Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 14, 2022 — Rated 10 out of 10 by Lisa Baker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very convenient. Professional.

Report a concern   July 14, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt and professional!

Report a concern   July 14, 2022 — Rated 10 out of 10 by B.D. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everyone was honest and straight forward with me. Gave me options and let me choose. I enjoyed the experience

Report a concern   July 13, 2022 — Rated 10 out of 10 by Tuesday Meadows Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The associates were great

Report a concern   July 12, 2022 — Rated 10 out of 10 by C.E. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Kelvin provided excellent service while we were looking for a new Tucson. He's extremely knowledgeable and stayed late so we left knowing we were in good hands for the purchase of a new car.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Kristina Bishop Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great dealership and great employees.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Dylan Perry Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal is the man! He took his time with us, brought vehicles to us instead of making us walk around the lot with our kids, and gave us insightful information about each vehicle to help make a decision with no pressure. 10/10 would recommend, and we have already given his name out to some people that are interested in buying our trade in, all the way from Wisconsin!

Report a concern   July 9, 2022 — Rated 10 out of 10 by Victoria Reel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We love Hyundais. Weve bought/leased several from Don Franklin since 2012. Everyone has always been so kind and helpful. Only place we’ll go to purchase vehicles!

Report a concern   July 9, 2022 — Rated 10 out of 10 by M.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The cars are serviced well,very clean and affordable

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service, however I have to schedule two months out.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Pam Brooks Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly and seem to be efficient 😊

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

kayla in the service department was most helpful. the first santa fe i had was great. however this one has had many big things wrong with it, and was purchased new, which was a pain. don't know if i would buy another.

Report a concern   July 7, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was good without a long wait.

Report a concern   July 7, 2022 — Rated 10 out of 10 by Arlis Blanton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All of your people and the good job they do

Report a concern   July 7, 2022 — Rated 10 out of 10 by J.A.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Super service, Great people, Honest and caring. Don Franklin has done all of the service on our Hyundai since it was new,

JIM ALLEN

Report a concern   July 7, 2022 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I enjoyed working with Mike Chisley on my updated car purchase! He was friendly, professional, knowledgeable and best of all, he listened! I appreciate how he was able to find the vehicle that was just right for me! It was a great experience. I will recommend him as well as the Don Franklin Dealership. I also give kudos to the service department. They do a great job too.

Report a concern   July 6, 2022 — Rated 10 out of 10 by S.G.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Reliable products and great service.

Report a concern   July 6, 2022 — Rated 10 out of 10 by R.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The warranty is great

Report a concern   July 5, 2022 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The Genesis line up has impressed me for over a year. Couldn’t be happier with the purchase of my G70.

Report a concern   July 2, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Tech was very knowledgeable and informative.

Report a concern   July 1, 2022 — Rated 10 out of 10 by H.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I had an extremely wonderful experience buying a new Hyundai at Don Franklin. Everyone was welcoming, super friendly, and worked great with me to meet my goals in purchasing. Highly recommend

Report a concern   July 1, 2022 — Rated 10 out of 10 by D.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Love my Hybrid Tuscon!

Report a concern   June 30, 2022 — Rated 10 out of 10 by Jeffrey Weneck Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

We are always really happy with the service provided as well as the friendly and courteous staff. I do however wish they would reset the service count on my two cars as I do not know how to do so myself.

Jeffrey Weneck

Report a concern   June 30, 2022 — Rated 10 out of 10 by S.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Efficiency. everyone friendly and polite very accommodating to requests

Report a concern   June 29, 2022 — Rated 10 out of 10 by C.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Had an oil change and Ralph was super nice. I like the texts that are sent so if there are any questions you can easily get ahold of them. Car was ready when promised. What else can I say.

Report a concern   June 29, 2022 — Rated 9 out of 10 by Tiffany Gibbs Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I liked that it was under 1 hour even though they told me it could take that long. I like that my car was cleaned.

Report a concern   June 29, 2022 — Rated 10 out of 10 by B.B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Customer service is good

Report a concern   June 29, 2022 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Had good experiences dealing with people

Report a concern   June 29, 2022 — Rated 9 out of 10 by Terrence Dixon Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I enjoy how the service is quick and how my time was respected. Also the hospitality shown to me was amazing.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Holly Reiner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Chad Givens is the perfect salesman in every way.
He’s kind, attentive, not overbearing and knowledgeable.
That is what sells your product!
I can tell you more about Hyundai once I’ve driven it for awhile but at this time I really have enjoyed the drive and the price was good.
The warranty sounds great and hopefully I’ll never have to use it but I feel like I’m covered well.
The 3 yrs free maintenance and oil changes are a wonderful idea!
Overall I’m happy with my purchase and will highly recommended Don Franklin (Chad Givens) to my friends and family.


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