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Customer Testimonials
Prompt, courteous, professional
Service was easy to schedule
The car we bought is great. Our sales person, Chad was awesome! Very friendly, helpful, and answered all our questions.
Courteous, timely and affordable.
Good service 100%
My salesman did an outstanding job and was very honest about the vehicle he sold me and my wife. I have bought my last 6 cars there and the same salesman sold me my car. I will recommend him highly.
Everything
Everything has been stellar from purchase to service.
The service is outstanding.
I always get excellent service when I go there. Even if I’m early. And for a reasonable price as well.
So far my Hyundai seems very reliable. Service at don franklin is friendly and efficient.
Both are very good, and professional
quick easy to schedule and service prompt.
The staff was polite and welcoming. The service department seemed to run efficiently.
Very friendly and knowledgeable sales staff (Collin was great and sold me my car!, Jamal did a great job sending me information on cars before my visit and the test drive coordinator - can’t remember her name - was also very friendly)
I appreciated their willingness to work with my budget and financing too! And I love my new car!
Easy to make appointments which are usually done in a speedy manner
Customer service
Timely manner
Coupons
Facility
Service department is the best I’ve seen, customer service was top notch the moment I pulled up to the garage door
Great service personal in sales and service.
Courtesy and professionalism! Prices seem to be fair. Genesis, I am not a fan. Our family has bought and leased three vehicles from Don Franklin. I went to Genesis to look into purchasing a G70; no salesperson came to help or answer any questions. So when or if I buy, I will have one of the salespeople from Sonata/Ty Cobb get the sale. Don Franklin still has my business!
Great customer service
Easy to make appointment
Friendly service department
Quick service
Quality Service
The Salesman is phenomenal
Reliable and efficient
Friendly and dependable
The service manager was amazing, he helped solve a customer service issue with expertise, and the job was well done. I was speechless.
Excellent customer service
The staff was friendly and the showroom was awesome. Nobody was pushy or overly "salesman" acting.
Outstanding service