Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by Judith Ruberg Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very courteous and professional.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Provides pick up and drop off for service forcustomers

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You guys always treat me good.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Frank Frank Gibson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service great vechlie

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s affordable, friendly service

Report a concern   February 18, 2026 — Rated 10 out of 10 by Charles Andrews Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courteous and friendly service!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Joseph Nobles Don Franklin CDJRF Sales Department
What do you like about our products and services?

Ram is a great product and the dealer was very helpful and knowledgeable

Report a concern   February 18, 2026 — Rated 10 out of 10 by Lisa Mitchell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is top notch. They go above and beyond for their customers!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Marilyn Bell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales representatives are kind and courtesy. They will go above and beyond to assist you with a vehicle.

Report a concern   February 18, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very friendly helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service employee greeted me as soon as I came in and told me where everything was while I waited. When oil change was completed he checked me out. Excellent service!!

Report a concern   February 18, 2026 — Rated 10 out of 10 by Carol Wade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are always eager to help. When my car breaks down usually Tony helps me. He gets it back to the shop and it is fixed as soon as it can get fixed. All the employees there are great.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Liz Shannon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to make appointment and in and out quickly!

Report a concern   February 18, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very clean facility and the staff were very helpful and courteous

Report a concern   February 18, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly personnel

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly employees

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jordan Stivers Don Franklin CDJRF Sales Department
What do you like about our products and services?

First time car buyer, I was very anxious but Colleen made it such a smooth process. She walked me through every step and was very informative!

Report a concern   February 17, 2026 — Rated 10 out of 10 by A.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is always top tier

Report a concern   February 16, 2026 — Rated 10 out of 10 by William Prather Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenience professional service.

Report a concern   February 16, 2026 — Rated 10 out of 10 by Barbara Simpson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always been treated with courtesy and respect ! Always ask before they do anything to my vehicle !

Report a concern   February 16, 2026 — Rated 10 out of 10 by Jarrod Dawes Don Franklin CDJRF Sales Department
What do you like about our products and services?

I think yall go above and beyond. Every dealership I’ve visited has been helpful, friendly, easy to work with, and kind.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Teressa Adams Don Franklin CDJRF Sales Department
What do you like about our products and services?

Wide selection of vehicles. There is a dealership near me. They are willing to work with you.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Edward Kress Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was quick and reasonable

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always helpful no matter why we are in your dealership

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Gavin was great! He was knowledgeable and helpful!

Report a concern   February 14, 2026 — Rated 10 out of 10 by Danny Offutt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Jacob in service was very helpful and friendly did a great job!

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service

Report a concern   February 13, 2026 — Rated 9 out of 10 by D.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

This is the 5th vehicle we have purchased from Don Franklin, we have been satisfied with everyone involved in the buying and service needs process.

Report a concern   February 13, 2026 — Rated 10 out of 10 by Tinna Dilts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly clean and i like the text reminder and they keep records on what your car needs done

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff, especially Tony, is always very helpful and kind. I am always well taken care of. After Nissan agreed to buy back my vehicle, the only reason I decided to stay with Nissan was because of the service staff.


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