Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   April 13, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quality products at fair market prices. And a free hat.

Report a concern   April 12, 2022 — Rated 10 out of 10 by Sara Arnold Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

As always, Don Franklin service is outstanding. Just bought a new 2022 Hyundai Sonata and Marc Franko was an excellent Sales Person. Everyone was professional and my experience was outstanding.

Report a concern   April 12, 2022 — Rated 10 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is kind and friendly and I can get what I need

Report a concern   April 11, 2022 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Customer service is super. Never a problem with any vehicle I've purchased or leased.

Report a concern   April 11, 2022 — Rated 10 out of 10 by M.R. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Jeff did a great job with us. He was amazing

Report a concern   April 10, 2022 — Rated 10 out of 10 by Brett Brewer Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Ty Cobb was great!

Report a concern   April 10, 2022 — Rated 10 out of 10 by S.R. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

This is my Third Hyundai vehicle and I have always found them a pleasure to drive and very reliable!

Report a concern   April 10, 2022 — Rated 10 out of 10 by M.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was as promised.

Report a concern   April 10, 2022 — Rated 10 out of 10 by Marvin Collier Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I've always had great service at Don Franklin Hyundai. Quick service and good people.

Report a concern   April 9, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service and very pleased with vehicle thus far!

Report a concern   April 9, 2022 — Rated 10 out of 10 by L.M. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

I bought a Hyundai Palisade. I had previously owned a 2008 Hyundai Santa Fe which was still running well and had hardly any mechanical issues in its history. It was hit and totaled, hence the need for a new vehicle. Because of the excellence of the Santa Fe, I wanted another Hyundai and I really liked the Palisade. The Palisade was an excellent choice! I had not dealt with Don Franklin since it had taken over the Hyundai dealership, so I had no expectations going into the buying process.

I can unequivocally recommend doing business with the dealership. My salesperson, Michael Chisley was fantastic. Everyone else I can into contact with the day of my purchase was knowledgeable, friendly, courteous, and respectful. I especially appreciate the electronic service Don Franklin provides. The young man who demonstrated the buttons on the instrument panel and connected my phone to the android auto was much appreciated.

Report a concern   April 9, 2022 — Rated 10 out of 10 by William Cope Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

It’s good driving and Reliable and the service was awesome

Report a concern   April 8, 2022 — Rated 10 out of 10 by Diana Walker Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Really helpful for everything

Report a concern   April 7, 2022 — Rated 10 out of 10 by K.F. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

The selling agent Michael Chisley was great to work with! He made the process of buying a car so smooth and easy.

Report a concern   April 7, 2022 — Rated 10 out of 10 by Ryan Eidson Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Quick and easy

Report a concern   April 7, 2022 — Rated 10 out of 10 by P.H. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Excellent service

Report a concern   April 7, 2022 — Rated 10 out of 10 by Rhonda Jairam Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great Service

Report a concern   April 6, 2022 — Rated 10 out of 10 by T.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service good people

Report a concern   April 6, 2022 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very courteous

Report a concern   April 5, 2022 — Rated 10 out of 10 by Carl Hardaway Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

They work with you and listen to find what you are looking for and at the price you can afford to pay for. With no gimmicks. I appreciate being treated fairly.

Report a concern   April 5, 2022 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

My car salesman Bryan Turnage did a terrific job on taking care of my request and made sure I was totally satisfied. I'll be a customer from here on out. Thank you all for a Great experience!

Report a concern   April 5, 2022 — Rated 10 out of 10 by K.G. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Service dept is the best. They let you know up front how long it will take. They let me know if they find something and what the cost will be.

Report a concern   April 5, 2022 — Rated 10 out of 10 by Barb Abney Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything and the associates there are so helpful and so nice and that is very hard to find these days

Report a concern   April 4, 2022 — Rated 10 out of 10 by Kimberley Wilson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything goes great Alexis is always very professional and makes sure no time is wasted my car in and out. Your team of mechanics are always on point. Keeps by Tucson running beautifully.
Thanks

Report a concern   April 3, 2022 — Rated 10 out of 10 by L.E. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I purchased my car new and rapidly put a lot of miles on it. The service team is phenomenal and the dealership is wonderful at addressing any questions or issues that arise.

Report a concern   April 3, 2022 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

When buying a car from them the warranty is magnificent. They will work with you on finding something you can afford.

Report a concern   April 2, 2022 — Rated 10 out of 10 by W.C. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

It is dependable and gas usage is good. Like the way the vehicle drives and rides. Like the new technology that has been installed on the vehicle. The service at the dealership was awesome! Brian and the team done everything they could to help me purchase the vehicle. I would recommend anyone to go there. I will be back when I need to purchase another vehicle. The atmosphere was friendly, all the workers were nice and friendly.

Report a concern   April 2, 2022 — Rated 10 out of 10 by A.P. Don Franklin Lexington Hyundai - Sales
What do you like about our products and services?

Friendliness and professionalism of everyone.

Report a concern   April 2, 2022 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick service

Report a concern   April 2, 2022 — Rated 10 out of 10 by V.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I worked with Dawn Dorton and she was a big help with making deal come together. Finance department was very efficient.


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