Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   April 30, 2026 — Rated 10 out of 10 by N.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!

Report a concern   April 30, 2026 — Rated 10 out of 10 by Michael Hoffer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve had good experiences with them

Report a concern   April 29, 2026 — Rated 10 out of 10 by Terry Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

on time getting my car in and out with a clean wash at the end less than an hour.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Paul Chambers Don Franklin CDJRF Sales Department
What do you like about our products and services?

Niki Jones was who sold me my car after hearing what I had to deal With at don franklin kia I went to Nissan and she was my last hope and she got me in a car that was perfect for me and my financial situation. She is absolutely amazing!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Christopher Hart Don Franklin CDJRF Sales Department
What do you like about our products and services?

Wants to do their job, find the right vehicle, and give you a good deal…and experience.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Justin Byrd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Ease of scheduling an appointment for oil changes. Major plus that it’s way cheaper than the regular “quick oil changes” places.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Mary Oliver Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always friendly service and go above and beyond to help

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

They are quick so I'm not there all day just to get an oil change. Staff are friendly.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Shannon Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was very thorough, honest and didn’t try to needlessly up sale services not needed. I was told what the problem was and was given the opportunity to make an informed decision before any work took place.

Report a concern   April 27, 2026 — Rated 10 out of 10 by Rebecca Durham Don Franklin CDJRF Sales Department
What do you like about our products and services?

Selection, friendly not overbearing.

Report a concern   April 27, 2026 — Rated 10 out of 10 by M.P. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen and Cody at Nissan went above and beyond during our car shopping experience. We ended up with a pathfinder picked out by Colleen that we love.

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service friendly and honest

Report a concern   April 27, 2026 — Rated 10 out of 10 by Dennis Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quality

Report a concern   April 27, 2026 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service friendly staff , clean restrooms. Wonderful Manager explains everything.

Report a concern   April 25, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service. Service was timely.

Report a concern   April 24, 2026 — Rated 10 out of 10 by Norma Miniard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service. Very friendly people.

Report a concern   April 24, 2026 — Rated 10 out of 10 by D.U. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly, very courtesy went above and beyond had a little issue with the vehicle we purchased had it repaired at no cost to us,would recommend this dealership to anyone, you guys rock...

Report a concern   April 24, 2026 — Rated 10 out of 10 by Brandon Adams Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Well, I have not purchased any products from your location yet, however, the service was good. I brought my car in for some recall work. The service team got my car in right away and seems like they did a good job, and we’re very professional and friendly.

Report a concern   April 24, 2026 — Rated 10 out of 10 by A.W. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Price, personality of the salesman and the staff in general

Report a concern   April 24, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love my murono Employees are very professional and knowledgeable. Everything was taken care of

Report a concern   April 24, 2026 — Rated 10 out of 10 by Michael Pfeffer Don Franklin CDJRF Sales Department
What do you like about our products and services?

We drove from Sevierville TN (3 hours) to purchase a truck for the 2nd time. The best selection, the best price, and the best customer service!

Report a concern   April 24, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer Service is great.

Report a concern   April 24, 2026 — Rated 10 out of 10 by James Baber Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great team and facilities

Report a concern   April 22, 2026 — Rated 10 out of 10 by Michael Robosson Don Franklin CDJRF Sales Department
What do you like about our products and services?

The process was very fast and streamlined. The interactions with the sales team and manager was one of my best experiences purchasing a vehicle.

Report a concern   April 22, 2026 — Rated 10 out of 10 by Carlota Gilbert Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Every associate are easy to talk to and friendly. They were honest and available to answer every question I may have. In the car maintenance service are highly recommended. I have nothing I can complain about.

Report a concern   April 22, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Kind honest friendly service. Always great to deal with

Report a concern   April 22, 2026 — Rated 10 out of 10 by Jacinda Norton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like how service personnel are always friendly and eager to assist even if you show up without an appointment.

Report a concern   April 22, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff, appear organized, services were timely


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