Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   March 15, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and fast

Report a concern   March 14, 2026 — Rated 10 out of 10 by W.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan is the best!

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a recall on my 2Phone number removed dually and they ordered and installed part in a timely manner.

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.A.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Representative

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is amazing! He got us in and a timely manner

Report a concern   March 13, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was very friendly ! I appreciate the kindness and them being so helpful. Definitely be back

Report a concern   March 13, 2026 — Rated 10 out of 10 by Courtney Bingham Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice and accommodating

Report a concern   March 13, 2026 — Rated 10 out of 10 by John Mcpheron Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendliness, keeping me informed during my mechanical work and very nice to deal with

Report a concern   March 13, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service technicians and staff. I would highly recommend Don Franklin Crystal Jeep

Report a concern   March 13, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Scheduling the appointment was easy and working with service team on arrival was very helpful.

Report a concern   March 13, 2026 — Rated 9 out of 10 by C.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like that they really tried hard to get the right vehicle for me. But I gave a price range that works for me. Now it is double the price than I intend to spend. Also I gave them a price range for my car payment and they went way over that. Now I'm stuck in to it .

Report a concern   March 12, 2026 — Rated 10 out of 10 by Philip Permenter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cost effective.

Report a concern   March 12, 2026 — Rated 10 out of 10 by John Forsyth Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Flexible and reliably professional
I would not take my vehicle anywhere else to get serviced or repaired

EXCELLENT-HIGHLY RECOMMENDED!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Kimberly Lariviere Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They were great and reasonable.

Report a concern   March 10, 2026 — Rated 9 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick service competent and professional

Report a concern   March 9, 2026 — Rated 10 out of 10 by J.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and polite and very efficient also good quality work

Report a concern   March 9, 2026 — Rated 10 out of 10 by Chet Chambers Don Franklin CDJRF Sales Department
What do you like about our products and services?

Mike and Niki were very helpful and low pressure. It made us want to buy from them specifically instead of going elsewhere. We felt we could trust them.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Joseph Ryan Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly staff and very helpful sales people

Report a concern   March 9, 2026 — Rated 10 out of 10 by Allyson Ross Don Franklin CDJRF Sales Department
What do you like about our products and services?

What is great about Don Franklin Group? The people. I am a returning customer and I have always been made to feel like I’m part of the family at any of the dealerships. You just do not find that very often. I will always be a loyal customer.

Report a concern   March 9, 2026 — Rated 10 out of 10 by Della Ridner Don Franklin CDJRF Sales Department
What do you like about our products and services?

friendly service took time to show me the cars went over. about the cars? And found me a deal in my price range.

Report a concern   March 8, 2026 — Rated 10 out of 10 by J.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Had a couple of recalls done

Report a concern   March 7, 2026 — Rated 10 out of 10 by S.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everyone is so friendly, professional, and goes above and beyond to assist the needs of customers

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and good work and politeness

Report a concern   March 6, 2026 — Rated 10 out of 10 by Jenifer Leach Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, efficient, and kind.

Report a concern   March 6, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department needs better employees that actually love their job.

Report a concern   March 6, 2026 — Rated 10 out of 10 by L.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people

Report a concern   March 6, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The guys were friendly and helpful.

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick friendly service

Report a concern   March 6, 2026 — Rated 10 out of 10 by Patricia Kirby Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my Nissan truck frontier. Your employees are so exceptional. They are so kind when I have an automotive need. Thanks

Report a concern   March 6, 2026 — Rated 10 out of 10 by Terry Baker Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They took me right in, replaced my dash board cover perfectly. In addition, I appreciate the GoodWill program that was establish for dodge owners who rams were out of warranty to replace the wrinkle cover on a 60/40 split payment. As always the guys did an outstanding job.


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