Customer Testimonials
The sevice manager is very well knowledgeable about all issues and concerns with anything ive asked about. Great group of young men doing an outstanding job
I can not give an opinion on your products or your service. I can tell you Ben was very kind and was able to explain things. If he was not sure of the answer he inquired with another sales rep and got the answer. Ben was very easy to talk to and not overly pushy as some sales rep can be. Over aggressive sales people, I do not like.
Was very well taken care of from the start to the Finish. They answered all my questions very professional.
Service is excellent and all staff are very friendly.
This is the second vehicle that I have purchased from Don Franklin, one at the Kia lot and then the Nissan lot and I am thoroughly impressed and enjoyed every moment of the buying experience. I would recommend any of the car lots here in Somerset to a friend or family and have actually done that and they purchased cars so keep up the good work and Conner did an excellent job. He was great to work with.
Your service specialists do an excellent job upholding the company's image, even when Mechanics come up short in meeting g expectations.
Get me in on appointment time and very nice
Easy peasy
Great customer service
Always the most friendly reps who are willing to explain in detail anything going on. Service is consistently top notch as well.
Lamar and everyone is amazing!
Good customer service
Friendly service.
I am a fan of the Nissan brand. Last 3 new vehicles have been Nissan and I'll probably never buy another brand. Don Franklin and the previous Don Marshall dealerships have done nothing but help me through the buying experience each of the 3 times. I would like to especially thank Connor Brumley for being my salesman on my last 2 new car purchases, he did a great job and he will be my salesman on my next purchase, so long as he is at Don Franklin Nissan.
They answer my question. They do a great job!
Everyone was.very friendly and service was fast!
Great service people
Do what you will say you will do and make it as convenient of the customer as possible
Everyone is very nice and friendly
Our appointment was for 10 they got us right in and friendly and helpful employees
I always have a good experience at Don Franklin Nissan. You get exceptional customer service and trusted expertise. That’s how you keep a car going year after year.
Nice truck. Kristion wasnt pushy and made it happen. Dealership office was hot though.
Friendly and professional every time
Jacob was very knowledgeable, patient and kind. He helped us resolve an issue we had been having with our truck for a year and half.
Friendly and informative staff
I like everything about Nissan the service department is really good to work with. Tony is very good person to talk to he is very knowledgeable of his job and explains everything about your vehicle
Timely work and great communication
Quick and easy
Lyle Morton needs to be running the entire service department
The service was prompt and attentive. No push for extra services. Noted the air filter needed changed and was approved. Pricing was very good as well.