Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   July 8, 2025 — Rated 10 out of 10 by J.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Darrel was wonderful!
The Palisade is a dream and drives itself.

Report a concern   July 8, 2025 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly staff, Alexis was great to work with! She was very quick on getting us in and thorough when explaining the issue we were having with our vehicle! HIGHLY RECOMMEND!

Report a concern   July 8, 2025 — Rated 10 out of 10 by Carlene Howell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly. Fast service. And explain things to where I understand.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Roger Carpenter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very friendly ,clean bathrooms .. They have a very large waiting lounge with several tvs, outlets for computers or cell phones while you wait.. They offer snacks & coffee .. I love that you drive right inside the garage and get out They come right to you .. very good service..

Report a concern   July 8, 2025 — Rated 10 out of 10 by S.O. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Very friendly sales people

Report a concern   July 8, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I feel like my vehicle is well taken care of when I have it serviced there.

Report a concern   July 8, 2025 — Rated 10 out of 10 by M.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff are courteous and kind in the Hyundai building.

Report a concern   July 8, 2025 — Rated 10 out of 10 by Robert Bova Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Genesis sales and service is outstanding.

Report a concern   July 8, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast professional service

Report a concern   July 8, 2025 — Rated 10 out of 10 by A.U. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The new waiting area.

Report a concern   July 7, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Organized and good communications

Report a concern   July 7, 2025 — Rated 10 out of 10 by G.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very efficient and took care of my car quickly even though I arrived for my appointment quite early. Leanna set my service reminder and the tag on my windshield without being asked, which was nice. Little things really do count!

Report a concern   July 6, 2025 — Rated 10 out of 10 by C.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I am sharing my experience as Xavien, who worked on the Genesis side, helped me and my friend as I am currently in the market for a compact car. He was so eager to help and was enthused to answer all my questions as I shopped. He was more than kind. And while I did not purchase that day, he still made my business feel welcomed. For that, I will certainly visit him when I purchase.

Report a concern   July 6, 2025 — Rated 10 out of 10 by N.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It's the longest I ever owned a car. 2016 Hyundai Genesis Coupe. 206,000 miles. Great service Department....professional and friendly.

Report a concern   July 6, 2025 — Rated 10 out of 10 by Faith Campbel Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good prices and friendly staff!

Report a concern   July 6, 2025 — Rated 10 out of 10 by A.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Car pickup service.

Report a concern   July 6, 2025 — Rated 10 out of 10 by J.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Jamal was excellent! He was extremely knowledgeable and addressed all my concerns. The dealership staff were attentive and very helpful.

Report a concern   July 6, 2025 — Rated 10 out of 10 by James Wheeler Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Great Vehicles!

Report a concern   July 5, 2025 — Rated 10 out of 10 by Justin Nzaramba Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service

Report a concern   July 5, 2025 — Rated 10 out of 10 by Angela Martin Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben was awesome to work with and very knowledgeable! The whole process was smooth easy!!

Report a concern   July 5, 2025 — Rated 10 out of 10 by K.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thank you for your great service. I love the new building and shop.

Report a concern   July 5, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great staff in sales and service!

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It was quick and easy

Report a concern   July 5, 2025 — Rated 10 out of 10 by Terry Duncan Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone and everything

Report a concern   July 5, 2025 — Rated 10 out of 10 by G.A. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality

Report a concern   July 5, 2025 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Awesome (service)

Report a concern   July 4, 2025 — Rated 10 out of 10 by F.N. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I really enjoyed my car and I drive them down to Franklin I enjoyed really well I would buy another one when I got this and paid off and the young man that helped me he had a wonderful guy I help her and everything else give me the person that is a very nice gentleman thank you Name removed

Report a concern   July 3, 2025 — Rated 10 out of 10 by Judy Marcum Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service was really great the salesman went out of his way to answer any questions he even drove it down to the Winchester exit so my wife could drive it home from there to home she love the car. My brother Bruce marcum recommended you all to me and I will you if I see anyone wanting to buy a car

Report a concern   July 3, 2025 — Rated 10 out of 10 by Freddie Moody Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The way in which your service staff took care of my car and the way in which the service agent looked after was stellar

Report a concern   July 3, 2025 — Rated 10 out of 10 by Charleen Urie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service is always excellent. Everything is done in a timely and efficient manner. Everyone is kind and respectful.


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