready, so Trevor and another sales rep provided me with a Genesis umbrella. Very accommodating.

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and easy service. Comfortable waiting area. Great staff.

Report a concern   June 28, 2025 — Rated 9 out of 10 by D.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Style

Report a concern   June 28, 2025 — Rated 10 out of 10 by W.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always courteous, fast, and efficient.

Report a concern   June 28, 2025 — Rated 10 out of 10 by Shannon Asher Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Was fast and honest with us had us on our way in no time

Report a concern   June 28, 2025 — Rated 10 out of 10 by James Wheeler Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great vehicles and people.

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.P.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt service and frequent communication

Report a concern   June 28, 2025 — Rated 10 out of 10 by Douglas Roberts Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Staff both Ty & Brad were cordial and professional and willing to try to accommodate

Report a concern   June 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great affordable vehicles with prompt service.

Report a concern   June 28, 2025 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, efficient service.
Very clean, comfortable customer lounge

Report a concern   June 28, 2025 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

good

Report a concern   June 26, 2025 — Rated 10 out of 10 by N.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very fast, efficient and friendly service.

Report a concern   June 26, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great atmosphere while waiting on your car. Service leaders keep you abreast of what is going on and setting realistic expectations for completion. Very good communication.

Report a concern   June 24, 2025 — Rated 9 out of 10 by L.J. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Customer service

Report a concern   June 24, 2025 — Rated 10 out of 10 by Lisa Barnett Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was absolutely wonderful to work with! He made the process so easy! Highly recommend him!!!

Report a concern   June 24, 2025 — Rated 10 out of 10 by A.W. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

We like the Hyundia Sante Fe. This is our second one.


Privacy Policy