Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick oil change
Very thorough check of all fluids wipers tires etc

Report a concern   January 29, 2026 — Rated 10 out of 10 by Doug Muse Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We have always had good service and reasonable amount of wait times for the services we have had performed. The staff are always helpful and not pushy trying too sell more service than needed.

Report a concern   January 28, 2026 — Rated 10 out of 10 by B.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Sales staff here are the best, very helpful, not pushy and will work hard to find exactly the best fit for their customers!

Report a concern   January 26, 2026 — Rated 10 out of 10 by J.O. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The service was great. I appreciate Mr. Webb doing his best to find what we was looking for.

Report a concern   January 25, 2026 — Rated 9 out of 10 by K.N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service was great, specifically Tony Soto. He went out of his way to make my experience a pleasant one. He has great customer service skills.

Report a concern   January 24, 2026 — Rated 10 out of 10 by Cynthia Jasper Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I brought my 2015 Jeep Wrangler in for an oil change, and to check the brakes. They found that I needed new brake pads and replacement of a rotor! Thank you Lamar for excellent service and checking on things thoroughly! Jeep is running great now!!!

Report a concern   January 23, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very nice and polite there. Helpful too.

Report a concern   January 23, 2026 — Rated 10 out of 10 by H.S.I. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and friendly

Report a concern   January 23, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony’s always helpful and friendly

Report a concern   January 23, 2026 — Rated 10 out of 10 by William Dick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast professional service, very knowledgeable staff & mechanics

Report a concern   January 22, 2026 — Rated 9 out of 10 by Anita Dupps-Hart Don Franklin CDJRF Sales Department
What do you like about our products and services?

Always courteous

Report a concern   January 21, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

No problems

Report a concern   January 21, 2026 — Rated 10 out of 10 by Donald Singer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your facility is consumer friendly with drinks and seating not near the noisy service area. The Service Advisor told us where the restrooms and lounge areas were located and said he would come get us when they were completed. Our vehicle was pulled into a covered area allowing us to exit safely regardless of the weather conditions. All areas were very clean and facility signage well displayed.

Report a concern   January 21, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Speed and dependability

Report a concern   January 21, 2026 — Rated 10 out of 10 by Laura Gurleve Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Niki has been great to work with and the customer service has been great!

Report a concern   January 21, 2026 — Rated 9 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service!! Friendly and very professional

Report a concern   January 21, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly customer service.

Report a concern   January 21, 2026 — Rated 10 out of 10 by Donald Mcginnis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The promptness of getting an appointment and the actual service of my vehicle

Report a concern   January 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Vehicles, service department & Jeremiah Perkins in sales

Report a concern   January 21, 2026 — Rated 10 out of 10 by Darrion Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great staff!

Report a concern   January 20, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Professional people

Report a concern   January 20, 2026 — Rated 10 out of 10 by Sonya Begley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service department is wonderful! Work is completed quickly and correctly. It’s easy to get an appointment that works with my schedule.

Report a concern   January 20, 2026 — Rated 10 out of 10 by John Friend Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer service. Easy to purchase our vehicles. Robin Jones is the best!

Report a concern   January 20, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick friendly service.

Report a concern   January 20, 2026 — Rated 10 out of 10 by K.R. Don Franklin CDJRF Sales Department
What do you like about our products and services?

We loved the price you gave us and taking our check with no questions asked. I’ve already recommended your dealership to someone! We were very impressed with everything from the phone call to see if the truck was still available to the end of the deal! Keep up the good work!!

Report a concern   January 19, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always liked Nissan vehicles. I actually owned two different Altima’s over the years. Colleen was amazing.

Report a concern   January 15, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service writer was very good and personable.

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super fast service in the Jeep service department

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

Report a concern   January 14, 2026 — Rated 10 out of 10 by Kenneth Irwin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service. Was a very upfront transaction for an out of state customer.


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