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Customer Testimonials
That don franklin has so many lots with a wide selection and best prices
I drive Hyundai’s and they are very reliable cars. And the service department is outstanding.
Prompt and honest service!
The service mamager at Genesis was super nice, helpful and accommodating. Got me right in for my appointment. I also had work to do while I waited and he made sure I had a quiet space to do it in
Great vehicle and beautiful showroom.
Professional and friendly.
We have 2 Hyundais one I traded in was 17 years old and never had a problem the service department is nice and clean and the personal is very friendly and prompt
They did great service on my car.
The staff was very professional and helpful love the car 🚗 lots have a nice variety of vehicles
My salesman’s Personal attention and level of knowledge.
Ben was knowledgeable and made the experience enjoyable. The purchase was a breeze and I was happy with my trade value as well as the price on the car I purchase. I’ve purchase several cars/trucks from multiple Don Franklin locations and the process is always efficient and easy.
Very good
I had a wonderful experience and would highly recommend sales consultant Stan and the manager James to anyone interested in purchasing a new or used vehicle.
Love the Hyundai Tucson’s, this is my second one and I wouldn’t buy another make of car! Simply love the cars features! And especially how it drives! The dealership was friendly and knowledgeable and not pushy! I would recommend them to everyone!
The people are willing to go above to promote the business that employs them. I prefer to talk to a human instead of a computer when I have issues with a car.
Employees were determined to fix the issue
Provided a temporary car
Ease of dealing with the company.
No pressure, and very knowledgeable.
Alexis is always very welcoming when I drop off my vehicle. The service was a software update. I was only there for 40 mins! Quick and easy!
I love the kindness and professionalism of the whole entire staff, every time I’m there!
Jamal sold me my 2019 Kona. When I get my oil changed, I visit Jamal in his office box and we sit, talk easy easy just like family. The service department is truly amazing. Their work on my kona is efficient and the best with never a problem. The ones working in the service department are also easy easy just like family. The ones in the scheduling department answering phones are the same, easy easy just like family.
I'm good easy easy to all of them also. Never a problem. I appreciate everyone at Don Franklin Hyundai Lexington. My kona and all these people are the best. I care and they care. Jesus cares
Everyone was polite and helpful. Waiting area was thoughtfully designed. Car was clean upon pick up.
Very fast and efficient
Both are great
Everybody is always nice and friendly
Very good idea
As I have just purchased my first Genesis, I can only address the reputation of the product and services. The GV 70 Advanced package is highly rated online. The fact that Genesis shares the same warranty as Hyundai was a significant factor. Top marks for Sales Rep Kanon Bennett.
Not pushy, very informative
They did a Great Job
Outstanding customer service and sales rep in Jamal.
Professional friendly staff Quick service and easy making an appointment
The best ever