Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 30, 2025 — Rated 10 out of 10 by X.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very reliable and trustworthy

Report a concern   July 30, 2025 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I like that I never feel extras are never pushed on mr

Report a concern   July 29, 2025 — Rated 10 out of 10 by Michael Bianco Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This the second Hyundai that I’ve owned. The cars are outstanding and the service department is friendly and knowledgeable. I’ve never been disappointed.

Report a concern   July 28, 2025 — Rated 10 out of 10 by S.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Chris Breeze is excellent.

Report a concern   July 28, 2025 — Rated 9 out of 10 by R.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the styling of the Genesis line

Report a concern   July 28, 2025 — Rated 10 out of 10 by L.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very helpful in helping us choose the best vehicle for us and looking at the options for financing. This is our fifth car through Don Franklin, and we've been extremely pleased with the sales and service departments

Report a concern   July 28, 2025 — Rated 10 out of 10 by Roy White Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The availability.....the buying process....Especially CONNER

Report a concern   July 28, 2025 — Rated 10 out of 10 by Brittany Sewell Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything!! Staff is amazing!!

Report a concern   July 28, 2025 — Rated 9 out of 10 by Jennifer Toms Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I actually didn’t use Lexington. Credit goes to John Florence in Glasgow. The gentleman from Lexington who delivered it was very nice and efficient but my actual salesman was John Florence. He’s great!!

Report a concern   July 28, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We were very pleased with the buying process

Report a concern   July 28, 2025 — Rated 10 out of 10 by E.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great customer service and attention to detail

Report a concern   July 28, 2025 — Rated 10 out of 10 by Kimberly Puckett Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darryl Bond is an excellent salesman! Very patient and kind! He is knowledgeable, but not pushy. My family has purchased 2 vehicles from him and will definitely use him again.

Report a concern   July 27, 2025 — Rated 10 out of 10 by H.V. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, straight forward and convenient

Report a concern   July 27, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Really liked CJ

Report a concern   July 27, 2025 — Rated 10 out of 10 by Joyce Castle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Employees are friendly and helpful. Knowledgeable about what they are doing.

Report a concern   July 27, 2025 — Rated 10 out of 10 by Samuel Stephens Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your team is awesome helpful and friendly

Report a concern   July 27, 2025 — Rated 10 out of 10 by D.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

High quality vehicles, with great features. Professional and courteous team members.

Report a concern   July 26, 2025 — Rated 10 out of 10 by Hershael York Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was impressed by the personal service from my reception and greeting to the return of my vehicle. The waiting area was stunning and had the vibe of an exclusive lounge or reception area. And I could watch the work done on my vehicle giving me full assurance of the white glove service that sets Genesis apart. I left already looking forward to the next time I need my car serviced!

Report a concern   July 26, 2025 — Rated 10 out of 10 by C.J. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Straight forward pricing, no haggling or game playing like having to talk to the manager and waiting for a response. I have walked away from other dealers for such things and never went back even when they called back with an offer that I would have accepted the day before. No extra add ons like paint sealing, etc. Easy purchase process once you have made a decision.

Report a concern   July 26, 2025 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This is my second Hyundai. Very pleased with the service and warranty and vehicle quality

Report a concern   July 25, 2025 — Rated 9 out of 10 by Holly Whitaker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I loved how efficiently you took care of my service needs. And I was provided with an extremely nice, new Palisade to drive while mine was being taken care of.

Report a concern   July 25, 2025 — Rated 9 out of 10 by M.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service I got was very professional and good experience overall

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything is good

Report a concern   July 25, 2025 — Rated 10 out of 10 by N.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, helpful, discussed other issues with car, and a very nice, clean waiting room.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Crystal Head Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The customer service is top notch. They het you in and put quickly. They even looked at another problem that I told them about. They listen when you have a concern.

Report a concern   July 25, 2025 — Rated 10 out of 10 by L.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick & friendly service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Terrance Swatsler Jr Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

They are very friendly and professional.

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

This was only my second service visit, but I'm impressed with the cleanliness of your facility and the efficiency with which you get the job done. I'll be back. Thanks for everything.

Report a concern   July 25, 2025 — Rated 10 out of 10 by R.S. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Service
is excellent. The staff was friendly and honest.

Report a concern   July 25, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service is exceptional.


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