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Customer Testimonials
Convenience and friendliness of the staff.
The products are high quality. The people are very friendly and very helpful.
I have owned several Hyundai vehicles over past yesrs…A Genesis & A Tucson were purchased & then a Tucson Limited & aTucson Convenience were leased through Don Franklin. Hyundai service has always been great. The salesperson I have delt with at Don Franklin ( for both leases ) was Mr. Ty Cobb. His sales experience & knowledge has been exemplary in finding exactly what met my needs at the time. When my sister was visiting recently, I brought her in to meet Ty & he helped her with a lease, as well! So, again, thanks, so much. Needless to say, I will continue to recommend Ty & Don Franklin in the future.
Good service and employees.
Friendly service. Reasonable prices. Quality work.
Convenient, comfortable setting, friendly staff and they always keep you up to what’s going on with your vehicle.
You most of the time do good work but when
Excellent
Don Franklin's Service Department is top quality and very thorough. My wait time was minimal and the problem was cleared up quickly.
great service an price
It's a nice vehicle!
Really liked our salesman Collin O’Connell. We had previously owned 2 Sonatas in the past and was happy with them. We are expecting a good vehicle this time. Also, the warranty and service guarantee is a very important thing.
Style of vehicles; warranty; more options for less money than other brands.
I was able to get everything handled with no problems. I'll just have to come back when they get one part in.
The group is incredibly efficient ! Like a well oiled machine, lol
Convenient Location
Clean facility
Knowledgeable staff
The product is wonderful. The service was wonderful. Darryl Bond helped me out tremendously. He did an excellent job of finding me the vehicle that I wanted thanks.
Courtesy and prompt
Dan was super helpful.
Service was great. Quick and detailed.
Hyundai palisade that I bought I love it! Smooth quiet ride
Great people!
Always treated me and my family with the best service!
Great customer service!!. Really like the G70.
Friendly staff, competitive price and they leave the car looking same as when you dropped it off. I love that I can trust they know how to work on my car as a certified Hyundai mechanic.
Helpful and friendly.
Timely and friendly communication about the health of my 2023 Genesis G90. The service writer listen to all my concerns about my issues that brought me to the service department. Coincidentally, the problem(s) I experienced doesn’t always show up when in the service bay. The service writer still went beyond norm to ensure my concerns are documented as I observed and notes it in a way to make ensure the person conducting the analysis and/or service work, can accurately identify and fix my vehicle. They don’t hesitate to call me for additional information as needed. Thanks
Great atmosphere and clear communications on what was going to happen to my car and how long.
First off, I love my car! Secondly, I feel like I made several new friends. The level of service I receive anytime I'm here is impeccable. 1000% recommend!
Very professional. They do a good job.
Dan and his department was professional and courteous. He actually listen and he and his team made it happen. Dan is excellent and we were blessed he was there to make our visit successful.