Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   October 23, 2026 — Rated 10 out of 10 by Jarrod Sumner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the fact that I can have my truck serviced here in town…

Report a concern   October 23, 2026 — Rated 10 out of 10 by David Gibson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly service

Report a concern   October 23, 2026 — Rated 10 out of 10 by Lonnie Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super friendly. Excellent service before, during and after the sale. Competitive prices and a really down home feeling.

Report a concern   October 23, 2026 — Rated 10 out of 10 by Teresa Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have owned Nissan for 45 years. They are excellent vehicles and I have less maintenance and usually long mileage out of Nissan products. I have always gotten 300,000 miles out of every Nissan I have owned. Great product

Report a concern   October 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service ! Nice employees

Report a concern   October 23, 2026 — Rated 10 out of 10 by B.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and easy to deal with guys

Report a concern   October 23, 2026 — Rated 10 out of 10 by Kimberly Walker Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony and Mike were very helpful when we had a problem with our Altima. They worked all day and made things right. Much appreciated!

Report a concern   October 22, 2026 — Rated 10 out of 10 by Rodney Vanschoyck Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always respectful and always helpful. Friendly staff and always go above and beyond!

Report a concern   October 21, 2026 — Rated 10 out of 10 by Jennifer Bryant Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen Owens is amazing and went above and beyond for me! She took a whole year to help me buy a vehicle that I finally decided on and I can’t thank her enough for everything she did for me! She is amazing and deserves a raise!

Report a concern   October 21, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always friendly and service is super

Report a concern   October 21, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Dependable, friendly, timely

Report a concern   October 21, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff was very friendly and helpful. They saved me money by letting me know the problem I thought I needed to fix was actually something else.

Report a concern   October 21, 2026 — Rated 10 out of 10 by Fransis Garland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They was very nice explaining how to use this product .

Report a concern   October 21, 2026 — Rated 10 out of 10 by Lisa Collins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my new Rogue and the service department is top notch!

Report a concern   October 21, 2026 — Rated 10 out of 10 by E.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Excellent service and excellent knowledge relayed to me about different vehicles

Report a concern   October 21, 2026 — Rated 10 out of 10 by Shelly Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was done in adequate timely manner and service personnel behind the counter was very nice not rude or pushy with any other service.

Report a concern   October 17, 2026 — Rated 10 out of 10 by Doug Harrison Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

OUT STANDING

Report a concern   October 17, 2026 — Rated 10 out of 10 by Nicolas Martinez Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are so good

Report a concern   October 16, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good customer service and communication from Trey

Report a concern   October 16, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   October 15, 2026 — Rated 10 out of 10 by Heith Coleman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was very polite and helpful.

Report a concern   October 15, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is always nice and helpful

Report a concern   October 15, 2026 — Rated 10 out of 10 by E.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people are great

Report a concern   October 15, 2026 — Rated 10 out of 10 by Robyn Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff is always so very friendly and helpful! Always a pleasant experience at Nissisn location

Report a concern   October 15, 2026 — Rated 10 out of 10 by K.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service advisor Lyle is helpful and knowledgeable. He always follows up and does what he tells us he is going to do. Everyone there is professional and efficient.
They are the best!

Report a concern   October 14, 2026 — Rated 10 out of 10 by D.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love my Nissan Kicks.it rides great and I get great gas mileage. The service was great on the recall work I had done. Everyone was friendly and professional.

Report a concern   October 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Rather new owner of my first Nissan purchase. It has been a great experience with purchasing and my first scheduled servicing. Professional staff all around!

Report a concern   October 14, 2026 — Rated 10 out of 10 by Kimberly Casada Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Work done in a timely manner, explains things to help me understand, friendly, efficient.

Report a concern   October 14, 2026 — Rated 10 out of 10 by John Conley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

All service writers are top notch and always willing to help!!

Report a concern   October 14, 2026 — Rated 10 out of 10 by Tricia Nitz Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It’s always friendly people and they do amazing work


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