Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department staff are all so polite, courteous, and helpful. They are never pushy or trying to just get your money.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Lori Miller Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

ALEX was extremely helpful and professional.
He went the extra mile to give feedback on the status of the vehicle.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Cheryl Kidd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They got me in quick and had my car fixed by the next day! And got me into a rental while it was being worked on!

Report a concern   April 2, 2026 — Rated 10 out of 10 by John Kalenak Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Appreciate the great customer service and professionalism all the employees demonstrate!

Report a concern   April 2, 2026 — Rated 9 out of 10 by D.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

They were helpful

Report a concern   April 2, 2026 — Rated 10 out of 10 by Christopher Hughes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service department

Report a concern   April 2, 2026 — Rated 10 out of 10 by Celeste Logsdon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and knowledgeable service people.

Report a concern   April 2, 2026 — Rated 10 out of 10 by L.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The sales team did everything they could to earn our business.

Report a concern   April 1, 2026 — Rated 10 out of 10 by James Brink Don Franklin CDJRF Sales Department
What do you like about our products and services?

All of your dealerships treat me like family. It’s always a pleasure to do business there!

Report a concern   March 30, 2026 — Rated 10 out of 10 by James Felts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Frontier #1 .Professional and friendly service department.

Report a concern   March 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people and Nissan

Report a concern   March 29, 2026 — Rated 10 out of 10 by K.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was outstanding. Very friendly and knowledgeable staff. Really wish I had got the guys name that helped me because he went above and beyond not just explaining but showing me how to resolve the issue.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Gaudet Don Franklin CDJRF Sales Department
What do you like about our products and services?

I found exactly what I was looking for. My sales person Tyler and the whole team made this process easy..

Report a concern   March 28, 2026 — Rated 10 out of 10 by T.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   March 28, 2026 — Rated 10 out of 10 by Donna King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love my Nissan Rogue and
Customer Service was excellent.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen Owens, Dawson and Cody are TERRIFIC!! Have always had exceptional service with Don Franklin and Nissan products.

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prices are reasonable. At least the work I’ve had done on my vehicle so far has been.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

service guys were great, and service was fast.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Eric Kerns Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like Tony. He gives excellent foot, & back massages when you pickup your vehicle.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Vanessa Poynter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful and knowledgeable service employees! Always so accommodating with fast reliable service!

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Being on time with service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service as always

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process of purchasing a new vehicle can be very stressful but I was treated fairly and with kindness as well as respect. Thank you!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Larold Gosser Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly people to do business with. They went out of their way to answer all questions.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Service Department

Report a concern   March 27, 2026 — Rated 10 out of 10 by Laura Gooden Don Franklin CDJRF Sales Department
What do you like about our products and services?

Made buying a car simple, with ease!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Steve Bennett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service, yet professional !

Report a concern   March 27, 2026 — Rated 10 out of 10 by Ann Mcleod Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always been treated professionally and with extreme courtesy. The service department gets my car in and out in a timely manner and I have confidence in their ability to safely preform the service need on my auto.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Douglas Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Timeliness and dependability of service and repair work. The cost is usually reasonable for the service and repairs performed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Mary Diamond Don Franklin CDJRF Sales Department
What do you like about our products and services?

They do everything to make buying a car fast and easy. They also try to accommodate everything you need to make the car just what you wanted. I really loved Colleen Owes!


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