Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   April 22, 2026 — Rated 10 out of 10 by Carl Skaggs Don Franklin CDJRF Sales Department
What do you like about our products and services?

Customer friendly and follow up on problems that come up before and after the sale

Report a concern   April 21, 2026 — Rated 10 out of 10 by Linda Bryant Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly, courteous staff. Service is scheduled within a reasonable timeframe.

Report a concern   April 21, 2026 — Rated 10 out of 10 by Paul Mccreight Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The team members are alive and active with customer service. Not always what I want to hear (right away or free) but what is reasonable or customary for a business to offer.

Report a concern   April 21, 2026 — Rated 10 out of 10 by D.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and helpful

Report a concern   April 21, 2026 — Rated 10 out of 10 by J.T. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service. Friendly employees. They don't try and sell you things you don't need. Reasonable prices.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Ronald Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Every time I’ve had any vehicle fixed it’s been top notch

Report a concern   April 20, 2026 — Rated 10 out of 10 by Amanda Gatliff Don Franklin CDJRF Sales Department
What do you like about our products and services?

All the guys on the sales team were awesome and I love my car

Report a concern   April 20, 2026 — Rated 10 out of 10 by A.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The employees are very friendly and helpful.

Report a concern   April 20, 2026 — Rated 10 out of 10 by Randy Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent

Report a concern   April 18, 2026 — Rated 10 out of 10 by Lisa Carder Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to make appointments, waiting room clean with plenty of seating, service is quick and reliable.

Report a concern   April 16, 2026 — Rated 10 out of 10 by C.G.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly, knowledgeable, and helpful staff.

Report a concern   April 16, 2026 — Rated 10 out of 10 by T.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable and friendly staff.

Report a concern   April 14, 2026 — Rated 10 out of 10 by P.L. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Salesman knew what to do not pushy. Answered ever questions. And when texted. Texted back very quickly. So far so good

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.K. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Didn’t feel pressured, Tyler Wesley knew exactly what I was looking for.

Report a concern   April 14, 2026 — Rated 10 out of 10 by L Mark Rogers Grading Company Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is very helpful and polite.

Report a concern   April 14, 2026 — Rated 10 out of 10 by D.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They we're very respectful with my vehicle. They had my vehicle in and out in a decent amount of time. They were very respectful and knowledgeable. I would recommend them to everybody.

Report a concern   April 14, 2026 — Rated 10 out of 10 by V.C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service manager Tony is fantastic. Helps my wife every time she is there.

Report a concern   April 14, 2026 — Rated 10 out of 10 by A.D. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly and helpful staff.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Paul Bolin- Jr Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service

Report a concern   April 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The staff is wonderful

Report a concern   April 13, 2026 — Rated 10 out of 10 by Virginia Friar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Gentleman behind the enteric counter was nothing but nice and courteous. He didn’t try to push a service we didn’t need on us

Report a concern   April 13, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly employees. Answer questions that you have. Scheduling appointments for oil changes has been very easy.

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Excellent service

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Love Nissan, this is my 5th

Report a concern   April 11, 2026 — Rated 10 out of 10 by Paula Meadows Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony was very professional but very nice

Report a concern   April 11, 2026 — Rated 10 out of 10 by April Messersmith Don Franklin CDJRF Sales Department
What do you like about our products and services?

We love the cummons engion and we try to purchase from friends that support our businesses JCM mobile paint and On the Rocks Ranch.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your service team does a very good job!
The one exception is one of the team members at the check in desk probably needs to work on his interpersonal skills. Greetings are extremely important in customer service. Example: Good morning sir, how may I help you vs what do you need. This is constructive criticism meant to improve that overall customer experience.

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very punctual and I really like that. Have not had my first service yet but I’m not dreading it.

Report a concern   April 11, 2026 — Rated 9 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Convenient hours and quick in and out

Report a concern   April 11, 2026 — Rated 10 out of 10 by Joyce Ferrell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You get the job done


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