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Customer Testimonials
Service associates friendly and helpful. Comfortable waiting area.
Your sales team was very helpful and understanding, especially when I brought back the first car because t wanted the hrbrid version. A special tanks to James, Collin, Taylor and Olivia!
Everyone we talked to was personable, we didn't feel pressured, but they worked quickly because we were on a ticking clock to get a new car. Chad, Trevor, Misty, Marcus and others took great care of us and helped us through the process. I am so excited to own the first new car I've ever had!
Great people and service
Circus were great so was the agent who helped me, showed me my options and help me make my decision. All the employees was nice and friendly
Everyone in the service department is so nice! Getting my oil changed didn’t take too long and the waiting room is very nice.
I was able to get an appointment quickly and it was an easy fix that they didn’t charge me for! Good communication.
First class
Great Service and Honest!
Fast, friendly, reliable service
The service was great, the sales people really listen and do their best to meet your needs throughout the whole process. As a first time car buyer I was a little nervous but Collin definitely went beyond my expectations and didn’t make me feel uncomfortable in the slightest, and answered all of my questions throughout the process!
Conner was amazing to deal with and the whole process was smooth and not pushy. It was quick compared to other times I've purchased, and everyone was very helpful and easy to understand.
Prompt, professional service.
Service department was awesome... super friendly and fast......great facilities as well!
Everyone was so nice!!
I am incredibly impressed with the service I received this past Monday. I went in thinking I was there on the scheduled day and time but I was mistaken. They couldn't find me on the schedule but didn't bat eye. They serviced my car and I was out in an hour.
It was afterwards that I realized my mistake.
I have never received such gracious service!
Easy to schedule an appointment around my schedule.
Great Service, comfortable waiting area.
The customer care service team was excellent in getting the work done on my vehicle
Amazing service
Oil change pricy
Very friendly service and definitely family oriented Ty Cobb did an Amazing job!
Personable and very helpful customer service
Excellent all around. Jamal was awesome!
We like Collin
Communication with the dealership with their recommendations.
Quick friendly service.
Dan Tolson was very considerate and help not only for this service appointment but a month or so ago working with us on a cracked windshield.
The routine service was finished in a little over 1 hour and I was on my way.
Thanks also to Carter Wilkinson for his assistance as I asked about another vehicle.
We always professional service at DonFranklin Genesis.
Ed Last name removed
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GREAT SERVICE TEAM!