Customer Testimonials
Always receive great professional service at all of Don Franklin Auto Group.
I own a Ram 1500, so Don Franklin Chrysler Somerset is my closest option for service.
Great people to work with!
Prompt, friendly, and they listen. Thanks Franklin Group.
Fast and answered my questions, I have a Outback , glad I don’t have to go to Lexington
Sales and Finance team were excellent; providing clear, concise information and care to ensure I, as their customer, received the best new vehicle purchase environment in Somerset and throughout the state of Kentucky.
My new Jeep Gladiator Mojave is the most outstanding vehicle I've ever purchased far exceeding my expectations; at a price the was unbelievably lower than any other dealership.
To purchase here you feel like you've gain an addition new family, built on integrity and trust.
Fast reliable service
This was the first time I made my appointment online. It went very well.
Very reliable and friendly atmosphere, always willing to keep customers happy.
Always very helpful
Great People , Great Service
I have been pleased with everything from the purchase on. The salesman went out of his way to find the exact vehicle I wanted to make sure was happy. All of the services I have had since have been a good experience.
Best maintenance in town
How nice all employees are
They listen to our concerns about our vehicle and the Service Dept does a fantastic job. Everyone is nice too.
promptness
The service department was excellent
Tony went above and beyond!
Very kind and prompt service
Estimates are given ahead of time and the amount is always close to the estimate on repairs. Alex is professional and returns calls promptly.
The service was fast and very affordable
The outdoor center service was absolutely awesome.
Quick to get in for service.
Service people are always nice n friendly n
Just like the Nissan Rogue. We have bought 4 of them in the oadt
Richard Webb was very helpful and knowledgeable and was very quick in the trade. I have traded and bought several auto in the past and this was the best and quickest trade I ever made all way from test drive through the financial part
Great about getting the products for the car ordered and fixing the car right away.. overall great service, Thank you!!
We purchased two vehicles through Robin Jones. Both he and Joe Henderson were fantastic to work with. They did everything they could to get us the deal we wanted on each vehicle. Completely painless experiences on both purchases. They had us in and out as quick as possible. Will absolutely return to purchase in the future and I will recommend anyone buying to visit the Somerset location.
Stand behind vehicle
Most generally I don’t wait longer the anticipated
Lamar and the service staff always do a great job!
Cause they tell u what u need before installing ityes
Very efficient and personable.
The products are good and the people are good at their jobs