Don Franklin Lexington Hyundai
3440 Richmond Rd
Lexington
KY 40509
United States

Customer Testimonials

Report a concern   May 23, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!

Report a concern   May 23, 2026 — Rated 10 out of 10 by Cynthia Hatfield Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Very thorough and great customer service!!

Report a concern   May 23, 2026 — Rated 9 out of 10 by John Smither Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Style and great employees

Report a concern   May 22, 2026 — Rated 9 out of 10 by P.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service

Report a concern   May 22, 2026 — Rated 10 out of 10 by Paul Kauffman Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service!! Jim H and Tori were outstanding!!

Report a concern   May 22, 2026 — Rated 10 out of 10 by John Rasnick Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everyone is very nice and knowledgablrn

Report a concern   May 22, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service. Comfortable waiting area. Good service technicians.

Report a concern   May 22, 2026 — Rated 10 out of 10 by Kevin Weir Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Responsive staff and quality products

Report a concern   May 21, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Professional timely courteous

Report a concern   May 21, 2026 — Rated 10 out of 10 by P.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I appreciate and respect everyone at Don Franklin. Everyone is very kind, caring, helpful. When my Kona needs routine oil changes or I have any questions, I only go to Don Franklin. I call or go in person and I know we are always very easy relaxed patient with all questions and answers.
I appreciate Don Franklin

Report a concern   May 21, 2026 — Rated 10 out of 10 by Bonnie Arndt Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You replaced my car engine honoring the recall.

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I got floor liners and mud guards

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service department and Dan is great to work with!!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by E.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

On time. Very efficient. Feel like my Tucson is being well taken care of. Cost of service is reasonable.
Service center is clean and safe.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Abby Vansickle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I had a great experience getting my car serviced there. Very quick and efficient and Cody was very friendly and helpful.

Report a concern   May 20, 2026 — Rated 9 out of 10 by A.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Thank you so much for quick response

Report a concern   May 20, 2026 — Rated 10 out of 10 by Jerry Blair Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service and waiting are great!

Report a concern   May 18, 2026 — Rated 10 out of 10 by Buddy Cotton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s all Excellent

Report a concern   May 17, 2026 — Rated 10 out of 10 by T.G. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The professionalism
The quality
Quickness of the service
And the service manager was great.

Report a concern   May 16, 2026 — Rated 10 out of 10 by C.W.J. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Their attention to detail, and willingness to help.

Report a concern   May 16, 2026 — Rated 10 out of 10 by M.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department is awesome. They keep me updated on the work being performed.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Bulah Campbell Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was exceptionally nice and accommodating made our service call go smoothly.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Doug Guthrie Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My issues were resolved quickly

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

All professional and nice

Report a concern   May 16, 2026 — Rated 10 out of 10 by K.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The technician was competent and informative

Report a concern   May 16, 2026 — Rated 10 out of 10 by Edith Hamilton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service personal are honest and informative.

Report a concern   May 16, 2026 — Rated 10 out of 10 by A.A. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Employees and managers go the extra mile. They really try to work with you and we appreciate that. We recommend them.

Report a concern   May 16, 2026 — Rated 10 out of 10 by Mark Lucas Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Everything was great. Collin was absolutely wonderful

Report a concern   May 16, 2026 — Rated 10 out of 10 by T.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Communication

Report a concern   May 15, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything and the gentleman who took care of us was the best!! Thank you so much for your service


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