Customer Testimonials
What is great about Don Franklin Group? The people. I am a returning customer and I have always been made to feel like I’m part of the family at any of the dealerships. You just do not find that very often. I will always be a loyal customer.
friendly service took time to show me the cars went over. about the cars? And found me a deal in my price range.
Had a couple of recalls done
Everyone is so friendly, professional, and goes above and beyond to assist the needs of customers
Fast and good work and politeness
Fast, efficient, and kind.
Service department needs better employees that actually love their job.
The people
The guys were friendly and helpful.
Quick friendly service
Love my Nissan truck frontier. Your employees are so exceptional. They are so kind when I have an automotive need. Thanks
They took me right in, replaced my dash board cover perfectly. In addition, I appreciate the GoodWill program that was establish for dodge owners who rams were out of warranty to replace the wrinkle cover on a 60/40 split payment. As always the guys did an outstanding job.
Friendly
I have known Eddie for about 40 years and I started buying cars from when he had the original store in Columbia. from the humble beginnings until now Don Franklin is the place to buy a vehicle from and the only place to have it serviced
Kevin Stewart
They are reliable
You have good service personal and they listen to your concerns
Friendly and respectful and always very helpful
Job well done
They done the best they could on my car and now they are going to get it figured out and fix the problem otherwise everything was a very good experience it wasn't there fault
No waiting
Friendly, knowledgeable, pleasant experience
Zeke was a good sales guy.
The ability to make a sale happen
Niki is the best! Always will recommend her to anyone.
Reputation
Prompt, courteous, and went beyond to ensure that I was satisfied.
Good people to work with
I will be a life long customer, and I’ll explain why. I walked in knowing exactly what I wanted and even though it wasn’t on the lot, my fantastic salesman found it and got it in for me. After the purchase it needed to come in for service and I was gotten in quickly and taken care of. Again, I’m extremely happy with the service I have received and the follow up after the sale. By far the best purchasing experience I’ve had ever.
We didn't have an appointment but they worked us in and the wait was reasonable.
Friendly staff and very helpful sales people