Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 14, 2026 — Rated 10 out of 10 by Darla King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your amazing staff really worked hard for me Andrew and Devin great guys tyvm

Report a concern   August 14, 2026 — Rated 10 out of 10 by S.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything! People constantly trying to help. Our sales lady Nikki was so nice and easy to deal with. The whole experience was amazing!

Report a concern   August 14, 2026 — Rated 10 out of 10 by Elisa Ball Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Products are always good in the service is excellent

Report a concern   August 14, 2026 — Rated 10 out of 10 by P.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service center was great and the wait time on my trans service was less time than i thought, great job, very satisfied.

Report a concern   August 14, 2026 — Rated 10 out of 10 by M.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Nice people

Report a concern   August 14, 2026 — Rated 10 out of 10 by Barry Carrier Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like the service that we get 10

Report a concern   August 13, 2026 — Rated 10 out of 10 by Gary Athon Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was excellent. The technician was very attentive with the problem on my 2Phone number removed Ram and was able to resolve it.
The customer representative was also very much interested in getting the problem solved .
It was a pleasant experience.
Thanks
Gary Athon

Report a concern   August 12, 2026 — Rated 10 out of 10 by Lori Price Don Franklin CDJRF Sales Department
What do you like about our products and services?

I am a long time Nissan owner. Love all the vehicles I have had. I always get good attention and service!!

Report a concern   August 11, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient in getting the service needed done.

Report a concern   August 11, 2026 — Rated 10 out of 10 by Jermey Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy fast reliable service, very helpful friendly and informative

Report a concern   August 11, 2026 — Rated 9 out of 10 by Perri Friend Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly atmosphere and your trust worth

Report a concern   August 11, 2026 — Rated 10 out of 10 by Larry Leece Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly Dies great work. Waiting area is very nice Some places are terrible

Report a concern   August 11, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Team is awesome. The guys at nissan go above and beyond when it comes to customer service. Everyone was very friendly and every manager there talked to me for a few minutes even if it was just friendly conversation. I will definitely be back for my next purchase!

Report a concern   August 11, 2026 — Rated 10 out of 10 by D.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I’ve been a customer of Don Franklin for many years. I keep coming back!!!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Sam Wilson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve been a customer for many years and Don Franklin has taken great care of my family vehicles. Nathan, your service manager, Lyle, your service advisor, all the technicians and parts folks are first class. The follow-ups after services are really special and I’m thankful for that. I recommend anyone with a service or parts need to give you a call.

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It as a very pleasant experience

Report a concern   August 10, 2026 — Rated 10 out of 10 by Brandi Grant Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They always get my car in and serviced quick.

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.F. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Gave me a fair trade in and easy to work with. Only complaint would be your detailing dept. They were cleaning it as I got there, the inside was still full of dirt and sand, then they took it back to clean it again and nothing changed except they cleaned the outside again and finally got the trash out of the truck bed. It took me 3 hours to get the inside clean after 2 attempts by them. Sales team was great though. I believe I worked with Gavin Steele, I would recommend him to anyone, great guy to deal with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service. Timely schedule.

Report a concern   August 10, 2026 — Rated 10 out of 10 by F.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

very professional, and personal too !
felt like they really cared about the issues i was having with my car.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Rick Herrin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service, excellent mechanics, always friendly and helpful. Thank you

Report a concern   August 10, 2026 — Rated 9 out of 10 by A.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

It was fast and efficient friendly sales person would buy from them again!!!

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Has been easy to schedule and had no problem

Report a concern   August 10, 2026 — Rated 10 out of 10 by Bryan Franklin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lyle is one of the best service advisors I have ever dealt with, and I have plenty of them!

Report a concern   August 10, 2026 — Rated 9 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good products! Service, I trust these guys, they have gained my confidence! I suppose they check each other! I don’t think I will be coming out of the garage with oil plug loose or loose lug nuts! Some guys don’t know nothing about autos like I don’t know nothing about computers. I been changing my own oil scince I had my 1951 ford! These electric cars SUCK! I’m Done!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Kevin Curtis Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman followed through with me for a few months until I made the purchase. That doesn’t happen nowadays, no matter what business you are dealing with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick service

Report a concern   August 10, 2026 — Rated 10 out of 10 by M.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, helpful and answers all my questions

Report a concern   August 10, 2026 — Rated 10 out of 10 by Teresa Faust Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service


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