Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   July 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen at Nissan was very helpful! Everyone I talked with regarding my new vehicle purchase was friendly, informative, and helpful!

Report a concern   July 27, 2026 — Rated 10 out of 10 by Marlis Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and willing to help

Report a concern   July 27, 2026 — Rated 10 out of 10 by Caleb Gross Don Franklin CDJRF Sales Department
What do you like about our products and services?

Love the new car from Don Franklin! Zeke Turner made the entire process quick and smooth. I’d 100% recommend anyone looking for a vehicle go see Zeke at Don Franklin!

Report a concern   July 27, 2026 — Rated 9 out of 10 by Brianna Hughes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff and timely service

Report a concern   July 24, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex was very accomodating. Great service!

Report a concern   July 24, 2026 — Rated 10 out of 10 by Betty Ganter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex the service advisor was professional, friendly and knowledgeable about what I needed. No upselling. I appreciated the communication and willingness to help me with my particular situation.

Report a concern   July 24, 2026 — Rated 10 out of 10 by Wilma Ferguson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always has such friendly customer representatives and staff

Report a concern   July 24, 2026 — Rated 10 out of 10 by G.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff

Report a concern   July 24, 2026 — Rated 10 out of 10 by Jason Thayer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

my service was excellent. Tony was great

Report a concern   July 24, 2026 — Rated 9 out of 10 by R.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to schedule they are fast and do a good job

Report a concern   July 24, 2026 — Rated 10 out of 10 by Lucas Burton Don Franklin CDJRF Sales Department
What do you like about our products and services?

Easy to work with and not pushy at all. Makes sure you are happy with deal before finalizing the sale.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Gregory Krisko Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service outstanding prices for service were fair and reasonable

Report a concern   July 23, 2026 — Rated 10 out of 10 by Larry Abbott Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service and Parts Departments are helpful and friendly.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Alvis Mccullah Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Availability of parts

Report a concern   July 23, 2026 — Rated 10 out of 10 by K.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Personal

Report a concern   July 23, 2026 — Rated 10 out of 10 by Kevin Begley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service writers/greeters are always friendly and professional when dropping my truck off, technicians are generally quick utilizing appropriate time frames to complete service and never return my truck with oil on the handle, hood, or steering wheel. I generally self service all my vehicles but I don’t want any discrepancies for any future warranty work.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Lauren Woodson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony with service was great and kept us informed on our vehicle.

Report a concern   July 23, 2026 — Rated 10 out of 10 by Josh Tolar Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Alex and Dawson are the best

Report a concern   July 22, 2026 — Rated 10 out of 10 by Sharon Hayes Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I’ve been purchasing vehicles from Don Franklin since 2015 and have never been disappointed

Report a concern   July 21, 2026 — Rated 10 out of 10 by Dewight Miller Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

All I can say is when the tires was rotated they need to check air pressure, my rear tires only had 53 lbs and not 70, and the panel showed low pressure in the rear tires. Front was fine though. Thx

Report a concern   July 21, 2026 — Rated 10 out of 10 by P.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly service and very professional.

Report a concern   July 21, 2026 — Rated 10 out of 10 by T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great

Report a concern   July 21, 2026 — Rated 10 out of 10 by Walt Deaton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We were provided fast diagnosis service on short notice while traveling. The ultimate repair, major, was completed, as promised, and priced as promised. Service representative Lyle could not have been better to work with, was awesome.

Report a concern   July 19, 2026 — Rated 10 out of 10 by Cebern Moore Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They hit the big three for me! Quick! Thorough! Friendly!

Report a concern   July 18, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great Service. Didn’t have to wait long.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Barbara Simpson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Kind and courteous service ! And in good time too !

Report a concern   July 17, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prices
Superb service
Professional staff
Courtesy and kindness

Report a concern   July 17, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My service was quick and I was very pleased.

Report a concern   July 17, 2026 — Rated 10 out of 10 by Robert Strunk Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The technicians have always went above and beyond to insure the best possible service. They offer the best possible and professional services at an affordable price. I highly recommend the service department

Report a concern   July 17, 2026 — Rated 10 out of 10 by L.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service


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