Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   June 12, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional service in a timely manner, as usual. Everyone is friendly and helpful. The waiting area is comfortable.

Report a concern   June 12, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

ability to make appointments, prompt courteous service, convenient locaion

Report a concern   June 11, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service

Report a concern   June 11, 2026 — Rated 9 out of 10 by Jarrod Withers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff was incredibly friendly and didn’t talk down to me. Being a person who knows very little about how my car works, it was helpful and appreciated. I never had a doubt about the quality of the work, but having the details explained well is going above and beyond.

Report a concern   June 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt and Friendly service

Report a concern   June 10, 2026 — Rated 10 out of 10 by S.F. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The quality of your cars and the way they drive.

Report a concern   June 10, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I just dropped my truck and they called when it was completed. Super simple and easy to work with.

Report a concern   June 10, 2026 — Rated 10 out of 10 by Bethel Watkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice friendly service

Report a concern   June 10, 2026 — Rated 10 out of 10 by Joannie Mills Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast appt. Friendly staff

Report a concern   June 10, 2026 — Rated 10 out of 10 by Mark Gentry Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had to visit Don Franklin CDRJ when the battery failed on my 2024 Ram 2500 6.4. I was visiting from South Carolina and was in a hurry - they got me right in, identified the problem, offered me an OEM solution which was great but expensive and then offered a less expensive alternative. In and out in no time. I’d like to thank the Service Manager Nathan and my advisor (I believe his name was Jacob). I wish more dealers were like this one. Thanks to all.

Report a concern   June 10, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

not been involved long enough to know

Report a concern   June 9, 2026 — Rated 10 out of 10 by K.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I appreciate that you guys were so quick to find out the issue.

Report a concern   June 9, 2026 — Rated 10 out of 10 by P.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Zeke Turner was was very helpful and easy to work with. I had a car delivered to North Carolina, and it was as advertised.

Report a concern   June 9, 2026 — Rated 10 out of 10 by Jerry Young Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenience

Report a concern   June 8, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The people who work on my vehicle are excellent especially the guys who check us in and oversee the maintenance process.

Report a concern   June 7, 2026 — Rated 10 out of 10 by Joseph Decker Don Franklin CDJRF Sales Department
What do you like about our products and services?

Top of the line products and friendly professional services

Report a concern   June 5, 2026 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My Nissan Altima has been virtually trouble free since I bought it new in 2018
The service department has been quick and attentive.

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Helpful staff

Report a concern   June 5, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

On time

Report a concern   June 5, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always kind and helpful

Report a concern   June 5, 2026 — Rated 10 out of 10 by B.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Can get an appointment a appointment fast,and they r very nice

Report a concern   June 5, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff friendly and helpful

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

It was no pressure. Mark listened and did not try to sell up , very comfortable atmosphere.

Report a concern   June 5, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I called at the last minute needing an oil change. The team was able to get me in quickly! Everyone is always so helpful and friendly.

Report a concern   June 5, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is nice and very helpful.Always get the job done on my vehicle in a good time.

Report a concern   June 5, 2026 — Rated 10 out of 10 by Sierra Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick, friendly, and always efficient

Report a concern   June 5, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

fast service

Report a concern   June 5, 2026 — Rated 10 out of 10 by Jay Mc Shurley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I dropped a vehcile off which was leaking fluid. After a quick inspection it was determined that the oil filter was loose. The repair was made quickly along with other recommended servicing on the same date. I am pleased with everything.

Report a concern   June 4, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt, efficient service. Lyle Morton was a professional, courteous and knowledgeable service manager.

Report a concern   June 4, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No problem done as quickly as possible.


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