- Phone: (859) 263-5020
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Customer Testimonials
Promptness, courteous and ease of scheduling.
Brian was such a pleasure to work with, I purchased the Palisades over the phone and he did everything from send me a walk around video to delivering the vehicle 5 hours away as I'm in Georgia. Any questions or concerns I had were promptly addressed.
Great products, great staff. Completely satisfied.
I love my Hyundai Santa Fe and the service at Don Franklin Hyundai has always been good!
Excellent sales and mostly, I love my new car.
The buying process was super simple and the people were very nice, knowledgeable and helpful.
Everything went well installing our hitch on our new Santa Fe.
Don Franklin was nice, courteous and up front
Michael Chiswell was awesome. He is very personable, informative and made purchasing a vehicle a good experience.
Friendly service, very helpful
Very accommodating, swift and courteous.
Consistently quality service
Me and My Girlfriend had the best experience possible dealing with Chad Givens felt like family from the very moment we walked through the door was treated with courtesy and respect absolutely the best car buying experience we ever had so if you're looking for a new or pre-owned vehicle I suggest Don Franklin Lexington sincerely James Bailey and Jeanine special thanks to Chad Givens
Service has always been good. Even when there were delays, the contact was good.
Everyone was very friendly and helpful. Our sales rep Mike was very helpful, courteous, professional, and provided good customer service. Henry Mathis
great
Fast and friendly!
Everything was great
Informative sales consultants
Everything
Friendly people, easy to do the paperwork and no pressure sales.
Everyone was very helpful, had answers to every question, punctual, kind, hospitable, etc. 10/10.
Quick Service
Great service and good quality stock
The Service Dept at Don Franklin, like many other businesses, faces challenges with supply chain. Even while waiting on a part for my vehicle they always kept me abreast of the estimated arrival time of the part. They contacted me immediately upon receipt of the part my vehicle needed and made the repair for me right away.
I will always happily recommend this dealership to anyone. Their attention to detail with their customers, their follow-up conversations, and the quality of their work will keep me returning year after year.
We have always been pleased with your customer service whenever we come in for a new vehicle or for maintenance. Ever since we purchased our first Exel, we have been sold on the Hyundai product.
Quality product at a reasonable price.
Good warranty and service program.
Great customer service. Love my Tucson. Great place to buy a car.
You had the a selection of cars that met my requirements. The G80 I bought was fairly priced and the offer for my trade in was fair. Justin provided excellent service made the car buying experience very easy and pleasant. I live an hour and a half from Lexington, the trip was worth the time. Thank you. Paul S.
I've been to dealerships where they completely ignore me or constantly bother me. I liked the friendly service. It was just right. Not too much and not too little.