Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   June 9, 2022 — Rated 9 out of 10 by Sarah Justice Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service was great. The techs were kind and very respectful. I felt like they really knew what they were doing and took good care of my car. My only complaint is with the waiting area. It was dirty and I didn’t feel comfortable. Overall, I was pleased they finished with everything in under the 90 minute estimate they gave me. It really only took about 50 minutes. I will definitely be back.

Report a concern   June 9, 2022 — Rated 10 out of 10 by N.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Leadership from top to bottom were excellent.

Report a concern   June 9, 2022 — Rated 10 out of 10 by K.N. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were able to produce the vehicle I was asking for.

Report a concern   June 9, 2022 — Rated 10 out of 10 by B.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent

Report a concern   June 8, 2022 — Rated 10 out of 10 by Teri Taylor Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff excellent work

Report a concern   June 8, 2022 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Nice people.

Report a concern   June 8, 2022 — Rated 10 out of 10 by M.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

They were very friendly and not pushy at all and walked me through the whole process stress free I would highly recommend them for your next car purchase.

Report a concern   June 8, 2022 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Good Deals and great Service

Report a concern   June 8, 2022 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

EVERYTHING

Report a concern   June 7, 2022 — Rated 10 out of 10 by Christopher Bryant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Was able to get in earlier and the appointment was fast. Workers were so friendly.

Report a concern   June 7, 2022 — Rated 9 out of 10 by K.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service the service department.

Report a concern   June 7, 2022 — Rated 10 out of 10 by T.O.N. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You all do an excellent job and have great customer service

Report a concern   June 7, 2022 — Rated 10 out of 10 by D.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal Wagner was courteous, professional and low pressure. We appreciate his help and efficiency.

Report a concern   June 6, 2022 — Rated 10 out of 10 by R.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly, helpful staff and dependable service.

Report a concern   June 4, 2022 — Rated 10 out of 10 by R.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was very quick and efficient. Alexis the advisor was ver helpful and friendly.

Report a concern   June 4, 2022 — Rated 10 out of 10 by J.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very satified with my purchase.

Thanks

Report a concern   June 4, 2022 — Rated 10 out of 10 by Hunter Dunn Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick,easy,and friendly

Report a concern   June 3, 2022 — Rated 10 out of 10 by Lindsay Reasons Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always fast and great service!

Report a concern   June 3, 2022 — Rated 10 out of 10 by S.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service is good.

Report a concern   June 2, 2022 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly and welcoming.

Report a concern   June 1, 2022 — Rated 10 out of 10 by Bill Balke Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was impressed with the responsiveness of Alexis in scheduling me for an unscheduled service. I was equally impressed with the quality of the service and the transparency of the results of the diagnostics and the solutions. I will be transferring the care of my Genesis to Don Franklin!

Report a concern   June 1, 2022 — Rated 10 out of 10 by Lisa Evans Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

always uses genuine Hyundai parts and very helpful with answering questions

Report a concern   May 31, 2022 — Rated 10 out of 10 by Terry Scariot Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Reliable vehicle excellent service.

Report a concern   May 31, 2022 — Rated 10 out of 10 by J.T. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

One of the best experiences I’ve had purchasing a vehicle. Everyone was helpful, courteous and knowledgeable. I would highly recommend anyone going to don franklins to purchase their next vehicle.

Report a concern   May 31, 2022 — Rated 9 out of 10 by P.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good service

Report a concern   May 28, 2022 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent service. Always friendly and polite

Report a concern   May 28, 2022 — Rated 10 out of 10 by R.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Came early and they still got everything done very quickly !

Report a concern   May 27, 2022 — Rated 10 out of 10 by Kevin Combs Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Richard was great he got me where I wanted to be

Report a concern   May 26, 2022 — Rated 10 out of 10 by S.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

From the phone call for appointment to me driving away, everyone was very kind, honest, and treated me with respect.

Fast service and I felt like these people where looking out for my best interest.

Report a concern   May 26, 2022 — Rated 10 out of 10 by Kayla Sturdivant Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are so friendly and welcoming. They're so helpful and it really eases the stress of buying as well as maintenance of your car.


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