Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   September 19, 2025 — Rated 10 out of 10 by W.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good experience

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service, great team, clean work area. Services are correct and on time. Great management.

Report a concern   September 19, 2025 — Rated 10 out of 10 by E.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

This will be my fourth Jeep I love me a Jeep!!
Great service

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everyone was very welcoming and went above and beyond to address any questions or concerns I had.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Janet Clark Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very pricable and quality and very friendly fast service, not a long wait at all for a oil change and tire rotation

Report a concern   September 19, 2025 — Rated 10 out of 10 by Steven Lawless Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It quick

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service of the oil changes etc. was is acceptable, have no problems, and Tony is very helpful and kind.

Report a concern   September 13, 2025 — Rated 10 out of 10 by Iven Buster Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always friendly and helpful. Good to explain if you have a problem and don't try to sell you something that you don't need.

Report a concern   September 13, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

From my sales experience in May 2023 to my last vehicle service visit September 3th 2025 Franklin Nissan and staff have been friendly and professional.

Report a concern   September 13, 2025 — Rated 10 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff were very helpful to find a part not available for 45 days online, and service was helpful programming 2 new fobs.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Bobby Bobby Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Having a long time relationship with service department, people that have been there for several years, keeping their help.It's huge for their business

Report a concern   September 9, 2025 — Rated 10 out of 10 by Lisa Sexton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nice atmosphere for waiting. Friendly and informative staff. Tony did a great job.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Eddie Sizemore Don Franklin CDJRF Sales Department
What do you like about our products and services?

Adam Hill was great. He made this one of the best car buying experiences we’ve ever had. He’s a 1%er.

Report a concern   September 9, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly service!

Report a concern   September 9, 2025 — Rated 10 out of 10 by Jill Thompson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good selection

Report a concern   September 8, 2025 — Rated 10 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Staff is always nice and helpful

Report a concern   September 8, 2025 — Rated 9 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My Nissans has been very reliable. I am disappointed that no hybrid options are available. I am in the market for another car, but am going to have to transition to another brand due to hybrid availability.

Report a concern   September 7, 2025 — Rated 10 out of 10 by W.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Service

Report a concern   September 6, 2025 — Rated 10 out of 10 by Norman Adington Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone was very helpful without being pressured.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Christopher Hughes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly helpful staff! Well informed staff

Report a concern   September 6, 2025 — Rated 9 out of 10 by B.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

great quality, reliable and good service

Report a concern   September 6, 2025 — Rated 10 out of 10 by Chelsie Collins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They are fast and friendly

Report a concern   September 6, 2025 — Rated 9 out of 10 by Raymond Mullins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Routine maintenance was efficient and proper. First visit was exceptional. After I complete two more preventative maintenance visits, I’ll be better prepared to offer a full assessment of this dealerships ability to consistently meet or exceed customer expectations.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Roger Sexton Jr Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department

Report a concern   September 6, 2025 — Rated 10 out of 10 by L.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service staff were exceptionally thoughtful and kind. They told us how long our service would take and were right on target.

Report a concern   September 6, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very thorough and take good care of my vehicle

Report a concern   September 5, 2025 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Dodge products and great service.

Report a concern   September 5, 2025 — Rated 9 out of 10 by Craig Chaney Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable service advisor Lyle. Very good service with warranty repair on my truck.

Report a concern   September 5, 2025 — Rated 10 out of 10 by Kendra Meade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar is amazing always takes care of my vehicles! Just like family!

Report a concern   September 5, 2025 — Rated 10 out of 10 by M.V. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It was a quick service job


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