Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 2, 2022 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

No pressure sales people. Product knowledge. Service department.

Report a concern   April 2, 2022 — Rated 10 out of 10 by K.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It was very efficient and easy and quick

Report a concern   April 2, 2022 — Rated 9 out of 10 by I.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ty was extremely friendly and helpful. We enjoyed the experience.

Report a concern   April 2, 2022 — Rated 10 out of 10 by Saher Williams Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The Sales associate Brian Williamson was awesome and very helpful

Report a concern   April 2, 2022 — Rated 10 out of 10 by M.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I was impressed with how nice everyone was. My mechanic was great. He even did a follow up call to ensure I was happy with everything and no problems. It didn’t take as long as I was told it would that was a bonus. Did miss the basket of snacks they used to have.

Report a concern   April 1, 2022 — Rated 10 out of 10 by Alexandria Barnett Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Everything the products were nice the staff was nice everything was amazing and I wanna give a special shout out to Michael For hooking me up with this great deal

Report a concern   March 31, 2022 — Rated 10 out of 10 by Kenny Ramey Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything

Report a concern   March 31, 2022 — Rated 9 out of 10 by H.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people we interacted with were very nice, polite, and knowledgeable.

Report a concern   March 30, 2022 — Rated 10 out of 10 by Florileth Salgado Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

La calidad

Report a concern   March 30, 2022 — Rated 10 out of 10 by Jose Ayala Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great Customer service! They are always there for the customer!

Report a concern   March 30, 2022 — Rated 10 out of 10 by Doris Campbell Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly salesman. Lot of vehicles to choose from

Report a concern   March 30, 2022 — Rated 10 out of 10 by Larry Lemaster Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent car dealership and service department.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Joseph Dionisio Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent customer service I already recommended you.

Report a concern   March 29, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very easy buying process and great customer relationships and connections.

Report a concern   March 29, 2022 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always accommodating!

Report a concern   March 29, 2022 — Rated 10 out of 10 by C.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

great warranties on vehicles and great customer service

Report a concern   March 29, 2022 — Rated 10 out of 10 by L.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The prompt attention as you drive into the service area. Everyone was really friendly and helpful. The service was done in a very timely manner.

Report a concern   March 29, 2022 — Rated 10 out of 10 by Michael Greiving Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My car us taken care of

Report a concern   March 29, 2022 — Rated 9 out of 10 by S.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. I wish it was easier to get an appointment though.

Report a concern   March 28, 2022 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Cordial employees clean waiting area prompt service.

Report a concern   March 28, 2022 — Rated 9 out of 10 by V.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My service was completed faster than promised. Also, future likelihoods were also discussed with me. The only drawback was that I did NOT have a coupon to present to lower the cost like I normally do,

Report a concern   March 24, 2022 — Rated 10 out of 10 by Z.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service was fast and efficient.

Report a concern   March 24, 2022 — Rated 10 out of 10 by D.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service dept was excellent 👍

Report a concern   March 24, 2022 — Rated 10 out of 10 by W.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Always have been nice to me

Report a concern   March 24, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate the service I receive from employees in the Service Dept. They are always courteous and efficient!

Report a concern   March 24, 2022 — Rated 10 out of 10 by Shane Alvey Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Dawn was great to deal with.. purchased a second vehicle, 2 weeks after first purchase because it went so well. Would definitely recommend to anyone looking for new/used car. Only negative that I wish had been addressed it the tire condition on the 2nd truck. I know lots do an inspection on used vehicles and the tires have to be replaced because they were described as unsafe when I went to a local tires dealer. They were apparently the original tires that came on the vehicle, a 2016 model with 41,000 miles.

Shane Alvey

Report a concern   March 23, 2022 — Rated 10 out of 10 by Ivy Gibson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

everything

Report a concern   March 23, 2022 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your great customer service. And every purchase I've made has been terrific. Your Salesman Bryan Turnage goes above and beyond when dealing with his customers. I feel right at home Everytime I visit your establishment. Thank you all for everything.

Report a concern   March 23, 2022 — Rated 10 out of 10 by C.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Nice vehicle, you have a staff that will bend over backwards for customers..thank yu all

Report a concern   March 22, 2022 — Rated 10 out of 10 by W.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly. Up front.


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