Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The concierge service in my GV80 has been 5 star service!

Report a concern   April 16, 2022 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

So far I am loving my New car and the entire staff was excellent to work with. They were very nice and went above and beyond to get us the absolute best deal.

Report a concern   April 15, 2022 — Rated 10 out of 10 by Milton Minor Jr Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendly staff who treat the customer with the utmost care and respect!

Report a concern   April 15, 2022 — Rated 10 out of 10 by Julie Brown Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Michael and Dario were very helpful and made leasing a vehicle effortless

Report a concern   April 15, 2022 — Rated 10 out of 10 by Tom Kidwell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff and always easy to work with

Report a concern   April 15, 2022 — Rated 10 out of 10 by Matthew Clark Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Sonata is awesome! Love to drive this vehicle every chance I can get. Everytime I bring it in to be serviced, the Don Franklin employees are very professional and treat customers with respect an in a friendly manner. I have and will continue to recommend Don Franklin to my friends and family.

Report a concern   April 14, 2022 — Rated 10 out of 10 by Eric Reed Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was outstanding

Report a concern   April 14, 2022 — Rated 10 out of 10 by D.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very prompt today. He helped me get Pandora t come through my car speakers.

Report a concern   April 14, 2022 — Rated 10 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick turn around time. Friendly service

Report a concern   April 13, 2022 — Rated 10 out of 10 by Morgan Henry Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Mark made the entire process quick and easy! Everyone was friendly and helpful as can be

Report a concern   April 13, 2022 — Rated 10 out of 10 by Shelley Crouch Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are always meet with a smiling face and understanding knowledge. They are always looking out for the best in your vehicle and is always on time with your service.

Report a concern   April 13, 2022 — Rated 10 out of 10 by G.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service done in timely manner and notify if found anything unexpected so can be fixed in one appointment.

Report a concern   April 13, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products at fair market prices. And a free hat.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Sara Arnold Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

As always, Don Franklin service is outstanding. Just bought a new 2022 Hyundai Sonata and Marc Franko was an excellent Sales Person. Everyone was professional and my experience was outstanding.

Report a concern   April 12, 2022 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is kind and friendly and I can get what I need

Report a concern   April 11, 2022 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Customer service is super. Never a problem with any vehicle I've purchased or leased.

Report a concern   April 11, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jeff did a great job with us. He was amazing

Report a concern   April 10, 2022 — Rated 10 out of 10 by Brett Brewer Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ty Cobb was great!

Report a concern   April 10, 2022 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

This is my Third Hyundai vehicle and I have always found them a pleasure to drive and very reliable!

Report a concern   April 10, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was as promised.

Report a concern   April 10, 2022 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've always had great service at Don Franklin Hyundai. Quick service and good people.

Report a concern   April 9, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service and very pleased with vehicle thus far!

Report a concern   April 9, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I bought a Hyundai Palisade. I had previously owned a 2008 Hyundai Santa Fe which was still running well and had hardly any mechanical issues in its history. It was hit and totaled, hence the need for a new vehicle. Because of the excellence of the Santa Fe, I wanted another Hyundai and I really liked the Palisade. The Palisade was an excellent choice! I had not dealt with Don Franklin since it had taken over the Hyundai dealership, so I had no expectations going into the buying process.

I can unequivocally recommend doing business with the dealership. My salesperson, Michael Chisley was fantastic. Everyone else I can into contact with the day of my purchase was knowledgeable, friendly, courteous, and respectful. I especially appreciate the electronic service Don Franklin provides. The young man who demonstrated the buttons on the instrument panel and connected my phone to the android auto was much appreciated.

Report a concern   April 9, 2022 — Rated 10 out of 10 by William Cope Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It’s good driving and Reliable and the service was awesome

Report a concern   April 8, 2022 — Rated 10 out of 10 by Diana Walker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Really helpful for everything

Report a concern   April 7, 2022 — Rated 10 out of 10 by K.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The selling agent Michael Chisley was great to work with! He made the process of buying a car so smooth and easy.

Report a concern   April 7, 2022 — Rated 10 out of 10 by Ryan Eidson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quick and easy

Report a concern   April 7, 2022 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent service

Report a concern   April 7, 2022 — Rated 10 out of 10 by Rhonda Jairam Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great Service

Report a concern   April 6, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service good people


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