Customer Testimonials
Customer service
Kyle Wethington was so helpful and kind when I returned my lease. It made it an easy and seamless process. When my husband is ready for a new Ram we will be returning to him.
Good customer service from each staff that I encounter.
The service department worker offered a suggestion of what he’d do if my car was his, and that is to get new tires by the next oil change. I appreciated the personal suggestion, and not just a sales pitch.
Courtesy, convenience
I love the murano
Friendly, knowledgeable service department that made me feel valued.
Prompt, efficient service with knowledgeable staff who make me feel valued.
I dread (more than a toothache) trading vehicles. But this experience with Franklin Nissan in Somerset has been so stress free.
Zeke was beyond helpful, no pressure and extra patient with all my questions.
Michael looked for best interest options and Cody had my paperwork (all 20 pages (😂) fixed and ready to sign in a short period of time.
Cannot say enough good things about the great Customer Service at Don Franklin Nissan Somerset.
Very friendly team, and good services.
I am not happy that my 2026 Rouge is already needing tires. After purchasing a new car you do not expect to have to put tires on it after only 25,000 miles. I think this should be address at the corporate level.
Excellent service department. Very professional and always on time. Very satisfied.
Professionalism!!
Salesman was great to work with and service department (especially Tony) has been very helpful.
My sales manager was fantastic
Getting my recall checked quickly
Everyone is very nice that held me
Like all the people that work there and all the nice things that they do for us
Easy drop off vehicle always ready for pick up when I return
Great friendly service
You was fast getting my ride back to me
The process was made very easy and everyone was very helpful!
U
Satisfied
My requests
Tony always take great care of us. Explains everything perfectly.
Great staff.
the service guys are very kind and efficient 10/10
Priced fare and friendly
like Nissans, good service at competitive price, friendly employees
Great people that do a great job.
It was quick and easy and they took care of everything I needed to do. I just needed the okay.
Friendly, helpful and answers all my questions