- Phone: (859) 263-5020
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Customer Testimonials
Dan was very professional and great to work with from start to finish!
Great service department!
Great and fast service!
Collin knows his stuff. Very informative, had a lot of patience and not one bit pushy! Great salesman! Highly recommend!
Very thorough and great customer service!!
Style and great employees
Service
Excellent customer service!! Jim H and Tori were outstanding!!
Everyone is very nice and knowledgablrn
Good service. Comfortable waiting area. Good service technicians.
Responsive staff and quality products
Professional timely courteous
I appreciate and respect everyone at Don Franklin. Everyone is very kind, caring, helpful. When my Kona needs routine oil changes or I have any questions, I only go to Don Franklin. I call or go in person and I know we are always very easy relaxed patient with all questions and answers.
I appreciate Don Franklin
You replaced my car engine honoring the recall.
I got floor liners and mud guards
Great service department and Dan is great to work with!!!
On time. Very efficient. Feel like my Tucson is being well taken care of. Cost of service is reasonable.
Service center is clean and safe.
I had a great experience getting my car serviced there. Very quick and efficient and Cody was very friendly and helpful.
Thank you so much for quick response
The service and waiting are great!
It’s all Excellent
The professionalism
The quality
Quickness of the service
And the service manager was great.
Their attention to detail, and willingness to help.
Service department is awesome. They keep me updated on the work being performed.
Dan was exceptionally nice and accommodating made our service call go smoothly.
My issues were resolved quickly
All professional and nice
The technician was competent and informative
The service personal are honest and informative.
I have driven Buicks most of my entire life and I prefer them above all others. I have my Jeep serviced, I bought it from Don Franklin Ford in Columbia, at the dealership in Somerset and have had nothing but great experience with the people in the service department there.